Don't pay out claims. Always needs more documents, letters etc. from medical aid. In almost 6 years, they never paid out any claims. Will definitely not recommend.
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Stratum Benefits (Pty) Ltd's replyOfficial
02 Mar 2026, 08:18
Good day Wilhelmina,
It's never pleasant to hear about a client's dissatisfaction.
Please give us an opportunity to investigate the matter.
Your complaint will be assigned to a Senior Consultant, and feedback will be sent as soon as the investigation is complete.
We will be in contact soon.
Best Regards,
The Stratum Benefits Team
Best regards,
Stratum Benefits (Pty) Ltd's reply02 Mar 2026, 08:18
Official
Good day Wilhelmina,
It's never pleasant to hear about a client's dissatisfaction.
Please give us an opportunity to investigate the matter.
Your complaint will be assigned to a Senior Consultant, and feedback will be sent as soon as the investigation is complete.