TV
Team Visas and Travel
Unclaimed Business
TV
Team Visas and Travel
Unclaimed Business
7 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
33
Recommended: Likely
Review Distribution
4.4|7 Reviews
May '25 - Apr '26
5(85.7%)
4(0%)
3(0%)
2(0%)
1(14.3%)
5(85.7%)
4(0%)
3(0%)
2(0%)
1(14.3%)
Frequently Asked Questions About Team Visas and Travel
Team Visas and Travel has a TrustIndex of 0 out of 10 on Hellopeter, based on 7 reviews in the last 12 months. Hellopeter has tracked Team Visas and Travel across 166 total reviews. How is the TrustIndex calculated? →
Recent reviews (7)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNG
Nazzy G
1 reviews | Active since Jan 2020
6 Mar 2026, 15:07
Private Signature Client – Complimentary Travel Insurance Not Honoured (Urgent – Visa Requirement)
I am a Private Signature Absa client and extremely frustrated with the lack of clarity and service regarding the complimentary travel insurance linked to my Visa card. According to Absa, Visa cardholders receive up to 90 days’ Automatic Basic Travel Insurance for international trips when purchasing return travel tickets with their qualifying card. However, when I contacted the insurer, I was informed that my automatic cover only applies until 1 May. My travel dates are 27 May 2026 – 10 June 2026, which means my trip is effectively not covered despite the advertised benefit. I also contacted Chubb Travel earlier today (around 11h00) and was told someone would call me back as all consultants were busy. Several hours later I have still received no call or email. This matter is urgent as I am travelling to Japan and require my travel insurance documentation in order to proceed with my visa application. Waiting until April is not an option as I need the correct cover in place before submitting my visa documents. As a Private Signature client, this situation is extremely disappointing and not the level of service one expects. I would appreciate urgent clarification on: • Why the complimentary cover is not valid for my travel dates • Whether the cover can be activated or extended to include my full trip • What Absa will do to resolve this matter urgently If this matter cannot be resolved quickly, I will unfortunately have to reconsider whether remaining with Absa as a Private Signature client is the right decision. I look forward to a prompt resolution.
Helpful (0)
|Replies (0)NG
Nazzy G
1 reviews | Active since Jan 2020
6 Mar 2026, 15:07
Private Signature Client – Complimentary Travel Insurance Not Honoured (Urgent – Visa Requirement)
I am a Private Signature Absa client and extremely frustrated with the lack of clarity and service regarding the complimentary travel insurance linked to my Visa card. According to Absa, Visa cardholders receive up to 90 days’ Automatic Basic Travel Insurance for international trips when purchasing return travel tickets with their qualifying card. However, when I contacted the insurer, I was informed that my automatic cover only applies until 1 May. My travel dates are 27 May 2026 – 10 June 2026, which means my trip is effectively not covered despite the advertised benefit. I also contacted Chubb Travel earlier today (around 11h00) and was told someone would call me back as all consultants were busy. Several hours later I have still received no call or email. This matter is urgent as I am travelling to Japan and require my travel insurance documentation in order to proceed with my visa application. Waiting until April is not an option as I need the correct cover in place before submitting my visa documents. As a Private Signature client, this situation is extremely disappointing and not the level of service one expects. I would appreciate urgent clarification on: • Why the complimentary cover is not valid for my travel dates • Whether the cover can be activated or extended to include my full trip • What Absa will do to resolve this matter urgently If this matter cannot be resolved quickly, I will unfortunately have to reconsider whether remaining with Absa as a Private Signature client is the right decision. I look forward to a prompt resolution.
0
Replies (0)A
Adam
1 reviews | Active since Jan 2020
11 Sept 2025, 07:44
Linda Maley
Great experience recieved from Linda Maley. She assisted me with PCC and Apostile and recieved the documents Within 2 weeks of applying. I would really recommend her to anyone. Constant feedback and extremely helpful will definitely make use of your services again.Thanks Linda
Helpful (0)
|Replies (0)A
Adam
1 reviews | Active since Jan 2020
11 Sept 2025, 07:44
Linda Maley
Great experience recieved from Linda Maley. She assisted me with PCC and Apostile and recieved the documents Within 2 weeks of applying. I would really recommend her to anyone. Constant feedback and extremely helpful will definitely make use of your services again.Thanks Linda
0
Replies (0)LP
Leana P
1 reviews | Active since Jan 2020
1 Sept 2025, 06:58
Hassle free
Fantastic friendly service. I was skeptical at first but Karen really made me feel less stressed. She kept me up to date with the process and I got everything without any issues. I definitely recommend them. Thank you so much!!!
