Disingenuous character!!

I called the rude lady and she slammed the phone on my ear after me asking why the rep did not call me as promised. She told me that, maybe he is busy. WOW!!! What world are they living in. Then she decides to apologize after covering up for her colleagues. Just imagine if I went ahead and given the contract for a carport and I had to complain about something, I would definitely be treated worse!!! Be aware of companies like this, they talk nicely first and as soon as a client calls them out on bad service they turn monstrous.