S
Syntech
Claimed Business
S
Syntech
Claimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Frequently Asked Questions About Syntech
Syntech has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Syntech across 20 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSA
Sasha A
1 reviews | Active since Jan 2020
27 May 2025, 08:55
Easy and efficient refund process
Bought a Gizzu power supply from them through Takealot, turned out to be faulty after 1.5 years. App**** for a refund through takeout they put me through to Syntech who organised collection and a full refund in a week. Pleasantly surprised if was this easy all I needed was my Takealot receipt.
Helpful (0)
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Sasha A
1 reviews | Active since Jan 2020
27 May 2025, 08:55
Easy and efficient refund process
Bought a Gizzu power supply from them through Takealot, turned out to be faulty after 1.5 years. App**** for a refund through takeout they put me through to Syntech who organised collection and a full refund in a week. Pleasantly surprised if was this easy all I needed was my Takealot receipt.
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Replies (0)pM
portia M
1 reviews | Active since Jan 2020
26 Mar 2025, 13:52
PC Builder/Syntech nonsense companies
I'm so disappointed in PC Builder aka Syntech. The people from this company have been playing me like a child and it's just so sad how they treat customers. It almost feels like it's a racial issue more than just people being lazy and not doing their jobs because everyone just didn't deliver what they have been saying to me Well, I bought 2 PC Builder PCs at Takealot and within 4 months the fans stopped working. When I contacted PC Builder I was told they don't deal with the public but Takealot has a warranty policy that says we must report our issues with the manufacturer/supplier of that product I then called again and the lady who answered the phone at Samrand branch was surprised that I was told that they don't deal with the public. I was then referred to Milan, who I thought would assist because he listened to my story and asked me to email him my details, and the address so that they can pick up the PCs I did just that and he never responded to me even the day that I stated for the pick up on email passed by. So I called them again and he said he missed my email and was referred to Jean Phillippe Burger🤦🏾♀️well I thought he would also help as we agreed that I would drop off the PC and that I should let them know when Well I did just that and again, my email was un attended to. My brother dropped off the PCs where the lady that he found told him that the PCs will be fixed and he can come collect them the following day. Ooh well, again, when he got there the lady wasn't at work and the PCs were not attended to. So I called Jean at Cape Town and guess what, he wasn't there but the guy who answered the phone promised to give the Samrand people my number saying they would call me when they are done and that they are busy with the PCs🤦🏾♀️ It's the next day now no one has called and mind you the fixing is just to replace fans🙄It's 2 PCs that were pricey and I don't even understand why do they treat me like this. They don't even consider the petrol that they wasted by telling my brother to come the next day when in fact they didn't even bother to fix the PCs. I no longer know who to talk to because they keep lying to me and pass me on to the next person as if they gave me the PCs for free. It's just disgusting how they operate and what will happen in the future because their PCs just gave problems in less than 6 months🤦🏾♀️ I'm so bored I really trusted PC Builder because they even claim to be the best bt yoh🙇🏽♀️
Helpful (0)
|Replies (0)pM
portia M
1 reviews | Active since Jan 2020
26 Mar 2025, 13:52
PC Builder/Syntech nonsense companies
I'm so disappointed in PC Builder aka Syntech. The people from this company have been playing me like a child and it's just so sad how they treat customers. It almost feels like it's a racial issue more than just people being lazy and not doing their jobs because everyone just didn't deliver what they have been saying to me Well, I bought 2 PC Builder PCs at Takealot and within 4 months the fans stopped working. When I contacted PC Builder I was told they don't deal with the public but Takealot has a warranty policy that says we must report our issues with the manufacturer/supplier of that product I then called again and the lady who answered the phone at Samrand branch was surprised that I was told that they don't deal with the public. I was then referred to Milan, who I thought would assist because he listened to my story and asked me to email him my details, and the address so that they