Stephan Welz & CO.

Based on recent customer reviews, Stephan Welz & Co. receives strong praise for its auction experience, with customers consistently mentioning friendly and knowledgeable staff, easy-to-use auction software, clear lot photography, and welcoming warehouse collections. Buyers highlight efficient refunds and helpful reception teams. However, a recurring and serious theme among sellers concerns delayed payments well beyond the contracted 45 day period, ignored follow-up queries, and disputes over incorrect commission calculations. While the buyer-facing service appears polished, seller payment reliability emerges as a significant reputational concern.

Stephan Welz & CO. has a TrustIndex of 4.7 out of 10 on Hellopeter, based on 13 reviews in the last 12 months. They reply to 67% of negative reviews, typically within 265 hours 38 min.