Rude manager and cashier at Bassonia

Good day, I went to Starbucks Bassonia today 15 March 2026 at 07:30 where I was assisted by Akhona who was very rude. She called her manager Queen B who was also rude.

So my wife wanted a cap for which Akhona kept on asking if she is sure and in a rude way while rolling her eyes as if we do not know what we want.

When I ordered I asked for a dirty latte and explained how I want it for which she rolled her eyes and later said “oh you mean a dirty chai”, I then asked for it to be hot for which he rep**** “all our coffees are hot, you mean extra hot” for which I told her that “if there was a school of stupidity she would have graduated there” and asked the manager Queen B.

Queen B got here and instead of asking what happened she stood with she just said “you can’t call us stupid” then my wife tried to explain for which the manager was not interested. I am very disappointed in their behavior.