Tashas Sandton Square
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Tashas Sandton Square has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Tashas Sandton Square across 5 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
To date the most horrible service I know, The manager Stephanie has no customer skills...Was made to pay for an order I asked to be cancelled but instead of cancelling the order he delayed making sure the food is done, Had 3 different waiter/waitress leaving things at my table, I couldn't even order a drink cause I ddnt know who is who...I paid for water as it was the only thing I consumed only to be escorted by 8 armed security guards to pay for food I asked to be cancelled.
1 reviews | Active since Jan 2020
To date the most horrible service I know, The manager Stephanie has no customer skills...Was made to pay for an order I asked to be cancelled but instead of cancelling the order he delayed making sure the food is done, Had 3 different waiter/waitress leaving things at my table, I couldn't even order a drink cause I ddnt know who is who...I paid for water as it was the only thing I consumed only to be escorted by 8 armed security guards to pay for food I asked to be cancelled.
1 reviews | Active since Jan 2020
Worst place to go to. The staff is hostile and rude, the service is pathetic and non existent and plus when you get take aways they don’t give you the food you ordered. They don’t check the order before giving it to you. The staff also treat you like a ******** - I’d never recommend this place to anyone. Disgusting place.
1 reviews | Active since Jan 2020
Worst place to go to. The staff is hostile and rude, the service is pathetic and non existent and plus when you get take aways they don’t give you the food you ordered. They don’t check the order before giving it to you. The staff also treat you like a ******** - I’d never recommend this place to anyone. Disgusting place.
1 reviews | Active since Jan 2020
Tashas Sandton Square is great, awesome vibe, awesome food, okay service but I was really shocked to receive the bill and realise then that VAT is excluded from the prices on the menu. This is a mean trick! I'm pretty sure the prices included VAT previously. It's general industry practice, to include the VAT. And if Tashas chooses not to follow the norm then it must be stated more boldly and clearly on the menu that VAT is excluded. Patrons must be made aware. Otherwise it's a real nasty surprise after a nice meal.
1 reviews | Active since Jan 2020
Tashas Sandton Square is great, awesome vibe, awesome food, okay service but I was really shocked to receive the bill and realise then that VAT is excluded from the prices on the menu. This is a mean trick! I'm pretty sure the prices included VAT previously. It's general industry practice, to include the VAT. And if Tashas chooses not to follow the norm then it must be stated more boldly and clearly on the menu that VAT is excluded. Patrons must be made aware. Otherwise it's a real nasty surprise after a nice meal.
1 reviews | Active since Jan 2020
Terrible experience. No Covid safety measures - no temperature checking, no sanitiser, no masks required. Waiters masks hanging loosely over their mouths, noses not covered at all. After having placed orders, the waiter returned to inform that only 2 of the 5 orders could be provided and that 3 people had to change their order. Of a table of 5 persons, 3 persons received their food first, 5 minutes later the fourth person received her food and only 10 minutes later the last person received her order. 15 minutes between the first 3 people and the last one at the table to be served. The food was terrible. Bone dry fried hake (after being told that they did not have any chicken) a dry tartare sauce and cold fries. A different pasta in the salad than was stated on the menu. 5 salt shakers later, we still could not get any salt. Tashas food is not cheap, and normally one has no problem paying this, but the experience at Tashas on Sandton Square on Saturday night was shocking, disappointing, and enough to ensure that we will NEVER return to Tashas again.
1 reviews | Active since Jan 2020
Terrible experience. No Covid safety measures - no temperature checking, no sanitiser, no masks required. Waiters masks hanging loosely over their mouths, noses not covered at all. After having placed orders, the waiter returned to inform that only 2 of the 5 orders could be provided and that 3 people had to change their order. Of a table of 5 persons, 3 persons received their food first, 5 minutes later the fourth person received her food and only 10 minutes later the last person received her order. 15 minutes between the first 3 people and the last one at the table to be served. The food was terrible. Bone dry fried hake (after being told that they did not have any chicken) a dry tartare sauce and cold fries. A different pasta in the salad than was stated on the menu. 5 salt shakers later, we still could not get any salt. Tashas food is not cheap, and normally one has no problem paying this, but the experience at Tashas on Sandton Square on Saturday night was shocking, disappointing, and enough to ensure that we will NEVER return to Tashas again.
1 reviews | Active since Jan 2020
The most unbelievable experience....R68 to add tuna to a quesadilla.....despite complaints re exorbitant charge to management, they did nothing and still presented me with the full bill, a shug of the shoulders and "sorry, that's our charge". From being a regular customers in their Flamingo Room, we will not be back.
1 reviews | Active since Jan 2020
The most unbelievable experience....R68 to add tuna to a quesadilla.....despite complaints re exorbitant charge to management, they did nothing and still presented me with the full bill, a shug of the shoulders and "sorry, that's our charge". From being a regular customers in their Flamingo Room, we will not be back.
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