Unreliable

I ordered 2 ottomans from Tamarine and after receiving both realised the 1's colour is not working with my colour scheme and asked her if she can redo it. She agreed, I returned the ottoman with the material I would liked it redone in and different legs than what she had on. I have contacted or tried to contact her repeatedly over the past year to get my property back with no luck. She also and issues in the beginning with delivering the products on time, if I remember correctly it took her a month longer to make the 2 ottomans than she originally said it would take.