SF
Summit Financial Partners SA
Claimed Business
SF
Summit Financial Partners SA
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#69
in Financial Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
8 Jan 2025, 08:05
Unhappy with their poor customer service and zero response from they complaints team!
I have been waiting since 4 Dec for a clearance certificate. I was kept on a leash until they went on the December holiday break. Today is the 8th of Jan no feedback after I was promised they will look into this upon their return. When calling their offices there is no response. So while they claim to assist customers they are definitely causing more stress.
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
8 Jan 2025, 08:05
Unhappy with their poor customer service and zero response from they complaints team!
I have been waiting since 4 Dec for a clearance certificate. I was kept on a leash until they went on the December holiday break. Today is the 8th of Jan no feedback after I was promised they will look into this upon their return. When calling their offices there is no response. So while they claim to assist customers they are definitely causing more stress.
0
Replies (0)KM
Khanyi M
1 reviews | Active since Jan 2020
19 Nov 2024, 10:22
Quick to put you on Debt review, a mission impossible to get removed.
I paid up all my debt, sent all the paid-up letters to Summit Financial Partners in May 2024. In August 2024 they sent me a clearance letter and informed me that it takes 60 working days for the debit review remark to be updated and removed from all credit bureaus. After waiting 60 working days, I called Summit Financial to get an update only to be told that the clearance letter that they gave me is invalid because it was not signed by the Commissioner of Oath. I have written to the Ombud, please advise on other ways to get this company reported.
Helpful (0)
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Khanyi M
1 reviews | Active since Jan 2020
19 Nov 2024, 10:22
Quick to put you on Debt review, a mission impossible to get removed.
I paid up all my debt, sent all the paid-up letters to Summit Financial Partners in May 2024. In August 2024 they sent me a clearance letter and informed me that it takes 60 working days for the debit review remark to be updated and removed from all credit bureaus. After waiting 60 working days, I called Summit Financial to get an update only to be told that the clearance letter that they gave me is invalid because it was not signed by the Commissioner of Oath. I have written to the Ombud, please advise on other ways to get this company reported.
0
Replies (0)LM
Lerato M
1 reviews | Active since Jan 2020
16 Sept 2024, 15:34
Client servicing NON existent
This is one company that's allergic to prompt customer service, transparent laison or communication and downright shady! I have been under DR for a good 6 years now with SFP, tried reaching out to Ch*** for withdrawal steps as she was the person who assisted with initiating the process, never really got help or a response, this was not long ago after signing up.Called in again to check how I could get help with getting clearance as I had settled the debt directly with the creditors and got settlement/paid up letters, this time I spoke to a Bath**** who wasn't really bothered and told me that they could not help me at that time as here is one debt outstanding...the only time I would get clearance was if that's settled, in pretty sure she was talking about a prescribed debt because I haven't had any calls to settle that account, it's not even on my credit report,never recieved summons for it till today...now recently, I sent the very same paid up letters to P****,Bar** who haven't even acknowledged my query on email. How difficult is it to get a clearance out of DR from summit financial partners guys???? If what I'm requesting is not possible, why isn't there anyone getting back to me and letting me know channels or procedures to follow because I need that flag removed from my profile!!! It's been six years for heaven's sake.
Helpful (0)
|Replies (0)LM
Lerato M
1 reviews | Active since Jan 2020
16 Sept 2024, 15:34
Client servicing NON existent
This is one company that's allergic to prompt customer service, transparent laison or communication and downright shady! I have been under DR for a good 6 years now with SFP, tried reaching out to Ch*** for withdrawal steps as she was the person who assisted with initiating the process, never really got help or a response, this was not long ago after signing up.Called in again to check how I could get help with getting clearance as I had settled the debt directly with the creditors and got settlement/paid up letters, this time I spoke to a Bath**** who wasn't really bothered and told me that they could not help me at that time as here is one debt outstanding...the only time I would get clearance was if that's settled, in pretty sure she was talking about a prescribed debt because I haven't had any calls to settle that account, it's not even on my credit report,never recieved summons for it till today...now recently, I sent the very same paid up letters to P****,Bar** who haven't even acknowledged my query on email. How difficult is it to get a clearance out of DR from summit financial partners guys???? If what I'm requesting is not possible, why isn't there anyone getting back to me and letting me know channels or procedures to follow because I need that flag removed from my profile!!! It's been six years for heaven's sake.
