TOTAL SCAM

I HAVE PLACED AN ORDER WITH https://stapnet.co.za/store ONLINE I PAID FOR MY GOODS AND WAS SAID THAT DELIVERY WILL BE YESTERDAY OR TODAY AND I HAVE NOT RECEIVED ANYTHING, THEY HAVE A WHATSAPP NUMBER YOU CAN SEND NUMEROUS WHATSAPP'S THEY DO NOT REPLY BACK AT ALL. SO THIS MUST BE A SCAM I SAW THERE ADD ON TIKTOK SO THEY WILL NEED TO BE REMOVED EVERYWHERE AND NOW I HAVE LOST ALL MY MONEY AND DONT HAVE ANY CHRISTMAS GIFTS.