S
Stopwash
Unclaimed Business
S
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Stopwash
Stopwash has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Stopwash across 4 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMB
EG
Ella G
1 reviews | Active since Jan 2020
25 Apr 2025, 07:34
Stop Wash !
Don’t go to Hyde Park Shopping Mall ! The co. who’s workforce clean cars has no control over their workers ! They will harass you , they will spray their solution on your car if you ask them not to wash your car ! This solution is bad for the paint of your car ! At Hyde Park Mall their supervisor Cecelia , when asked to stop her workers from harassing you and your car , response is I WILL TRY TO STOP THEM ! IN OTHER WORDS she Cecelia has no control over her workers . For Stop Wash it has now become a game , a game to harass me and my car . Every time I come out of the Mall my windscreen has been sprayed with this dreadful solution . Once they even washed my car within this game . Are the guards of Hyde Park Mall pulled into this game , I do not know , all I do know no matter how I ask for my car not to be sprayed , not to be touched , nothing will stop them . A nasty bunch , a dreadful co. STOP WASH ! I hardly now go to Hyde Park because of the co.Stop Wash and its workers ! I am not the only person in this Mall they harass in such a way . I have been forced to now park my car under supervision for R100 00 a day when I do go . A lady who owns a shop in Hyde Park has asked the guard supervising cars to watch my car and not to allow for this behaviour . I am now hoping they will no longer do this to me and my car .🤞🤞🤞🤞
Helpful (0)
|Replies (0)EG
Ella G
1 reviews | Active since Jan 2020
25 Apr 2025, 07:34
Stop Wash !
Don’t go to Hyde Park Shopping Mall ! The co. who’s workforce clean cars has no control over their workers ! They will harass you , they will spray their solution on your car if you ask them not to wash your car ! This solution is bad for the paint of your car ! At Hyde Park Mall their supervisor Cecelia , when asked to stop her workers from harassing you and your car , response is I WILL TRY TO STOP THEM ! IN OTHER WORDS she Cecelia has no control over her workers . For Stop Wash it has now become a game , a game to harass me and my car . Every time I come out of the Mall my windscreen has been sprayed with this dreadful solution . Once they even washed my car within this game . Are the guards of Hyde Park Mall pulled into this game , I do not know , all I do know no matter how I ask for my car not to be sprayed , not to be touched , nothing will stop them . A nasty bunch , a dreadful co. STOP WASH ! I hardly now go to Hyde Park because of the co.Stop Wash and its workers ! I am not the only person in this Mall they harass in such a way . I have been forced to now park my car under supervision for R100 00 a day when I do go . A lady who owns a shop in Hyde Park has asked the guard supervising cars to watch my car and not to allow for this behaviour . I am now hoping they will no longer do this to me and my car .🤞🤞🤞🤞
0
Replies (0)IM
Israel M
1 reviews | Active since Jan 2020
27 Sept 2021, 08:05
Stopwash Theft by Rude Employee
I reported a theft of my rear car wiper at Mall of the south. DO NOT get your cra washed by the lady called Phindile, she's rude, obnoxious and noetheless not even remorseful when given the chance to apologise for her behaviour. i have even posted on your website "stopwash.co.za". if no response is given in the next 48 hours, a SAPS case will be opened on your employee. your employees lack customer care and respect, it's unfortunate how 1 individual's behavoir will refelct badly on the whole company.
Helpful (0)
|Replies (0)IM
Israel M
1 reviews | Active since Jan 2020
27 Sept 2021, 08:05
Stopwash Theft by Rude Employee
I reported a theft of my rear car wiper at Mall of the south. DO NOT get your cra washed by the lady called Phindile, she's rude, obnoxious and noetheless not even remorseful when given the chance to apologise for her behaviour. i have even posted on your website "stopwash.co.za". if no response is given in the next 48 hours, a SAPS case will be opened on your employee. your employees lack customer care and respect, it's unfortunate how 1 individual's behavoir will refelct badly on the whole company.
