TA
The Atrium
Unclaimed Business
TA
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePO
Peekay O
1 reviews | Active since Jan 2020
6 Dec 2022, 02:14
Bad Service
I use parking managed by karabo parking at the atrium overport mall. My car was badly damaged in the staff parking and they are refusing to give me video footage of cars for that day. No one from their head office has responded to my email or even acknowledged it. The team located at the mall has not bothered to come back to me with this info. We are paying for a service where one cannot be assisted at all
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Peekay O
1 reviews | Active since Jan 2020
6 Dec 2022, 02:14
Bad Service
I use parking managed by karabo parking at the atrium overport mall. My car was badly damaged in the staff parking and they are refusing to give me video footage of cars for that day. No one from their head office has responded to my email or even acknowledged it. The team located at the mall has not bothered to come back to me with this info. We are paying for a service where one cannot be assisted at all
0
Replies (0)CR
CANDICE R
1 reviews | Active since Jan 2020
16 Mar 2021, 14:23
THE ATRIUM- CRIMINAL ZONE AND YOUR VEHICLE WILL BE STOLEN
I went shopping over the weekend and had parked my vehicle at the back entrance on Juniper Road. There was people and car guards everywhere and it was broad daylight. The reason why I decided not to park inside was because when I went to this Centre previously, I was almost robbed on the 3rd level at the Capitec atm so thought it would be better to park outside where there is a lot of people. I was not even in the mall for 35 minutes and when I got out, where I had parked my car, was empty. I thought I was dreaming but they had stolen my car in a space of that time. I was finished and devastated and had to call the police. The thing is the guys are operating from the inside and waiting in the Centre. The car guards and beggar's are all part of this syndicate. The security at the center and car guards are totally useless and just expect you to tip them. I then called The Atrium to speak to management and they were unavailable and I left my details and explained to the lady who answered the call what had happened. She said management would return my call and it went 3 hours later so I called back and they were still unavailable. The whole Centre, including the management and customer service is pathetic. I am still today waiting for a call from management to assist me with footage but no one seems to care less. I have been living in this area and going to this Centre for almost 30 years and I am disappointed wit everything and will never go there or shop there ever again. People and also store owners, you need to go somewhere else to shop and to trade as your lives are likely in danger and the security, management or anyone will not assist you. It's now a criminal zone and they allow thugs to come in and they don't even care or are alert of the amount of criminals in this Centre. Please be careful and you might as well shop, gym and go to the banks at a more secure Centre.
Helpful (0)
|Replies (0)CR
CANDICE R
1 reviews | Active since Jan 2020
16 Mar 2021, 14:23
THE ATRIUM- CRIMINAL ZONE AND YOUR VEHICLE WILL BE STOLEN
I went shopping over the weekend and had parked my vehicle at the back entrance on Juniper Road. There was people and car guards everywhere and it was broad daylight. The reason why I decided not to park inside was because when I went to this Centre previously, I was almost robbed on the 3rd level at the Capitec atm so thought it would be better to park outside where there is a lot of people. I was not even in the mall for 35 minutes and when I got out, where I had parked my car, was empty. I thought I was dreaming but they had stolen my car in a space of that time. I was finished and devastated and had to call the police. The thing is the guys are operating from the inside and waiting in the Centre. The car guards and beggar's are all part of this syndicate. The security at the center and car guards are totally useless and just expect you to tip them. I then called The Atrium to speak to management and they were unavailable and I left my details and explained to the lady who answered the call what had happened. She said management would return my call and it went 3 hours later so I called back and they were still unavailable. The whole Centre, including the management and customer service is pathetic. I am still today waiting for a call from management to assist me with footage but no one seems to care less. I have been living in this area and going to this Centre for almost 30 years and I am disappointed wit everything and will never go there or shop there ever again. People and also store owners, you need to go somewhere else to shop and to trade as your lives are likely in danger and the security, management or anyone will not assist you. It's now a criminal zone and they allow thugs to come in and they don't even care or are alert of the amount of criminals in this Centre. Please be careful and you might as well shop, gym and go to the banks at a more secure Centre.
0
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Anonymous
1 reviews | Active since Jan 2020
9 Nov 2020, 13:09
Allow people to smoke at your entrances.
Why do you allow people to smoke at your entrances and exits. I have complained about this for years. Babies, children and old people have to walk through their. I complained to one of your gaurds from Point Blank(I have his photo if you like) security about it. He said I must not teach him his job. You are competing with surrounding malls with similar stores for footfall. Allowing people to smoke at entrances is a contravention of the tobbacco relations act not to mention unproffessional. We should not have to complain about something like this in 2020.
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Anonymous
1 reviews | Active since Jan 2020
9 Nov 2020, 13:09
Allow people to smoke at your entrances.
Why do you allow people to smoke at your entrances and exits. I have complained about this for years. Babies, children and old people have to walk through their. I complained to one of your gaurds from Point Blank(I have his photo if you like) security about it. He said I must not teach him his job. You are competing with surrounding malls with similar stores for footfall. Allowing people to smoke at entrances is a contravention of the tobbacco relations act not to mention unproffessional. We should not have to complain about something like this in 2020.
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Larry B
1 reviews | Active since Jan 2020
27 Oct 2020, 09:01
Modern shopping centre for Eshowe
The old Eshowe Mall has been converted into an impressive modern shopping cntre and rebranded The Atrium, Eshowe. New tenants have moved in despite the Lockdown and this is a testimony of their confidence in the new development. A much larger Clicks, revamped Eshowe Mall Pharmacy and Pick n Pay are all welcome improvements. Pedro's Chicken is on of the new tenets.
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Larry B
1 reviews | Active since Jan 2020
27 Oct 2020, 09:01
Modern shopping centre for Eshowe
The old Eshowe Mall has been converted into an impressive modern shopping cntre and rebranded The Atrium, Eshowe. New tenants have moved in despite the Lockdown and this is a testimony of their confidence in the new development. A much larger Clicks, revamped Eshowe Mall Pharmacy and Pick n Pay are all welcome improvements. Pedro's Chicken is on of the new tenets.
0
Replies (0)NK
Nazrene K
1 reviews | Active since Jan 2020
4 Jan 2017, 09:42
Stealing from Customers!
<p>I was short changed when I payed for parking at the Atrium in Durban, Overport/Berea. They are unashamed in stealing from customers. Worse still there was no security guard around meaning one was paying for parking but getting no service. I tried to email them but their email keeps bouncing back undeliverable!</p>
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Nazrene K
1 reviews | Active since Jan 2020
4 Jan 2017, 09:42
Stealing from Customers!
<p>I was short changed when I payed for parking at the Atrium in Durban, Overport/Berea. They are unashamed in stealing from customers. Worse still there was no security guard around meaning one was paying for parking but getting no service. I tried to email them but their email keeps bouncing back undeliverable!</p>
0
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