TS
Techno Swimming Pool & Jacuzzi
Unclaimed Business
TS
Techno Swimming Pool & Jacuzzi
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Sam S
1 reviews | Active since Jan 2020
5 Dec 2017, 07:48
Unethical
I am a previous employee of this company and the owner has decided to use my contact number on his email signature to avoid complaining customers and follow on of services promised. Please note you can contact him directly on these numbers Stanley Ferriera ********** 074 or Christelle Ferriera ********** 454
Helpful (0)
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Sam S
1 reviews | Active since Jan 2020
5 Dec 2017, 07:48
Unethical
I am a previous employee of this company and the owner has decided to use my contact number on his email signature to avoid complaining customers and follow on of services promised. Please note you can contact him directly on these numbers Stanley Ferriera ********** 074 or Christelle Ferriera ********** 454
0
Replies (0)MT
Mark T
1 reviews | Active since Jan 2020
19 Apr 2016, 09:02
Techno Swimming Pool and Spa Bad Service
I purchased my first Jacuzzi in 2000, 16 years ago from Techno Swimming pool & Jacuzzi. In 2015 the Jacuzzi's inner shell cracked and I requested a replacement from Techno Swimming pool & Jacuzzi on 25 August 2015. I then had a 7 to 14 business day waiting period for production. The Jacuzzi was finally delivered and had to be returned as the Jacuzzi was not polished and fitted with all the parts, the Jacuzzi was installed on 4 November 2015. I was still not entirely happy with the final product as I was informed they do not make a Jacuzzi with the Perspex lining and the new acrylic shell had no issues and carried a 5 year warrantee.<br> <br> On 29 March 2016 I contacted Them and informed them that the spa has bubbles on the inner shell and I would like to claim against the warrantee. The response from Dwayne Scheepers the operations manager was that this happens from overheating and does not form part of the warrantee he does not explain what temperature this will occur at and does not want to entertain my warrantee claim. He supplied me with a letter and quote to claim from my insurance thus passing the risk to myself or the insurer and not taking responsibility for their product.
Helpful (0)
|Replies (0)MT
Mark T
1 reviews | Active since Jan 2020
19 Apr 2016, 09:02
Techno Swimming Pool and Spa Bad Service
I purchased my first Jacuzzi in 2000, 16 years ago from Techno Swimming pool & Jacuzzi. In 2015 the Jacuzzi's inner shell cracked and I requested a replacement from Techno Swimming pool & Jacuzzi on 25 August 2015. I then had a 7 to 14 business day waiting period for production. The Jacuzzi was finally delivered and had to be returned as the Jacuzzi was not polished and fitted with all the parts, the Jacuzzi was installed on 4 November 2015. I was still not entirely happy with the final product as I was informed they do not make a Jacuzzi with the Perspex lining and the new acrylic shell had no issues and carried a 5 year warrantee.<br> <br> On 29 March 2016 I contacted Them and informed them that the spa has bubbles on the inner shell and I would like to claim against the warrantee. The response from Dwayne Scheepers the operations manager was that this happens from overheating and does not form part of the warrantee he does not explain what temperature this will occur at and does not want to entertain my warrantee claim. He supplied me with a letter and quote to claim from my insurance thus passing the risk to myself or the insurer and not taking responsibility for their product.
0
Replies (0)