can pick up the PCs I did just that and he never responded to me even the day that I stated for the pick up on email passed by. So I called them again and he said he missed my email and was referred to Jean Phillippe Burger🤦🏾♀️well I thought he would also help as we agreed that I would drop off the PC and that I should let them know when Well I did just that and again, my email was un attended to. My brother dropped off the PCs where the lady that he found told him that the PCs will be fixed and he can come collect them the following day. Ooh well, again, when he got there the lady wasn't at work and the PCs were not attended to. So I called Jean at Cape Town and guess what, he wasn't there but the guy who answered the phone promised to give the Samrand people my number saying they would call me when they are done and that they are busy with the PCs🤦🏾♀️ It's the next day now no one has called and mind you the fixing is just to replace fans🙄It's 2 PCs that were pricey and I don't even understand why do they treat me like this. They don't even consider the petrol that they wasted by telling my brother to come the next day when in fact they didn't even bother to fix the PCs. I no longer know who to talk to because they keep lying to me and pass me on to the next person as if they gave me the PCs for free. It's just disgusting how they operate and what will happen in the future because their PCs just gave problems in less than 6 months🤦🏾♀️ I'm so bored I really trusted PC Builder because they even claim to be the best bt yoh🙇🏽♀️
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Replies (0)WD
Walter D
1 reviews | Active since Jan 2020
4 Feb 2025, 18:30
Gizzu is not a quality product
I bought a GPS500 power bank, spent R8000 on this unit. After 18 months the unit has a product fault. The response from Syntech is weak and they take no responsibility for their product failures. The reply was, sorry there is nothing we can do. No spares nothing. So I have an R8000 product that does not work and Syntech cannot offer any assistance what so ever. They are not a consumer centric company, knowingly selling unsupported products with no after sales service. I should have bought the Eco Flow brand which is superiors to the gizzu. Do not waste your time or money on Syntech, they don't care about thier customers or the poor quality products they flood into the market.
Helpful (0)
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Walter D
1 reviews | Active since Jan 2020
4 Feb 2025, 18:30
Gizzu is not a quality product
I bought a GPS500 power bank, spent R8000 on this unit. After 18 months the unit has a product fault. The response from Syntech is weak and they take no responsibility for their product failures. The reply was, sorry there is nothing we can do. No spares nothing. So I have an R8000 product that does not work and Syntech cannot offer any assistance what so ever. They are not a consumer centric company, knowingly selling unsupported products with no after sales service. I should have bought the Eco Flow brand which is superiors to the gizzu. Do not waste your time or money on Syntech, they don't care about thier customers or the poor quality products they flood into the market.
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Replies (0)GB
George B
1 reviews | Active since Jan 2020
31 May 2024, 11:29
Syntech/Gizzu don't want to assist with recalled unit
Bought a Gizzu 518W unit that turned out to be 1 of the units that were recalled due to a manufacturing error. Now...I bought it from Cash Converters, who got it from Takealot. Confirmed by Gizzu support. IE. new from the manufacturer it just took another route to get to me. Received an email from "Gizzu support" but now I am blocked from replying. for some reason! Don't see why a recalled unit can't be swapped just because I got it through a different supplier. I am also willing to trade it in for a discount or at the very least I wanted to know where I can have it fixed, but alas: no assistance!
Helpful (0)
|Replies (0)GB
George B
1 reviews | Active since Jan 2020
31 May 2024, 11:29
Syntech/Gizzu don't want to assist with recalled unit
Bought a Gizzu 518W unit that turned out to be 1 of the units that were recalled due to a manufacturing error. Now...I bought it from Cash Converters, who got it from Takealot. Confirmed by Gizzu support. IE. new from the manufacturer it just took another route to get to me. Received an email from "Gizzu support" but now I am blocked from replying. for some reason! Don't see why a recalled unit can't be swapped just because I got it through a different supplier. I am also willing to trade it in for a discount or at the very least I wanted to know where I can have it fixed, but alas: no assistance!
