SL
Sunrise Lodge Cape Town
Unclaimed Business
SL
Sunrise Lodge Cape Town
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRM
Reetumetsi M
1 reviews | Active since Jan 2020
28 Dec 2025, 14:55
Dirty lodge from booking.com
The service was very poor. The rooms ddnt have towels and soap. TV’s ddnt have remotes we had to borrow the remote from the receptionist. All the rooms must borrow that one remote. The beds are falling apart and some of the rooms don’t have lights. Stove only one plate is working. The pool is dirty. Going out is a hustle as we nee the reception lady to open the gate with remote. Sometimes she sleeping and doesn’t assist with what we need.
Helpful (0)
|Replies (0)RM
Reetumetsi M
1 reviews | Active since Jan 2020
28 Dec 2025, 14:55
Dirty lodge from booking.com
The service was very poor. The rooms ddnt have towels and soap. TV’s ddnt have remotes we had to borrow the remote from the receptionist. All the rooms must borrow that one remote. The beds are falling apart and some of the rooms don’t have lights. Stove only one plate is working. The pool is dirty. Going out is a hustle as we nee the reception lady to open the gate with remote. Sometimes she sleeping and doesn’t assist with what we need.
0
Replies (0)BC
Bernadette C
1 reviews | Active since Jan 2020
16 Feb 2025, 14:09
Filthy, horrible, unsave Sunrise Lodge in Cape Town
What a filthy and unsave place!!! The owner is beyond rude - he puts the phone down in one’s ear, when you complain about this place. He did it to more than one person, because everyone that booked for the weekend was unhappy. My daughter and 4 friends booked 2 rooms in this filthy place. They came from Knysna to attend Passion 2025 in Cape Town. 2 of the friends are 21, 19 and the other 2 16, because they are in their youth group at church. Unfortunately they let the most unexperienced girl book the accommodation. They booked this place, because it was cheap and situated in Cape Town, bevause 3 of the friends are students and the other 2 still in school and they don’t have to travel far. When they got to Sunrise Lodge it was in Bellville near Sanlam Headoffice. It was situated in a bad area. They got the keys and remote from the one female that looks after the whole place. The kitchen was dirty and didn’t look like the pics on Booking.com. Everyone in the rooms of the house had to use it. The breakware was chipped, dirty, etc. The bathroom had mold and it is toxic to humans. The bedrooms also weren’t what were advertised. There was blood on a cushion pillow and urine marks on the bedding. There was open plugs and wires. The pool wasn’t clean and didn’t work, but it was advertised. Later when the girls went to the kitchen, there was an occupant that looked if he is high and it frightened them. We got a call after 23h00. It was the girls asking if they can come to sleep with us in Malmesbury, because they can’t stay there. They slept the 2 nights they have booked in Malmesbury with us. The parking was horrible, because you park behind each other and you have to get the other accupants to move their vehicle to get out. Only the lady that cleans was at the premises. We had to phone the owner and like I already mentioned, he is very rude - he threatens you and put the phone down in your ear while you are talking. I don’t understand how Booking.com can host a place like this. They must send someone out to to inspect the place. Humans can’t stay there. Please be aware.
Helpful (0)
|Replies (0)BC
Bernadette C
1 reviews | Active since Jan 2020
16 Feb 2025, 14:09
Filthy, horrible, unsave Sunrise Lodge in Cape Town
What a filthy and unsave place!!! The owner is beyond rude - he puts the phone down in one’s ear, when you complain about this place. He did it to more than one person, because everyone that booked for the weekend was unhappy. My daughter and 4 friends booked 2 rooms in this filthy place. They came from Knysna to attend Passion 2025 in Cape Town. 2 of the friends are 21, 19 and the other 2 16, because they are in their youth group at church. Unfortunately they let the most unexperienced girl book the accommodation. They booked this place, because it was cheap and situated in Cape Town, bevause 3 of the friends are students and the other 2 still in school and they don’t have to travel far. When they got to Sunrise Lodge it was in Bellville near Sanlam Headoffice. It was situated in a bad area. They got the keys and remote from the one female that looks after the whole place. The kitchen was dirty and didn’t look like the pics on Booking.com. Everyone in the rooms of the house had to use it. The breakware was chipped, dirty, etc. The bathroom had mold and it is toxic to humans. The bedrooms also weren’t what were advertised. There was blood on a cushion pillow and urine marks on the bedding. There was open plugs and wires. The pool wasn’t clean and didn’t work, but it was advertised. Later when the girls went to the kitchen, there was an occupant that looked if he is high and it frightened them. We got a call after 23h00. It was the girls asking if they can come to sleep with us in Malmesbury, because they can’t stay there. They slept the 2 nights they have booked in Malmesbury with us. The parking was horrible, because you park behind each other and you have to get the other accupants to move their vehicle to get out. Only the lady that cleans was at the premises. We had to phone the owner and like I already mentioned, he is very rude - he threatens you and put the phone down in your ear while you are talking. I don’t understand how Booking.com can host a place like this. They must send someone out to to inspect the place. Humans can’t stay there. Please be aware.
0
Replies (0)