Bought takkies for my son

I bought a pair of takkies on the first week of October by The foot shop for my son until today I'm still waiting for my delivery. I have send numerous messages most of the time you can c them online but no response. I would really not advice anyone to shop at this store they a perthetic service delivery. Don't think because they say 24 hour shop that means nothing that watsapp line is no good