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Replies (0)NE
Natasha E
1 reviews | Active since Jan 2020
28 Mar 2024, 08:59
Do not purchase their defective products
The expensive Xiaomi Mi Lamp I purchased from Syntech (via Yuppiechef) stopped working just a few days after the warranty expired. Both Yuppiechef and their disgusting supplier Syntech, wasted my time by having me package up the device and deliver it to their Canal Walk branch, only for it to be returned to me in the same condition, in my own packaging, 3 months later. I had offered to pay for repairs as the warranty had just expired - even though I should not have, as a lamp worth R1000 should keep working for longer than one year. But despite this, I received the following disgusting, unintelligible response from the supplier: "The following repairs were carried out on the machine: No repairs were done - The technicians advised that the unit is out of warranty and not feasible to repair" On top of this, I was told by their customer services department that a new item had been shipped as a replacement "in good faith", only to find that it was exactly the same defective product I had returned. This company offers no after-sales support and hides behind brief warranties that they have no intention of honouring. AVOID AT ALL COSTS
Helpful (0)
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Natasha E
1 reviews | Active since Jan 2020
28 Mar 2024, 08:59
Do not purchase their defective products
The expensive Xiaomi Mi Lamp I purchased from Syntech (via Yuppiechef) stopped working just a few days after the warranty expired. Both Yuppiechef and their disgusting supplier Syntech, wasted my time by having me package up the device and deliver it to their Canal Walk branch, only for it to be returned to me in the same condition, in my own packaging, 3 months later. I had offered to pay for repairs as the warranty had just expired - even though I should not have, as a lamp worth R1000 should keep working for longer than one year. But despite this, I received the following disgusting, unintelligible response from the supplier: "The following repairs were carried out on the machine: No repairs were done - The technicians advised that the unit is out of warranty and not feasible to repair" On top of this, I was told by their customer services department that a new item had been shipped as a replacement "in good faith", only to find that it was exactly the same defective product I had returned. This company offers no after-sales support and hides behind brief warranties that they have no intention of honouring. AVOID AT ALL COSTS
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Replies (0)EJ
Elize J
1 reviews | Active since Jan 2020
18 Mar 2024, 04:44
Money taken without consent
Syntech had money being deducted from my husband's account between July 2019 untill April 2020. According to them it will not possible to get bank statements for that period. I lnow for sure that they will be able to. R9700 in total is definetly not small change. My husband didn't sign any debit order, nor did he give permission to have money deducted from his account. We want Syntech to refund us the money that was taken from my husband's account. I am awaiting for a reply from Syntech with a satisfactory answer
Helpful (0)
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Elize J
1 reviews | Active since Jan 2020
18 Mar 2024, 04:44
Money taken without consent
Syntech had money being deducted from my husband's account between July 2019 untill April 2020. According to them it will not possible to get bank statements for that period. I lnow for sure that they will be able to. R9700 in total is definetly not small change. My husband didn't sign any debit order, nor did he give permission to have money deducted from his account. We want Syntech to refund us the money that was taken from my husband's account. I am awaiting for a reply from Syntech with a satisfactory answer
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Replies (0)WD
Wolfgang D
1 reviews | Active since Jan 2020
6 Dec 2023, 10:49
Outstanding customer service.
The service received from Syntech in Cape Town is outstanding. Pieter Groenewald and Jason Nell go out of their way to help.
Helpful (0)
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Wolfgang D
1 reviews | Active since Jan 2020
6 Dec 2023, 10:49
Outstanding customer service.
The service received from Syntech in Cape Town is outstanding. Pieter Groenewald and Jason Nell go out of their way to help.
0
Replies (0)WK
Warren K
1 reviews | Active since Jan 2020
21 Nov 2023, 22:58
POTENTIAL RESELLERS DON'T BOTHER
Sent a couple of emails to them as a new reseller but have yet to receive any response back from them. I'm glad though that I see there's no support as I would probably have a lot of frustration if I decided to buy from them. No worries! There are many other more reputable wholesalers in SA :)
Helpful (0)
|Replies (0)WK
Warren K
1 reviews | Active since Jan 2020
21 Nov 2023, 22:58
POTENTIAL RESELLERS DON'T BOTHER
Sent a couple of emails to them as a new reseller but have yet to receive any response back from them. I'm glad though that I see there's no support as I would probably have a lot of frustration if I decided to buy from them. No worries! There are many other more reputable wholesalers in SA :)
0
Replies (0)