Strijdom Park Volkswagen
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Strijdom Park Volkswagen has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Strijdom Park Volkswagen across 4 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Very disappointed with Strijdom Park Volkswagen Used Vehicles department. After much searching and with the help of a great sales person (absolutely wonderful) we found an Isuzu bakkie for our son. Unfortunately he was turned down for finance as he had no credit record, but before we could arrange our own finance or even paying cash, a senior manager decided another client was more important and sold the vehicle under our noses because my son's original application was declined. My son is still waiting for the letter of decline - he has still not been informed of this - the sales person had to tell us this. How is this excellent customer service?
1 reviews | Active since Jan 2020
Very disappointed with Strijdom Park Volkswagen Used Vehicles department. After much searching and with the help of a great sales person (absolutely wonderful) we found an Isuzu bakkie for our son. Unfortunately he was turned down for finance as he had no credit record, but before we could arrange our own finance or even paying cash, a senior manager decided another client was more important and sold the vehicle under our noses because my son's original application was declined. My son is still waiting for the letter of decline - he has still not been informed of this - the sales person had to tell us this. How is this excellent customer service?
1 reviews | Active since Jan 2020
I bought a car Polo TSI 2019 Model which the lady that was assisting me only gave me one key and promised to give me the spare key its been five years running after them and I lost my key last week so need my spare key now more than ever, I called them in the morning and they told me to take it up with the lady that sold the car to me , who by the way don't work at that branch anymore so i will have to buy a key from them for R8k meaning i have to buy a key that they owe me am asking for assistance.
1 reviews | Active since Jan 2020
I bought a car Polo TSI 2019 Model which the lady that was assisting me only gave me one key and promised to give me the spare key its been five years running after them and I lost my key last week so need my spare key now more than ever, I called them in the morning and they told me to take it up with the lady that sold the car to me , who by the way don't work at that branch anymore so i will have to buy a key from them for R8k meaning i have to buy a key that they owe me am asking for assistance.
1 reviews | Active since Jan 2020
I took my car in on the 12th of November for service, it was fine all along just due for a service. Upon return, my car was jumping and vibrating upon accelaration after changing gears. I thought it was the battery or something, so I took it for diagnostics and realized that it was a misfiring from plug 4. I called them to report the issue and they said they didn't do any plug changes. I told them my car was fine before it went to them and they said I should contact MFC since they are paying my service. What's sad is that if it was a problem before the service, they would have flagged it on the report sheet as they did with the other parts. Not to mention it didn't have a problem before I took it then. I'm so disappointed and will never take my car there ever again.
1 reviews | Active since Jan 2020
I took my car in on the 12th of November for service, it was fine all along just due for a service. Upon return, my car was jumping and vibrating upon accelaration after changing gears. I thought it was the battery or something, so I took it for diagnostics and realized that it was a misfiring from plug 4. I called them to report the issue and they said they didn't do any plug changes. I told them my car was fine before it went to them and they said I should contact MFC since they are paying my service. What's sad is that if it was a problem before the service, they would have flagged it on the report sheet as they did with the other parts. Not to mention it didn't have a problem before I took it then. I'm so disappointed and will never take my car there ever again.
1 reviews | Active since Jan 2020
My car stood for 2 months, and it was not fixed. At the end they wanted to open my cylinder after I had told them there is nothing wrong with my engine as the ECU was the problem. Had I not taken my car away I would have paid them R15000 for no reason. After removing my car from this branch, I replaced the ECU and two days later my car was running with no issues. I had to pay them R17000 just for a new battery and timing chain replacement.
1 reviews | Active since Jan 2020
My car stood for 2 months, and it was not fixed. At the end they wanted to open my cylinder after I had told them there is nothing wrong with my engine as the ECU was the problem. Had I not taken my car away I would have paid them R15000 for no reason. After removing my car from this branch, I replaced the ECU and two days later my car was running with no issues. I had to pay them R17000 just for a new battery and timing chain replacement.
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