TK
The Kid Zone
Claimed Business
TK
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSR
She R
1 reviews | Active since Jan 2020
13 Dec 2023, 05:23
Poor service
Such poor service!!!!!!! I placed an order on the 28th of NOVEMBER ALREADY. Was notified that nothing i ordered was in stock and will have to receive a refund. Its now 16 days later!!! No toys or refund!!!!!!!! No any reply on emails for 7 days now!!!!!
Helpful (0)
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She R
1 reviews | Active since Jan 2020
13 Dec 2023, 05:23
Poor service
Such poor service!!!!!!! I placed an order on the 28th of NOVEMBER ALREADY. Was notified that nothing i ordered was in stock and will have to receive a refund. Its now 16 days later!!! No toys or refund!!!!!!!! No any reply on emails for 7 days now!!!!!
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Replies (0)MM
Marius M
1 reviews | Active since Jan 2020
21 Dec 2022, 09:25
Incorrect product delivered
Order a pump from IntexSA and for some reason it went to the kidzone for delivery? When the pump arrived they delivered the incorrect pump (smaller tan ordered). They are not responding to emails or phone calls?
Helpful (0)
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Marius M
1 reviews | Active since Jan 2020
21 Dec 2022, 09:25
Incorrect product delivered
Order a pump from IntexSA and for some reason it went to the kidzone for delivery? When the pump arrived they delivered the incorrect pump (smaller tan ordered). They are not responding to emails or phone calls?
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Replies (0)NvdW
Nadia van der Westhuizen
1 reviews | Active since Jan 2020
27 Nov 2022, 13:48
Great toy shop
Excellent service and good prices
Helpful (0)
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Nadia van der Westhuizen
1 reviews | Active since Jan 2020
27 Nov 2022, 13:48
Great toy shop
Excellent service and good prices
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Replies (0)DD
Demilee D
1 reviews | Active since Jan 2020
22 Oct 2022, 20:51
Disgusting, incompetent
Whilst online shopping i came across some free items, i purchased them, paid delivery and thought how lovely to donate these small toys to charity as they obviously being written off or something. Days, weeks follow.. No delivery or word from company.. Eventually after i reach out to them im told it was a glitch and they wont even give me 1 item. On top of that i haven't even recieved my refund foe for the money I did pay.. Just short abrupt replies.. Not even a proper apology or my own money
Helpful (0)
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Demilee D
1 reviews | Active since Jan 2020
22 Oct 2022, 20:51
Disgusting, incompetent
Whilst online shopping i came across some free items, i purchased them, paid delivery and thought how lovely to donate these small toys to charity as they obviously being written off or something. Days, weeks follow.. No delivery or word from company.. Eventually after i reach out to them im told it was a glitch and they wont even give me 1 item. On top of that i haven't even recieved my refund foe for the money I did pay.. Just short abrupt replies.. Not even a proper apology or my own money
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Replies (0)AB
Anton B
1 reviews | Active since Jan 2020
13 Jan 2022, 07:15
Consistent Excellence in Business
Such a pleasure dealing with a company that is prompt and efficient. But mostly what impresses are that they consistently maintain a high standard of service. Well Done!! May you prosper and be profitable for years to come. Really appreciated!
Helpful (0)
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Anton B
1 reviews | Active since Jan 2020
13 Jan 2022, 07:15
Consistent Excellence in Business
Such a pleasure dealing with a company that is prompt and efficient. But mostly what impresses are that they consistently maintain a high standard of service. Well Done!! May you prosper and be profitable for years to come. Really appreciated!
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Replies (0)LO
Lorna O
1 reviews | Active since Jan 2020
17 Dec 2021, 06:31
Fantastic Service
So far my experience with The Kid Zone has been fantastic. Their prices are reasonable, their delivery fees are reasonable, the items usually arrive within 5 days (I ordered on Monday and they delivered on Wednesday this week). You can track your parcel every step of the way and they send you messages telling you where it is in the delivery sequence. Really great experience using this company. Thank you.
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Lorna O
1 reviews | Active since Jan 2020
17 Dec 2021, 06:31
Fantastic Service
So far my experience with The Kid Zone has been fantastic. Their prices are reasonable, their delivery fees are reasonable, the items usually arrive within 5 days (I ordered on Monday and they delivered on Wednesday this week). You can track your parcel every step of the way and they send you messages telling you where it is in the delivery sequence. Really great experience using this company. Thank you.
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Replies (0)DN
Danny N
1 reviews | Active since Jan 2020
23 Oct 2021, 13:06
Scam company?
Our pool pump we bought from them is faulty. They gave us their commitment many months ago that they would replace it as soon as they received stock. We have been trying to get hold of them for weeks by email and FB and nobody has had the courteousy of replying. Watch out for this company.
Helpful (0)
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Danny N
1 reviews | Active since Jan 2020
23 Oct 2021, 13:06
Scam company?
Our pool pump we bought from them is faulty. They gave us their commitment many months ago that they would replace it as soon as they received stock. We have been trying to get hold of them for weeks by email and FB and nobody has had the courteousy of replying. Watch out for this company.
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Replies (0)sN
shoneez N
1 reviews | Active since Jan 2020
17 Aug 2021, 08:16
Most Pleasant Online Shopping at The Kid Zone!
I have had a few good experiences with The Kid Zone... I have never been disappointed with the experience from signing in, to the delivery of my quality items purchased for my son. His 5th birthday last year (2nd Sept) was the most memorable with the surprise box I ordered... I would've loved to surprise him again this year with a surprise box from The Kid Zone, unfortunately unexpected expenses does not allow. BIG thumbs up to The Kid Zone for unforgettable online shopping experiences that put smiles on my kids faces, happiness and joy in their hearts!
Helpful (0)
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shoneez N
1 reviews | Active since Jan 2020
17 Aug 2021, 08:16
Most Pleasant Online Shopping at The Kid Zone!
I have had a few good experiences with The Kid Zone... I have never been disappointed with the experience from signing in, to the delivery of my quality items purchased for my son. His 5th birthday last year (2nd Sept) was the most memorable with the surprise box I ordered... I would've loved to surprise him again this year with a surprise box from The Kid Zone, unfortunately unexpected expenses does not allow. BIG thumbs up to The Kid Zone for unforgettable online shopping experiences that put smiles on my kids faces, happiness and joy in their hearts!
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Replies (0)