TN
The NMG Group
Unclaimed Business
TN
The NMG Group
Unclaimed Business
6 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#69
in Financial Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.7|6 Reviews
May '25 - Apr '26
5(25%)
4(0%)
3(0%)
2(0%)
1(75%)
5(25%)
4(0%)
3(0%)
2(0%)
1(75%)
Frequently Asked Questions About The NMG Group
The NMG Group has a TrustIndex of 0 out of 10 on Hellopeter, based on 6 reviews in the last 12 months. Hellopeter has tracked The NMG Group across 9 total reviews. How is the TrustIndex calculated? →
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMB
Mona B
1 reviews | Active since Jan 2020
3 Jun 2025, 14:10
The worst Fund Administrators around
I strongly urge anyone considering doing business with this company to do thorough research beforehand. In my experience, they will delay any necessary formalities for as long as possible if it means holding on to any benefits or payments owed. Proceed with caution.
Helpful (0)
|Replies (0)MB
Mona B
1 reviews | Active since Jan 2020
3 Jun 2025, 14:10
The worst Fund Administrators around
I strongly urge anyone considering doing business with this company to do thorough research beforehand. In my experience, they will delay any necessary formalities for as long as possible if it means holding on to any benefits or payments owed. Proceed with caution.
0
Replies (0)SM
AV
Amanda V
1 reviews | Active since Jan 2020
26 May 2025, 07:56
Terrible service
I logged my claim 31 March 2025, and they responded with a turnaround time of 4-6 weeks, and 6-8 weeks. I have had to follow up with them to get feedback on their progress of my claim. They only responded once and never again. I have followed up another 3 time via mail but have not received payment nor any response from them. We’re in week 9 now and still nothing
Helpful (0)
|Replies (0)AV
Amanda V
1 reviews | Active since Jan 2020
26 May 2025, 07:56
Terrible service
I logged my claim 31 March 2025, and they responded with a turnaround time of 4-6 weeks, and 6-8 weeks. I have had to follow up with them to get feedback on their progress of my claim. They only responded once and never again. I have followed up another 3 time via mail but have not received payment nor any response from them. We’re in week 9 now and still nothing
0
Replies (0)PN
Patricia N
1 reviews | Active since Jan 2020
6 May 2025, 19:35
Bad service- escalation department
I app**** for my 2 pot, escalation was done on the 28th of March, to date I haven't received positive feedback.
Helpful (0)
|Replies (0)PN
Patricia N
1 reviews | Active since Jan 2020
6 May 2025, 19:35
Bad service- escalation department
I app**** for my 2 pot, escalation was done on the 28th of March, to date I haven't received positive feedback.
0
Replies (0)KA
Khalil A
1 reviews | Active since Jan 2020
15 Apr 2025, 08:24
Worst company is a overated word.
My worrd. Never have I come across so rude and no good people. Rough replies to your e mails. In 20 ATTEMPTS OF OVER 20 MINUTES EACH TIME NO CONSULTED ANSWERED. My calls this firm gives you depression and elevates anxiety. Worst staff ever.
Helpful (0)
|Replies (0)KA
Khalil A
1 reviews | Active since Jan 2020
15 Apr 2025, 08:24
Worst company is a overated word.
My worrd. Never have I come across so rude and no good people. Rough replies to your e mails. In 20 ATTEMPTS OF OVER 20 MINUTES EACH TIME NO CONSULTED ANSWERED. My calls this firm gives you depression and elevates anxiety. Worst staff ever.
0
Replies (0)BM
PM
Phindile M
1 reviews | Active since Jan 2020
26 Mar 2025, 05:54
Nice service
Hi guys I want to thank one lady who help nicely her name is Miss Twala that lady knows how to serve a customer
Helpful (0)
|Replies (0)PM
Phindile M
1 reviews | Active since Jan 2020
26 Mar 2025, 05:54
Nice service
Hi guys I want to thank one lady who help nicely her name is Miss Twala that lady knows how to serve a customer
0
Replies (0)VK
Venetia K
1 reviews | Active since Jan 2020
16 Jan 2025, 11:46
No feedback. Bull**** of a call centre.
It's almost year with no feedback regarding the requested documents. The website query doesn't work. No one answers the call centre number. I have sent numerous emails to the initial consultant and the team leader but no feedback. I event sent an email to queriesrfa@nmg.co.za but still no feedback. The call back option doesn't work. Ke frustrated as I need those requested documents to submit to SARS. Been calling them since last year 2025 to date but still nothing. ********************************************************* Dear Valued Client Thank you for contacting NMG Benefits. Your email is important to us, and you will receive a response within 24 hours. Kindly take note that our operating hours are 08h00 – 17h00 Monday – Friday. Should you send your email over the weekend, the response time might be longer than the 24 hours. Kind Regards, The NMG Interactive Client Centre Team Contact number: 0861 222 588
Helpful (0)
|Replies (0)VK
Venetia K
1 reviews | Active since Jan 2020
16 Jan 2025, 11:46
No feedback. Bull**** of a call centre.
It's almost year with no feedback regarding the requested documents. The website query doesn't work. No one answers the call centre number. I have sent numerous emails to the initial consultant and the team leader but no feedback. I event sent an email to queriesrfa@nmg.co.za but still no feedback. The call back option doesn't work. Ke frustrated as I need those requested documents to submit to SARS. Been calling them since last year 2025 to date but still nothing. ********************************************************* Dear Valued Client Thank you for contacting NMG Benefits. Your email is important to us, and you will receive a response within 24 hours. Kindly take note that our operating hours are 08h00 – 17h00 Monday – Friday. Should you send your email over the weekend, the response time might be longer than the 24 hours. Kind Regards, The NMG Interactive Client Centre Team Contact number: 0861 222 588
0
Replies (0)