0
Replies (0)MJ
Miksha J
1 reviews | Active since Jan 2020
26 Oct 2017, 11:00
BEWARE OF THIEVES AT STOPWASH
I went to Eastgate Shopping mall last week Thursday in order to go to the gym, and on my way out, I put down my handbag in order to find my keys. I forgot my handbag and I drove away, it had many items in it ( such as diamond earrings and over R500 in cash), My fault entirely, I know. The next day, I realized my mistake and drove to eastgate to ask if any honest person handed it in, and alas no one did. I then went to security and reviewed hours of tapes to find two of STOPWASH's girls finding my bag and then looking through it and yes finding all my important things and walking away with my bag around half an hour after I forgot it. These girls wearing your shirt and holding "stopwash" boards did not hand the bag into security. Infact they took it home with them that afternoon. When the security called in the supervisor, and then the girls were called in, they denied it at first but then when they saw the footage, they admitted to taking the bag home with them. Their supervisor then sent a message with the security guards that I can pick up my handbag "tomorrow morning as they lady will bring the bag back when she comes to work in the morning" as she lives far away and she won't be able to bring it that afternoon. How is any of that my problem? I already wasted hours of my day at security, let alone the inconvenience of being there and not just being able to pick it up from the mall management. But hey, I cant inconvenience the girl that STOLE my bag, right? Firstly, did you guys expect that I will wait an entire day for items such as credit cards, my license and especially my diamond earrings??! I think not. Secondly, from that message that I received, she was going to be back at work the next day with no repercussions whatsoever?!? Way to go stopwash, I assume you guys are used to dealing with dishonest people touching our most prized possessions. I waited until close to 10pm for my handbag back, my money had been moved to a brand new spot in my purse, and when I mentioned that over R300 was missing, the lady who stole my bag started screaming at me that I am lying and she didn't touch anything. Her supervisor said nothing to the worker, even when she was speaking to me so disrespectfully and looked at me like I was wasting everyone's time, the supervisor rolled her eyes when I mentioned all the items that were missing. My diamond earrings were no longer in the bag and my late grandfather's chain ( that is worth nothing in monetary value but is invaluable to me ) was of course missing. I think what upsets me the most is the fact that I didn't even get an apology from both the person who stole my bag or the supervisor, I received a mumbled "hi" from the supervisor when they walked in and that's all that was said to my boyfriend and I who have been waiting at the security office from 3pm that afternoon. UPON contacting Stopwash head office, they apologized and gave me back R300 cash and promised me that they will replace what was stolen, I.e the earrings. All I had to do was give them the receipt, to which I had to request it from the store that I purchased it from. So I followed their request the very same day. Now Stopwash REFUSES to follow through on promises, in fact they made that promise to me infront of management at Eastgate Shopping Centre , but now according to Stopwash's head office, "it has absolutely nothing to do with Stopwash." I would definitely recommend staying far away from Stopwash, being those girls that constantly irritate you to wash your car or thinking that it is convenient to wash your car with Stopwash, but then you are sitting at security for HOURS to get your belongings back .
Helpful (0)
|Replies (0)MJ
Miksha J
1 reviews | Active since Jan 2020
26 Oct 2017, 11:00
BEWARE OF THIEVES AT STOPWASH
I went to Eastgate Shopping mall last week Thursday in order to go to the gym, and on my way out, I put down my handbag in order to find my keys. I forgot my handbag and I drove away, it had many items in it ( such as diamond earrings and over R500 in cash), My fault entirely, I know. The next day, I realized my mistake and drove to eastgate to ask if any honest person handed it in, and alas no one did. I then went to security and reviewed hours of tapes to find two of STOPWASH's girls finding my bag and then looking through it and yes finding all my important things and walking away with my bag around half an hour after I forgot it. These girls wearing your shirt and holding "stopwash" boards did not hand the bag into security. Infact they took it home with them that afternoon. When the security called in the supervisor, and then the girls were called in, they denied it at first but then when they saw the footage, they admitted to taking the bag home with them. Their supervisor then sent a message with the security guards that I can pick up my handbag "tomorrow morning as they lady will bring the bag back when she comes to work in the morning" as she lives far away and she won't be able to bring it that afternoon. How is any of that my problem? I already wasted hours of my day at security, let alone the inconvenience of being there and not just being able to pick it up from the mall management. But hey, I cant inconvenience the girl that STOLE my bag, right? Firstly, did you guys expect that I will wait an entire day for items such as credit cards, my license and especially my diamond earrings??! I think not. Secondly, from that message that I received, she was going to be back at work the next day with no repercussions whatsoever?!? Way to go stopwash, I assume you guys are used to dealing with dishonest people touching our most prized possessions. I waited until close to 10pm for my handbag back, my money had been moved to a brand new spot in my purse, and when I mentioned that over R300 was missing, the lady who stole my bag started screaming at me that I am lying and she didn't touch anything. Her supervisor said nothing to the worker, even when she was speaking to me so disrespectfully and looked at me like I was wasting everyone's time, the supervisor rolled her eyes when I mentioned all the items that were missing. My diamond earrings were no longer in the bag and my late grandfather's chain ( that is worth nothing in monetary value but is invaluable to me ) was of course missing. I think what upsets me the most is the fact that I didn't even get an apology from both the person who stole my bag or the supervisor, I received a mumbled "hi" from the supervisor when they walked in and that's all that was said to my boyfriend and I who have been waiting at the security office from 3pm that afternoon. UPON contacting Stopwash head office, they apologized and gave me back R300 cash and promised me that they will replace what was stolen, I.e the earrings. All I had to do was give them the receipt, to which I had to request it from the store that I purchased it from. So I followed their request the very same day. Now Stopwash REFUSES to follow through on promises, in fact they made that promise to me infront of management at Eastgate Shopping Centre , but now according to Stopwash's head office, "it has absolutely nothing to do with Stopwash." I would definitely recommend staying far away from Stopwash, being those girls that constantly irritate you to wash your car or thinking that it is convenient to wash your car with Stopwash, but then you are sitting at security for HOURS to get your belongings back .
0
Replies (0)