

The Maslow Hotel
NPS Score
-100
Recommended: Unlikely
Sep '25 - Aug '26
Hellopeter has tracked The Maslow Hotel across 35 reviews. The Maslow Hotel hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used The Maslow Hotel? Write a review to help others decide.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jul 2020
Got it — here’s a clear, firm note you can send to them: Dear Management, I am writing to express my concern regarding the pricing displayed for The Maslow Hotel Times Square. The advertised entry-level room rate of approximately R2980 appears reasonable at first glance. However, when adjusting the booking to reflect two guests, the total cost increases significantly—effectively doubling the price. This pricing structure is not clearly communicated upfront and creates the impression of misleading advertising. As a potential guest, I find this lack of transparency frustrating and disappointing. In comparison, nearby establishments such as The Capital Menlyn Maine offer similar quality accommodation with far more straightforward and reasonable pricing for two guests. I strongly encourage you to review how your rates are presented online to ensure clarity and fairness for customers. Transparent pricing builds trust and greatly improves the booking experience. I hope you will take this feedback seriously and make the necessary improvements.
1 reviews | Active since Jul 2020
Got it — here’s a clear, firm note you can send to them: Dear Management, I am writing to express my concern regarding the pricing displayed for The Maslow Hotel Times Square. The advertised entry-level room rate of approximately R2980 appears reasonable at first glance. However, when adjusting the booking to reflect two guests, the total cost increases significantly—effectively doubling the price. This pricing structure is not clearly communicated upfront and creates the impression of misleading advertising. As a potential guest, I find this lack of transparency frustrating and disappointing. In comparison, nearby establishments such as The Capital Menlyn Maine offer similar quality accommodation with far more straightforward and reasonable pricing for two guests. I strongly encourage you to review how your rates are presented online to ensure clarity and fairness for customers. Transparent pricing builds trust and greatly improves the booking experience. I hope you will take this feedback seriously and make the necessary improvements.
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