Is Teleproconsultants a ****?

Ive paid almost 7 thousands on the 20th of February, for debt review flag removal to Teleproconsultants and till date ive received no response or update, calls are not answered, chat robots confirmed my number but still no 1 called.....im not happy @ all 😡😤😤🤬 was I ****med?

My Application number was 63479887