Bennett & Bloom Deceit

Placed an order for a dress on 14/10/2024 - After following up received a tracking number. To date the Tracking number shows that it is waiting collection and Shipment info sent to SA. They then sent me a Buffalo tracking number which shows delivery was done 26/10. Turns out wrong buffalo tracking number given as that was for a different person in a completely different area. I emailed Bennet & Bloom and told to wait 24-48 hrs as they investigating.... I am still waiting 1 week later and they no longer respond to my emails.. I now see all the comments on Facebook from people saying its a con and they never received their emails. R900 down the drain!!! This is not a South African boutique as their company name suggests. So *********.