Dissapointed Mother (****mer people)

Good Day Hellopeter,

Hope all is well,

Please assist me with these people who call themselves sslegcov reference number 36E90000006322 on the 30th of November they deducted an amount of R285.00 on my sons account who is only 17yrs of age and that his money grant without letting him know that the morning will be deducted incident happened in Tembisa in a mall called Tembi mall they took his card and swipe it without his concerned and he said they told him that they wanna check if he has an insurance what can i 17yrs old knows about insurance I'm really disappointed in them,

I went to capitec bank on the 23rd of December to try find out who and why there was money deducted in his account and the bank also said they have queries of such insurance people are coming in and out of the banks with the same issue i tried to get the reference number as written there and i send the company the email and they only told me that they will respond to me after 5 working days due ti high volume of emails i waited for that 5 days but they didn't respond please help me find them and send them my query as I'm not happy with what they did to my son i feel they took advantage if him and **** him his money,

Id really appreciate it fir i should get the respond asap its been almost 4 months now and I'm not getting any response,

Regards Nomsa