SM
SR MOTO SA
Unclaimed Business
SM
Performance(last 12 months):
Ranked In Retail
#53NPS Score
0Unlikely
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceWS
Winston S
1 reviews | Active since Jan 2020
24 Jan 2025, 10:56
STAY AWAY Not worth the trouble.
Placed an online order with them for 2x license disc holders at R545 (R400 plus R145 shipping), since placing the order I never heard from them, tried to contact them via email as they have no phone number on the website, no address on the website. Still no response. i asked them on the bot for a contact number and address, but they sneakily avoided the question by saying they are an online only co. Chatted to someone on the website message bot, only to receive vague correspondence and excuses that they only started work this week, and that they could offer me a refund within 24 hours. still nothing. they falsely advertise a workshop in Johannesburg. When asking about my refund via the bot I get no response. Guess I've been ****med!
Helpful (0)
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Winston S
1 reviews | Active since Jan 2020
24 Jan 2025, 10:56
STAY AWAY Not worth the trouble.
Placed an online order with them for 2x license disc holders at R545 (R400 plus R145 shipping), since placing the order I never heard from them, tried to contact them via email as they have no phone number on the website, no address on the website. Still no response. i asked them on the bot for a contact number and address, but they sneakily avoided the question by saying they are an online only co. Chatted to someone on the website message bot, only to receive vague correspondence and excuses that they only started work this week, and that they could offer me a refund within 24 hours. still nothing. they falsely advertise a workshop in Johannesburg. When asking about my refund via the bot I get no response. Guess I've been ****med!
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Replies (0)SV
Suhail V
1 reviews | Active since Jan 2020
20 Jan 2025, 11:32
Disappointing Experience with SR Motors: Poor Communication and Service"
I regret to say that my experience with SR Motors has been extremely disappointing. I received no updates on my order for an entire week. When I finally inquired, I was informed that the part was damaged and would be refunded. It's been days, and I am still waiting for the refund. Additionally, their customer service is virtually unreachable—my calls go unanswered, and they take days to respond to emails. I wouldn't recommend anyone buying from them. Very frustrated with the lack of communication and service
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Suhail V
1 reviews | Active since Jan 2020
20 Jan 2025, 11:32
Disappointing Experience with SR Motors: Poor Communication and Service"
I regret to say that my experience with SR Motors has been extremely disappointing. I received no updates on my order for an entire week. When I finally inquired, I was informed that the part was damaged and would be refunded. It's been days, and I am still waiting for the refund. Additionally, their customer service is virtually unreachable—my calls go unanswered, and they take days to respond to emails. I wouldn't recommend anyone buying from them. Very frustrated with the lack of communication and service
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Mike H
1 reviews | Active since Jan 2020
7 Nov 2024, 05:53
Dishonest Business
Sheldon Hamilton, owner of SR Moto, also known as "Sophie". This business is in CPT but claims to have a workshop in JHB? Do some digging, easy to find out it doesn't exist. When a business blatantly lies on its website's homepage it gives a true reflection of the people who run it. Owner is also giving himself false reviews on Google and Hello peter if you look closely. Wouldn't touch these guys with a 10ft pole.
Helpful (0)
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Mike H
1 reviews | Active since Jan 2020
7 Nov 2024, 05:53
Dishonest Business
Sheldon Hamilton, owner of SR Moto, also known as "Sophie". This business is in CPT but claims to have a workshop in JHB? Do some digging, easy to find out it doesn't exist. When a business blatantly lies on its website's homepage it gives a true reflection of the people who run it. Owner is also giving himself false reviews on Google and Hello peter if you look closely. Wouldn't touch these guys with a 10ft pole.
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Replies (0)CW
ChrIs W
1 reviews | Active since Jan 2020
23 Oct 2024, 22:07
SR Moto SA - no service delivery, poor ethics
I've placed an order on the 7th of October 2024, for two sets of brake pads, I paid and since then I have been waiting on the delivery of these parts, I sent a follow up e-mail, to which I recieved a reply, that one of the brake pads are not in stock. I agreed that they send the an equevalent part, but since then again, waiting and nothing is happening. I' ve sent a bunch of mails, no reply. Contact numbers, no answer. I honestly feel like I've been ****med out of my money. Honestly, I don't trust this buisness, and if your reading this review I recommend using an alternative to these guys, when sourcing spares etc.
Helpful (0)
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ChrIs W
1 reviews | Active since Jan 2020
23 Oct 2024, 22:07
SR Moto SA - no service delivery, poor ethics
I've placed an order on the 7th of October 2024, for two sets of brake pads, I paid and since then I have been waiting on the delivery of these parts, I sent a follow up e-mail, to which I recieved a reply, that one of the brake pads are not in stock. I agreed that they send the an equevalent part, but since then again, waiting and nothing is happening. I' ve sent a bunch of mails, no reply. Contact numbers, no answer. I honestly feel like I've been ****med out of my money. Honestly, I don't trust this buisness, and if your reading this review I recommend using an alternative to these guys, when sourcing spares etc.
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Christopher W
1 reviews | Active since Jan 2020
10 Sept 2024, 06:29
A+ Customer Service: Highly Recommend
I couldn't be happier with my experience at SR Moto. They went above and beyond to help me find a long range fuel tank that I'd been struggling to locate. Unlike other dealers, they were patient, knowledgeable, and dedicated to finding the fuel tank for me. Special thanks to Sophie! You are a rockstar ma'am.
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Christopher W
1 reviews | Active since Jan 2020
10 Sept 2024, 06:29
A+ Customer Service: Highly Recommend
I couldn't be happier with my experience at SR Moto. They went above and beyond to help me find a long range fuel tank that I'd been struggling to locate. Unlike other dealers, they were patient, knowledgeable, and dedicated to finding the fuel tank for me. Special thanks to Sophie! You are a rockstar ma'am.
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Replies (0)