Waste of time

I approached this organisation following the death from Covid of my previous accountant/tax practitioner. I was impressed by what appeared to be several positive reviews. In retrospect, this was the worst decision of my life. Those reviews are clearly ****d by non-clients of the business. Deadlines are missed, returns aren't submitted - I could go on and on. Suffice to say, the owner, Marius Higgs, does absolutely nothing, yet when you complain he will pass the buck and blame his own staff! A more appropriate name for this lot would be Tax Non-Assist. When you complain, Higgs becomes defensive and tries to turn the blame onto you. Should you be contemplating using their services, I have one word of advice: DON'T! I am on the verge of instituting legal action against them for professional negligence/neglect. If I could give a zero-star rating I would.