Stephan Welz & CO.
Verified Business
Stephan Welz & CO.
Verified Business
15 Reviews (last 12 months)
Responds in 177 hours 53 min
Performance(last 12 months):
0Trustindex Rating
#10Ranked In Business & Legal Services
177h 53mReply Time
50 NPSVery Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 177 hours 53 min
TrustIndex
0
Ranking
#10
in Business & Legal Services
Avg Reply
177h 53m
NPS Score
50
Recommended: Very Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 177 hours 53 min
Review Distribution
4.3|15 Reviews
Jun '25 - May '26
5(80%)
4(0%)
3(0%)
2(6.7%)
1(13.3%)
5(80%)
4(0%)
3(0%)
2(6.7%)
1(13.3%)
Frequently Asked Questions About Stephan Welz & CO.
Stephan Welz & CO. has a TrustIndex of 0 out of 10 on Hellopeter, based on 15 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 177 hours 53 min. Hellopeter has tracked Stephan Welz & CO. across 75 total reviews. How is the TrustIndex calculated? →
Recent reviews (15)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCW
Clarence W
1 reviews | Active since Jan 2020
9 Mar 2026, 10:14
Complaint against Stephan Welz & Co
In October 2025 I submitted four paintings to Stephan Welz & Co with the purpose of having them auctioned on 17 November 2025. In a statement dated 17 November 2025 I was informed that three of the paintings were sold for an amount of R56 000, and that after deductions of the company’s commission and VAT an amount of R44 224 was due to me. According to the contract entered into between me and Stephan Welz & Co the Company shall make payment to the seller within 45 days from the date of the auction. I waited until 5 February 2026 (81 days after the date of the auction) to query when payment will be made. Laurence Friedman, the person responsible for payments to sellers, then informed me on the very same day that payment will be made by 23 February 2026 at the latest. By 23 February 2026 no payment had been made. Queries to Laurence Friedman and Laurie Sher on 24, 25 and 27 February 2027 have been ignored. It is now (on 9 March 2026) exactly 103 days since the date of the auction, and no payment has been made and no explanation given for this breach of contract. This is a sad indictment against Stephan Welz & Co. Sincerely Prof Clarence Williams
Helpful (0)
|Replies (0)CW
Clarence W
1 reviews | Active since Jan 2020
9 Mar 2026, 10:14
Complaint against Stephan Welz & Co
In October 2025 I submitted four paintings to Stephan Welz & Co with the purpose of having them auctioned on 17 November 2025. In a statement dated 17 November 2025 I was informed that three of the paintings were sold for an amount of R56 000, and that after deductions of the company’s commission and VAT an amount of R44 224 was due to me. According to the contract entered into between me and Stephan Welz & Co the Company shall make payment to the seller within 45 days from the date of the auction. I waited until 5 February 2026 (81 days after the date of the auction) to query when payment will be made. Laurence Friedman, the person responsible for payments to sellers, then informed me on the very same day that payment will be made by 23 February 2026 at the latest. By 23 February 2026 no payment had been made. Queries to Laurence Friedman and Laurie Sher on 24, 25 and 27 February 2027 have been ignored. It is now (on 9 March 2026) exactly 103 days since the date of the auction, and no payment has been made and no explanation given for this breach of contract. This is a sad indictment against Stephan Welz & Co. Sincerely Prof Clarence Williams
0
Replies (0)B
DJ
Danie J
1 reviews | Active since Jan 2020
7 Nov 2025, 07:20
NON-PAYMENT OF AMOUNTS DUE TO CLIENT
Our family sold coins at auction through Stephan Welz on 18 August 2025. When the money became due, payment was not made in accordance with the contract. It has been like pulling teeth to get our money. They have paid 75% of the amount after begging and pleading. As at date hereof, 3 Nov 2025, over R300,000.00 remains due and payable to us. This is extremely unprofessional and concerning conduct.
Helpful (0)
|Replies (0)DJ
Danie J
1 reviews | Active since Jan 2020
7 Nov 2025, 07:20
NON-PAYMENT OF AMOUNTS DUE TO CLIENT
Our family sold coins at auction through Stephan Welz on 18 August 2025. When the money became due, payment was not made in accordance with the contract. It has been like pulling teeth to get our money. They have paid 75% of the amount after begging and pleading. As at date hereof, 3 Nov 2025, over R300,000.00 remains due and payable to us. This is extremely unprofessional and concerning conduct.
0
Replies (0)B
K
Kevin
1 reviews | Active since Jan 2020
5 Sept 2025, 09:47
Excellent service, clear and consistent communication, and such wonderful interesting products
Excellent service, clear and consistent communication, and such wonderful interesting products. One of the best auction houses in SA for art and antiques
Helpful (0)
|Replies (0)K
Kevin
1 reviews | Active since Jan 2020
5 Sept 2025, 09:47
Excellent service, clear and consistent communication, and such wonderful interesting products
Excellent service, clear and consistent communication, and such wonderful interesting products. One of the best auction houses in SA for art and antiques
0
Replies (0)MB
Martin B
1 reviews | Active since Jan 2020
4 Sept 2025, 15:59
Great great experience all staff is very friendly and extremely helpfull and very knowledgeable
Great great experience all staff is very friendly and extremely helpfull and very knowledgeable. I would recommend them 150%
Helpful (0)
|Replies (0)RB
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