0
Replies (0)LP
Lynda P
1 reviews | Active since Jan 2020
7 Feb 2024, 09:35
Clearance Certificate from Summit Financial Partners
Good day, My husband and I were under Debt Review with Summit Financial Partners and our Debt Counsellor was Clark Gardener. In 2017 we settled all our outstanding debt and our creditors issued Mr Gardener with paid up letters. We have not received a Clearance Certificate since the Debt was settled in 2017. I have been sending emails, phoning and nothing is happening to remove our name from Debit Review at the Credit Bureau. My husband tried to get Vehicle Finance, but no Financial Institution is prepared to help us as our name is flagged by the Credit Bureau. Please help as it seven years ago that our Debt was settled in full.
Helpful (0)
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Lynda P
1 reviews | Active since Jan 2020
7 Feb 2024, 09:35
Clearance Certificate from Summit Financial Partners
Good day, My husband and I were under Debt Review with Summit Financial Partners and our Debt Counsellor was Clark Gardener. In 2017 we settled all our outstanding debt and our creditors issued Mr Gardener with paid up letters. We have not received a Clearance Certificate since the Debt was settled in 2017. I have been sending emails, phoning and nothing is happening to remove our name from Debit Review at the Credit Bureau. My husband tried to get Vehicle Finance, but no Financial Institution is prepared to help us as our name is flagged by the Credit Bureau. Please help as it seven years ago that our Debt was settled in full.
0
Replies (0)RG
Rishaunn G
1 reviews | Active since Jan 2020
16 Jun 2023, 10:19
Summit Financial partners SA vs Summit Financial Partners
Summit Financial Partners SA is **** or **** company. Summit Financial Partners © 2019 (summitfin.co.za/about) is legit. I know, coz my employer is one of their partners. people must always do research before joining a company for help. ****mers use a legit company name to **** people.
Helpful (0)
|Replies (0)RG
Rishaunn G
1 reviews | Active since Jan 2020
16 Jun 2023, 10:19
Summit Financial partners SA vs Summit Financial Partners
Summit Financial Partners SA is **** or **** company. Summit Financial Partners © 2019 (summitfin.co.za/about) is legit. I know, coz my employer is one of their partners. people must always do research before joining a company for help. ****mers use a legit company name to **** people.
0
Replies (0)SR
TM
Thabisa M
1 reviews | Active since Jan 2020
9 May 2023, 05:27
Really grateful for your services.
Had a great experience and service with this company. They explained every step of the process, though the whole thing is daunting but it felt like I was doing the right thing for my future. Along with Hyphen, they handled my case well.
Helpful (0)
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Thabisa M
1 reviews | Active since Jan 2020
9 May 2023, 05:27
Really grateful for your services.
Had a great experience and service with this company. They explained every step of the process, though the whole thing is daunting but it felt like I was doing the right thing for my future. Along with Hyphen, they handled my case well.
0
Replies (0)CC
Candice C
1 reviews | Active since Jan 2020
27 Mar 2023, 14:32
Failure to update Credit Bereus
I was under debt administration for 5 years. I received a clearance certificate on 29 October 2018. To date I am still listed as under debt review with EXPERIAN which is negatively impacting my credit record.
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Candice C
1 reviews | Active since Jan 2020
27 Mar 2023, 14:32
Failure to update Credit Bereus
I was under debt administration for 5 years. I received a clearance certificate on 29 October 2018. To date I am still listed as under debt review with EXPERIAN which is negatively impacting my credit record.
0
Replies (0)