T
telecom1023
Unclaimed Business
T
telecom1023
Unclaimed Business
13 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, telecom1023 receives overwhelmingly negative feedback centered on allegations of deceptive business practices. Customers consistently report being contacted under the pretense of a free telephone directory update, only to later receive invoices of R14,400 for undisclosed advertising services. Reviewers frequently mention a representative named Tracy using aggressive and misleading tactics. Multiple customers describe fine print hidden charges, lack of recorded calls, and subsequent harassment by debt collectors. Staff are described as rude, dismissive, and unwilling to resolve disputes.
Performance(last 12 months):
TrustIndex
0
Ranking
#36
in Internet & Telecoms
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|13 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About telecom1023
Based on recent customer reviews, telecom1023 receives overwhelmingly negative feedback centered on allegations of deceptive business practices. Customers consistently report being contacted under the pretense of a free telephone directory update, only to later receive invoices of R14,400 for undisclosed advertising services. Reviewers frequently mention a representative named Tracy using aggressive and misleading tactics. Multiple customers describe fine print hidden charges, lack of recorded calls, and subsequent harassment by debt collectors. Staff are described as rude, dismissive, and unwilling to resolve disputes.
telecom1023 has a TrustIndex of 0 out of 10 on Hellopeter, based on 13 reviews in the last 12 months. Hellopeter has tracked telecom1023 across 58 total reviews. How is the TrustIndex calculated? →
Recent reviews (13)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDB
Deon B
1 reviews | Active since Jan 2020
8 Mar 2026, 18:12
New name and becoming *****sters now
Tracy from 1023 Telecom is now copying and pasting from old forms into a new name Local services directory and uses a collection firm called Debt recovery SA. Seems they are now not only ****mers bit also *****sters. Just wish some law agency would get these people arrested.
Helpful (0)
|Replies (0)DB
Deon B
1 reviews | Active since Jan 2020
8 Mar 2026, 18:12
New name and becoming *****sters now
Tracy from 1023 Telecom is now copying and pasting from old forms into a new name Local services directory and uses a collection firm called Debt recovery SA. Seems they are now not only ****mers bit also *****sters. Just wish some law agency would get these people arrested.
0
Replies (0)BD
Bongani D
1 reviews | Active since Jan 2020
18 Feb 2026, 08:46
Misleading Adverti*****t and Invoice of R14,400
We would like to formally raise a complaint regarding a misleading adverti*****t conducted under the name of Telkom. A company approached us claiming they were updating our business details on behalf of Telkom for advertising purposes. However, this information has proven to be incorrect and misleading. No clear billing structure or costs were disclosed at the beginning. After the supposed “update,” we were issued with an invoice of R14,400 for services that were neither properly explained nor proven to have been delivered. We have not received any evidence showing where or how our business was advertised. We consider this to be misrepresentation and we will not be making payment for services that were falsely presented under the Telkom name. We request that this matter be investigated urgently.
Helpful (0)
|Replies (0)BD
Bongani D
1 reviews | Active since Jan 2020
18 Feb 2026, 08:46
Misleading Adverti*****t and Invoice of R14,400
We would like to formally raise a complaint regarding a misleading adverti*****t conducted under the name of Telkom. A company approached us claiming they were updating our business details on behalf of Telkom for advertising purposes. However, this information has proven to be incorrect and misleading. No clear billing structure or costs were disclosed at the beginning. After the supposed “update,” we were issued with an invoice of R14,400 for services that were neither properly explained nor proven to have been delivered. We have not received any evidence showing where or how our business was advertised. We consider this to be misrepresentation and we will not be making payment for services that were falsely presented under the Telkom name. We request that this matter be investigated urgently.
0
Replies (0)AJvV
Adre Jansen van Vuuren
1 reviews | Active since Jan 2020
6 Nov 2025, 15:51
TELECOM 1023, ****MERS WARNING!!!!
WARNING!!! White pages *****. Starting as a "FREE" TELEKOM" service, but in their really fine print, bind you apparently in contract for a useless service which they also not really have to do according to their fine print. Very aggressive, Got NCM legal in coho, Sherriff Office in cohoots or **** agents that will blacklist you. Where is justice or Telekom to protect their name. Where do these snakes reside in WC?? please let me know!! R28 000 reasons to be de moer in.
Helpful (0)
|Replies (0)AJvV
Adre Jansen van Vuuren
1 reviews | Active since Jan 2020
6 Nov 2025, 15:51
TELECOM 1023, ****MERS WARNING!!!!
WARNING!!! White pages *****. Starting as a "FREE" TELEKOM" service, but in their really fine print, bind you apparently in contract for a useless service which they also not really have to do according to their fine print. Very aggressive, Got NCM legal in coho, Sherriff Office in cohoots or **** agents that will blacklist you. Where is justice or Telekom to protect their name. Where do these snakes reside in WC?? please let me know!! R28 000 reasons to be de moer in.
0
Replies (0)AS
LG
Leeanne G
1 reviews | Active since Jan 2020
16 Sept 2025, 05:43
Deceptive, Aggressive & Unprofessional – Avoid TELECOM 1023!
