Swemgat
Claimed Business
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Review Distribution
2|4 Reviews
Jun '25 - May '26
5(25%)
4(0%)
3(0%)
2(0%)
1(75%)
5(25%)
4(0%)
3(0%)
2(0%)
1(75%)
Frequently Asked Questions About Swemgat
Swemgat has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Swemgat across 27 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencedU
deleted U
1 reviews | Active since Jan 2020
9 Sept 2025, 04:20
Swemgat ****mers
Done a online 30 Aug Still havnt received my 5m pole for pool No communication about if im getting my pole When u call them they tell u to WhatsApp which I did and still no response I spent over R500 and its seems like they a **** they ***** your money and dont respond to msgs Absolutely fuming
Helpful (0)
|Replies (0)dU
deleted U
1 reviews | Active since Jan 2020
9 Sept 2025, 04:20
Swemgat ****mers
Done a online 30 Aug Still havnt received my 5m pole for pool No communication about if im getting my pole When u call them they tell u to WhatsApp which I did and still no response I spent over R500 and its seems like they a **** they ***** your money and dont respond to msgs Absolutely fuming
0
Replies (0)LVDB
Leon Van Der Berg
1 reviews | Active since Jan 2020
24 Jul 2025, 06:12
Good sevice. When they do not have a crisis. But will shop again there
Okay with much understanding The service is good just some miscomunication. But I received my p****l in good order.Thanks Swemgat
Helpful (0)
|Replies (0)LVDB
Leon Van Der Berg
1 reviews | Active since Jan 2020
24 Jul 2025, 06:12
Good sevice. When they do not have a crisis. But will shop again there
Okay with much understanding The service is good just some miscomunication. But I received my p****l in good order.Thanks Swemgat
0
Replies (0)EB
Estelle B
1 reviews | Active since Jan 2020
22 Jul 2025, 09:50
Order online....worst ever. *****!
I placed an order on Swemgat’s website on 24 June 2025.I have received nothing. It has now been almost a month with no delivery, no updates or no refund.This level of service is completely unacceptable. I expected a professional experience when ordering from their website, but this has been incredibly frustrating and disappointing. I hope this review encourages the company to take customer service more seriously and resolve my issue urgently.
Helpful (0)
|Replies (0)EB
Estelle B
1 reviews | Active since Jan 2020
22 Jul 2025, 09:50
Order online....worst ever. *****!
I placed an order on Swemgat’s website on 24 June 2025.I have received nothing. It has now been almost a month with no delivery, no updates or no refund.This level of service is completely unacceptable. I expected a professional experience when ordering from their website, but this has been incredibly frustrating and disappointing. I hope this review encourages the company to take customer service more seriously and resolve my issue urgently.
0
Replies (0)LVDB
Leon Van Der Berg
1 reviews | Active since Jan 2020
15 Jul 2025, 07:35
Bad service
No respons. No answer. No comunication.Very lazy service.Wil not revear them to anybody
Helpful (0)
|Replies (0)LVDB
Leon Van Der Berg
1 reviews | Active since Jan 2020
15 Jul 2025, 07:35
Bad service
No respons. No answer. No comunication.Very lazy service.Wil not revear them to anybody
0
Replies (0)AV
GG
Graham G
1 reviews | Active since Jan 2020
20 May 2021, 05:26
Fantastic Online Experience
My chlorinator electrode needed replacing and I was fortunate to find Swemgat online. Hendrik gave me the advice I needed and a day later the part arrived via courier. No one else came close to beating the advice, service or price. Will definitely be back.
Helpful (0)
|Replies (0)GG
Graham G
1 reviews | Active since Jan 2020
20 May 2021, 05:26
Fantastic Online Experience
My chlorinator electrode needed replacing and I was fortunate to find Swemgat online. Hendrik gave me the advice I needed and a day later the part arrived via courier. No one else came close to beating the advice, service or price. Will definitely be back.
0
Replies (0)CB
Candice B
1 reviews | Active since Jan 2020
3 Jan 2021, 17:32
SWEMGAT -Very good Service
After receiving 3 devestating quotes to "repair".. (recommened replacing) our pool, we managed to come across SWEMGAT. Extremely helpful and the prices were the 1/4 of the local pool suppliers. Managed to find all the parts we required to repair our pool. I can with cer*****y say, that ANY POOL CAN BE REPAIRED. It's about doing some homework and getting the right parts for the job. Well done to SWEMGAT and the team for all your help and videos on the installation. I highly recommend buying from them. Not only a money saver but also time saver.
Helpful (0)
|Replies (0)CB
Candice B
1 reviews | Active since Jan 2020
3 Jan 2021, 17:32
SWEMGAT -Very good Service
After receiving 3 devestating quotes to "repair".. (recommened replacing) our pool, we managed to come across SWEMGAT. Extremely helpful and the prices were the 1/4 of the local pool suppliers. Managed to find all the parts we required to repair our pool. I can with cer*****y say, that ANY POOL CAN BE REPAIRED. It's about doing some homework and getting the right parts for the job. Well done to SWEMGAT and the team for all your help and videos on the installation. I highly recommend buying from them. Not only a money saver but also time saver.
0
Replies (0)JH
Juan H
1 reviews | Active since Jan 2020
15 Dec 2020, 12:17
Poor communication, and non-delivery of product.
Ordered a product online. The website indicated that delivery will take place in 7-12 days. Tried to follow up on the 12th day, but received no response. When I called, I was told that they cannot get the product, and I will receive a refund in "a few days". No reason it should take 12 days to realise that they can no longer order a product from their supplier. When I told "Hendrik" that I'll be writing this Hello Peter review, he asked me how old I was, and told me I was old enough to know that no one cares what Hello Peter reviews say about businesses.
Helpful (0)
|Replies (0)JH
Juan H
1 reviews | Active since Jan 2020
15 Dec 2020, 12:17
Poor communication, and non-delivery of product.
Ordered a product online. The website indicated that delivery will take place in 7-12 days. Tried to follow up on the 12th day, but received no response. When I called, I was told that they cannot get the product, and I will receive a refund in "a few days". No reason it should take 12 days to realise that they can no longer order a product from their supplier. When I told "Hendrik" that I'll be writing this Hello Peter review, he asked me how old I was, and told me I was old enough to know that no one cares what Hello Peter reviews say about businesses.
0
Replies (0)