SM
Stanmar motors George
Unclaimed Business
SM
Stanmar motors George
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#44Ranked In Automotive
0 NPSUnlikely
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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KJ
Karen J
1 reviews | Active since Jan 2020
9 Mar 2023, 13:43
Terrible service for Mercedes George
Disappointed in their communication and the telephone etiquette of the receptionist and service administrator. Receptionist transfers one or puts you on hold while you are in mid-sentence. The lady in the service department does not inform you of delays or keep you updated about news on the vehicle. As the vehicle owner you are forced to make contact. Often the line is so busy you cannot get in touch with anyone at the branch. No petrol in courtesy vehicles also. Not impressed. Won't go back
Helpful (0)
|Replies (0)KJ
Karen J
1 reviews | Active since Jan 2020
9 Mar 2023, 13:43
Terrible service for Mercedes George
Disappointed in their communication and the telephone etiquette of the receptionist and service administrator. Receptionist transfers one or puts you on hold while you are in mid-sentence. The lady in the service department does not inform you of delays or keep you updated about news on the vehicle. As the vehicle owner you are forced to make contact. Often the line is so busy you cannot get in touch with anyone at the branch. No petrol in courtesy vehicles also. Not impressed. Won't go back
0
Replies (0)CK
Cody K
1 reviews | Active since Jan 2020
27 Dec 2019, 16:24
MERCEDES, BETTER NOTHING...
Although spending major money to get my broken down Mercedes to the dealer a s a p as we are on holiday, it took them the whole day to get it in a bay for inspection. There was 1/2 Gauteng cars and Cape Town breakdowns..... Really??? The best or nothing??????????? Result, We are stuck, can not go anywhere, parts will be ordered on Monday... Holiday over. NEVER BUY A MERCEDES, THEY ARE RUBBISH AND THE SERVICE EVEN WORSE.....
Helpful (0)
|Replies (0)CK
Cody K
1 reviews | Active since Jan 2020
27 Dec 2019, 16:24
MERCEDES, BETTER NOTHING...
Although spending major money to get my broken down Mercedes to the dealer a s a p as we are on holiday, it took them the whole day to get it in a bay for inspection. There was 1/2 Gauteng cars and Cape Town breakdowns..... Really??? The best or nothing??????????? Result, We are stuck, can not go anywhere, parts will be ordered on Monday... Holiday over. NEVER BUY A MERCEDES, THEY ARE RUBBISH AND THE SERVICE EVEN WORSE.....
0
Replies (0)