TC
Thabizolo Cash loans
Claimed Business
TC
Thabizolo Cash loans
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Financial Services
#69NPS Score
0Unlikely
Ranking
#69
in Financial Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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ET
Eugene T
1 reviews | Active since Jan 2020
22 Sept 2023, 12:56
Thabizolo Cashloans (Trading as Incredible Cashloan) is a ****
16 August 2023 The Manager National Credit Regulator 127 15th Road Randjespark Midrand 1685 Dear Sir/Madam, COMPLAINT AGAINST THABIZOLO CASH LOANS CC (TRADING AS INCREDIBLE CASHLOAN) WITH REGISTRATION NUMBER: NCRCP10114 FOR FAILURE TO DISBURSE LOAN AND CHARGING UPFRONT FEES I am writing to lodge a complaint against Thabizolo Cash Loans Cc (Trading As “Incredible Cashloan”), for unfair and potentially ******** lending practices. On 11 September 2023, I entered into a loan agreement with Incredible Cashloan for R45,000. As part of this agreement, I paid the following upfront fees: ▪ Lawyer’s fees: R2,850 on 9 September 2023; and ▪ Loan insurance fees: R3,599. I begrudgingly paid the total fees of R6,449 to Incredible Cashloan’s attorney, Mr. MG Bharath on 9 and 11 September 2023, respectfully. Despite paying these fees and signing the loan agreement, Incredible Cashloan has failed to disburse the R45,000 loan amount to me. On 12 September 2023, I received the following email from Rejoice Johannes at Incredible Cashloan: “MGPFD/09/12/2023: Attn: EP TERBLANCHE the transfer order of ZAR48599.00 from HSBC to Capitec Account:1721920100 is still Pending due to Non Endor*****t payment of Marginal Fluctuation charges, you are required to Pay Endor*****t Refundable fee of R7450 to avoid much delay. Contact via whatsapp on 0832045024 immediately for Payment Details.” I have made multiple requests to Incredible Cashloan to either disburse the loan or refund the fees paid, but these requests have been ignored and I sent Sandra William, the loan consultant, a Whatsapp on 19 September 2023 cancelling the loan, 5 business days after receiving the demand for payment of the R7,450 as required by the National Credit Act, no. 34 of 2005 (“the NCA”). The fee of R7,450 was never mentioned in either the Loan Approval letter or the written agreement. 2 I believe that Incredible Cashloan is in violation of the NCA for the following reasons: ▪ Failure to disburse the principal loan amount as contracted. This is a violation of Section 90(2)(b). ▪ Charging upfront fees for a loan that was never disbursed. This may constitute reckless lending under Sections 80 and 81. ▪ Failure to respond to my requests for the loan or refund. This violates my right to fair treatment under Section 82(1). I request that the NCR urgently investigate Incredible Cashloan for these ******** lending practices. In addition to the return of my fees paid, I believe Incredible Cashloan should face appropriate penalties and sanctions for reckless lending and unfair treatment of consumers. Please find attached the following documents as evidence to support my complaint: ▪ Copy of Loan Approval Letter dated 6 September 2023 as Annexure A; ▪ Personal Loan Contract dated 11 September 2023 as Annexure B; ▪ Receipts for fees paid to Incredible Cashloan as Annexure C; and ▪ Whatsapp correspondence requesting loan disbursal or refund as Annexure D. I look forward to your acknowledgement of this complaint and proposed action. Please let me know if you require any additional information from me. I am happy to cooperate fully with the NCR’s investigation into Incredible Cashloan. Yours faithfully,
Helpful (0)
|Replies (0)ET
Eugene T
1 reviews | Active since Jan 2020
22 Sept 2023, 12:56
Thabizolo Cashloans (Trading as Incredible Cashloan) is a ****