I strongly advise others to steer clear of TELECOM 1023. Their tactics are dishonest, and their customer service is non-existent . I am extremely disappointed with the ********* and misleading practices of TELECOM 1023. A representative named Tracy repeatedly called our business under the false pretence of simply “updating our telephone details.” She insisted it was a FREE service and never once mentioned anything about advertising, payment. Even after I mentioned numerous times that if there is a cost I am not interested. Eventually I filled in the form and sent it to her, the very next day I receive an invoice. I immediately reply saying to credit the invoice as I purposely noted free service. The rude staff and millions of phone calls didn't stop. When I tried to resolve the issue, the so-called “managers” were completely useless — unhelpful, dismissive, and unwilling to take any accountability. To make matters worse, the tone used by their staff, was aggressive and bullying. The form we were asked to sign had fine print so small it’s practically unreadable, and it was never explained that this was for a paid advertising listing. Now, we’re being harassed by debt collectors for something we never knowingly agreed to. This is a ****-like operation that preys on businesses through deception and ************. I strongly urge others to stay far away from TELECOM 1023. Their practices are *********, their staff are aggressive, and their customer service is non-existent. If there was a worse rating than 1 Star they would get that.
Helpful (0)
|Replies (0)LG
Leeanne G
1 reviews | Active since Jan 2020
16 Sept 2025, 05:43
Deceptive, Aggressive & Unprofessional – Avoid TELECOM 1023!
I strongly advise others to steer clear of TELECOM 1023. Their tactics are dishonest, and their customer service is non-existent . I am extremely disappointed with the ********* and misleading practices of TELECOM 1023. A representative named Tracy repeatedly called our business under the false pretence of simply “updating our telephone details.” She insisted it was a FREE service and never once mentioned anything about advertising, payment. Even after I mentioned numerous times that if there is a cost I am not interested. Eventually I filled in the form and sent it to her, the very next day I receive an invoice. I immediately reply saying to credit the invoice as I purposely noted free service. The rude staff and millions of phone calls didn't stop. When I tried to resolve the issue, the so-called “managers” were completely useless — unhelpful, dismissive, and unwilling to take any accountability. To make matters worse, the tone used by their staff, was aggressive and bullying. The form we were asked to sign had fine print so small it’s practically unreadable, and it was never explained that this was for a paid advertising listing. Now, we’re being harassed by debt collectors for something we never knowingly agreed to. This is a ****-like operation that preys on businesses through deception and ************. I strongly urge others to stay far away from TELECOM 1023. Their practices are *********, their staff are aggressive, and their customer service is non-existent. If there was a worse rating than 1 Star they would get that.
0
Replies (0)TS
Tasneem S
1 reviews | Active since Jan 2020
26 Aug 2025, 12:57
**** ALERT FROM TELECOM 1023
I would like to share an untruthful experience about TELECOM 1023.A lady by the name of Tracey had been calling non stop at our business under false intentions.She told us that we need to sign a form to UPDATE our telephone numbers.Not explaining anything about any advertising in there directory books nor have we received any contract of payment terms of the advertising nothing.We now receive a call from debt collectors saying we've been handed over yet we have no invoice contract anything about the advertising. She only clearly mentioned updating details and the form says FREE service.They dont have calls recorded.No where in our conversations that she ever mentions anything off payment.
Helpful (0)
|Replies (0)TS
Tasneem S
1 reviews | Active since Jan 2020
26 Aug 2025, 12:57
**** ALERT FROM TELECOM 1023
I would like to share an untruthful experience about TELECOM 1023.A lady by the name of Tracey had been calling non stop at our business under false intentions.She told us that we need to sign a form to UPDATE our telephone numbers.Not explaining anything about any advertising in there directory books nor have we received any contract of payment terms of the advertising nothing.We now receive a call from debt collectors saying we've been handed over yet we have no invoice contract anything about the advertising. She only clearly mentioned updating details and the form says FREE service.They dont have calls recorded.No where in our conversations that she ever mentions anything off payment.
0
Replies (0)KP
Kishmeta P
1 reviews | Active since Jan 2020
7 Aug 2025, 13:00
Telecom service is terrible
Telecom I would not recommend to anyone The service is terrible. 3 January 2024 took a contract on Hawaii nova 11i. However debit order was to go off February 2024 As the contract stipulated payment will only go off the following month. But I was unaware of and my debit went of end of January 2024. Which came unpaid. My phn was cut of for 2 weeks and I was told to pay a penalty and the installment plus interest which costed me R2200. Till today No1 has contacted me to update on my progress on the complain made with telecom Can someone help... Regards kishmeta pillay. 0672665609
Helpful (0)
|Replies (0)KP
Kishmeta P
1 reviews | Active since Jan 2020
7 Aug 2025, 13:00
Telecom service is terrible
Telecom I would not recommend to anyone The service is terrible. 3 January 2024 took a contract on Hawaii nova 11i. However debit order was to go off February 2024 As the contract stipulated payment will only go off the following month. But I was unaware of and my debit went of end of January 2024. Which came unpaid. My phn was cut of for 2 weeks and I was told to pay a penalty and the installment plus interest which costed me R2200. Till today No1 has contacted me to update on my progress on the complain made with telecom Can someone help... Regards kishmeta pillay. 0672665609
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Replies (0)TM
Thato M
1 reviews | Active since Jan 2020
24 Jul 2025, 10:29
****MERS
Lungisa calling companies for telephone update posing to be from Telkom. Using false information to **** people out of their money is crazy business. There is a lady called Tracy, Ntombifuthi Cynthia Mthethwa with aggressive tones to try to bully you into paying whatever that was unknown. Another guy now in the mix says is Mthethwa on the phone but will not give you his first name. You guys don't get tired
Helpful (0)
|Replies (0)TM
Thato M
1 reviews | Active since Jan 2020
24 Jul 2025, 10:29
****MERS
Lungisa calling companies for telephone update posing to be from Telkom. Using false information to **** people out of their money is crazy business. There is a lady called Tracy, Ntombifuthi Cynthia Mthethwa with aggressive tones to try to bully you into paying whatever that was unknown. Another guy now in the mix says is Mthethwa on the phone but will not give you his first name. You guys don't get tired
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Replies (0)