Stellantis

Based on recent customer reviews, Stellantis is facing significant dissatisfaction across its South African dealership network and brands including Jeep, Peugeot, Citroen, Fiat, and Alfa Romeo. Customers consistently mention prolonged vehicle downtime, unresolved warranty claims, and poor communication from both dealerships and head office. A recurring theme is frustration over parts availability, with owners reporting discontinued components and lengthy import waits. Reviewers also raise serious concerns about reliability of newer vehicles, repeat breakdowns after servicing, and a perceived lack of accountability when escalations are made to senior management.