Helpful (0)
|Replies (0)LP
Leana P
1 reviews | Active since Jan 2020
1 Sept 2025, 06:58
Hassle free
Fantastic friendly service. I was skeptical at first but Karen really made me feel less stressed. She kept me up to date with the process and I got everything without any issues. I definitely recommend them. Thank you so much!!!
0
Replies (0)A
JP
Jurgens P
1 reviews | Active since Jan 2020
25 Jun 2025, 16:42
Team Visa and Travel (PCC)
I just want to thank and compliment Linda and her team at Team Visa and Travel for their quick delivery with my Police Clearance certificate. Not only with the excellent quick service, but for all the updates on where in the process my application was. I will recomend their service to any one.
Helpful (0)
|Replies (0)JP
Jurgens P
1 reviews | Active since Jan 2020
25 Jun 2025, 16:42
Team Visa and Travel (PCC)
I just want to thank and compliment Linda and her team at Team Visa and Travel for their quick delivery with my Police Clearance certificate. Not only with the excellent quick service, but for all the updates on where in the process my application was. I will recomend their service to any one.
0
Replies (0)LW
Leigh W
1 reviews | Active since Jan 2020
20 Jun 2025, 14:15
Karen at Team Visas and Travel
We had been struggling for quite some time to secure an emergency passport and visa for my son, facing endless delays and dead ends. Then we met Karen Trefz, and everything changed. With incredible efficiency, calm professionalism, and genuine care, she managed to sort out what felt impossible. Her dedication and speed were nothing short of remarkable. I am deeply grateful for her help—she turned a stressful situation into one of relief and gratitude. Truly a lifesaver!
Helpful (0)
|Replies (0)LW
Leigh W
1 reviews | Active since Jan 2020
20 Jun 2025, 14:15
Karen at Team Visas and Travel
We had been struggling for quite some time to secure an emergency passport and visa for my son, facing endless delays and dead ends. Then we met Karen Trefz, and everything changed. With incredible efficiency, calm professionalism, and genuine care, she managed to sort out what felt impossible. Her dedication and speed were nothing short of remarkable. I am deeply grateful for her help—she turned a stressful situation into one of relief and gratitude. Truly a lifesaver!
0
Replies (0)KW
Kotie W
1 reviews | Active since Jan 2020
29 May 2025, 11:03
GREAT SERVICE FROM KAREN
To Karen from Team Visa and Travel words will never be able to say how grateful I am in all the assistance you gave me as well is every day follow up to see if I managed to come right. Firstly let me say they did not even do my son's Visa we did it ourself and it took like forever and then something popped up that we did not know what it meant. Karen you went out of your way to assist and explain why it happened and what would happen next. You followed up every day to see if we have come right yet and I can finally say Yes it is all done and my son will be flying out next week. I already spoke to you this morning to say thank you and just once again to say WOW what a amazing person you are that even assisted us and we did it ourself. Get ready Karen next year for sure you will be handling all my son and his friends Visa. Once again THANK YOU
Helpful (0)
|Replies (0)KW
Kotie W
1 reviews | Active since Jan 2020
29 May 2025, 11:03
GREAT SERVICE FROM KAREN
To Karen from Team Visa and Travel words will never be able to say how grateful I am in all the assistance you gave me as well is every day follow up to see if I managed to come right. Firstly let me say they did not even do my son's Visa we did it ourself and it took like forever and then something popped up that we did not know what it meant. Karen you went out of your way to assist and explain why it happened and what would happen next. You followed up every day to see if we have come right yet and I can finally say Yes it is all done and my son will be flying out next week. I already spoke to you this morning to say thank you and just once again to say WOW what a amazing person you are that even assisted us and we did it ourself. Get ready Karen next year for sure you will be handling all my son and his friends Visa. Once again THANK YOU
0
Replies (0)VW
Veronica W
1 reviews | Active since Jan 2020
14 Mar 2025, 20:18
Amazing Service
I cannot thank Jeanne Fasen enough for the great service she provided me in getting my letter of retention. I received regular updates, very professional and extremely friendly. The whole process end to end took a couple of weeks as opposed to months. Thanks too for answering my questions efficiently and quickly. Highly recommend Jeanne of Team Visas and Travel.
Helpful (0)
|Replies (0)VW
Veronica W
1 reviews | Active since Jan 2020
14 Mar 2025, 20:18
Amazing Service
I cannot thank Jeanne Fasen enough for the great service she provided me in getting my letter of retention. I received regular updates, very professional and extremely friendly. The whole process end to end took a couple of weeks as opposed to months. Thanks too for answering my questions efficiently and quickly. Highly recommend Jeanne of Team Visas and Travel.
0
Replies (0)