16 August 2023 The Manager National Credit Regulator 127 15th Road Randjespark Midrand 1685 Dear Sir/Madam, COMPLAINT AGAINST THABIZOLO CASH LOANS CC (TRADING AS INCREDIBLE CASHLOAN) WITH REGISTRATION NUMBER: NCRCP10114 FOR FAILURE TO DISBURSE LOAN AND CHARGING UPFRONT FEES I am writing to lodge a complaint against Thabizolo Cash Loans Cc (Trading As “Incredible Cashloan”), for unfair and potentially ******** lending practices. On 11 September 2023, I entered into a loan agreement with Incredible Cashloan for R45,000. As part of this agreement, I paid the following upfront fees: ▪ Lawyer’s fees: R2,850 on 9 September 2023; and ▪ Loan insurance fees: R3,599. I begrudgingly paid the total fees of R6,449 to Incredible Cashloan’s attorney, Mr. MG Bharath on 9 and 11 September 2023, respectfully. Despite paying these fees and signing the loan agreement, Incredible Cashloan has failed to disburse the R45,000 loan amount to me. On 12 September 2023, I received the following email from Rejoice Johannes at Incredible Cashloan: “MGPFD/09/12/2023: Attn: EP TERBLANCHE the transfer order of ZAR48599.00 from HSBC to Capitec Account:1721920100 is still Pending due to Non Endor*****t payment of Marginal Fluctuation charges, you are required to Pay Endor*****t Refundable fee of R7450 to avoid much delay. Contact via whatsapp on 0832045024 immediately for Payment Details.” I have made multiple requests to Incredible Cashloan to either disburse the loan or refund the fees paid, but these requests have been ignored and I sent Sandra William, the loan consultant, a Whatsapp on 19 September 2023 cancelling the loan, 5 business days after receiving the demand for payment of the R7,450 as required by the National Credit Act, no. 34 of 2005 (“the NCA”). The fee of R7,450 was never mentioned in either the Loan Approval letter or the written agreement. 2 I believe that Incredible Cashloan is in violation of the NCA for the following reasons: ▪ Failure to disburse the principal loan amount as contracted. This is a violation of Section 90(2)(b). ▪ Charging upfront fees for a loan that was never disbursed. This may constitute reckless lending under Sections 80 and 81. ▪ Failure to respond to my requests for the loan or refund. This violates my right to fair treatment under Section 82(1). I request that the NCR urgently investigate Incredible Cashloan for these ******** lending practices. In addition to the return of my fees paid, I believe Incredible Cashloan should face appropriate penalties and sanctions for reckless lending and unfair treatment of consumers. Please find attached the following documents as evidence to support my complaint: ▪ Copy of Loan Approval Letter dated 6 September 2023 as Annexure A; ▪ Personal Loan Contract dated 11 September 2023 as Annexure B; ▪ Receipts for fees paid to Incredible Cashloan as Annexure C; and ▪ Whatsapp correspondence requesting loan disbursal or refund as Annexure D. I look forward to your acknowledgement of this complaint and proposed action. Please let me know if you require any additional information from me. I am happy to cooperate fully with the NCR’s investigation into Incredible Cashloan. Yours faithfully,
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JW
Jacquie W
1 reviews | Active since Jan 2020
3 Jun 2021, 11:51
Scammers. Do not send money
Scammers!!! Do not deal with them. They scammed me out of R1460 this week. They take your money. Then send a fake POP then lie to you about you not qualifying for the loan. Then you get promised a refund which never happens. I reported them to Absa who froze their account an now I am laying a charge of fraud. Do NOT send them money. They will lie to you and you will not get it back. That scammed name is NHLAPO JABULANI Their numbers are 0678209480 and (063) 932-1833
Helpful (0)
|Replies (0)JW
Jacquie W
1 reviews | Active since Jan 2020
3 Jun 2021, 11:51
Scammers. Do not send money
Scammers!!! Do not deal with them. They scammed me out of R1460 this week. They take your money. Then send a fake POP then lie to you about you not qualifying for the loan. Then you get promised a refund which never happens. I reported them to Absa who froze their account an now I am laying a charge of fraud. Do NOT send them money. They will lie to you and you will not get it back. That scammed name is NHLAPO JABULANI Their numbers are 0678209480 and (063) 932-1833
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