The Tax Team
TrustIndex
0
Ranking
#69
in Financial Services
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I would give them zero stars if I could. I changed consultants because the first one was dreary, and the second one wasn't much better. Their service and response is ********** and when things go wrong they just decide not to assist any longer. Turn, and run, as fast as you can.
1 reviews | Active since Jan 2020
I would give them zero stars if I could. I changed consultants because the first one was dreary, and the second one wasn't much better. Their service and response is ********** and when things go wrong they just decide not to assist any longer. Turn, and run, as fast as you can.
1 reviews | Active since Jan 2020
Unethical, unprofessional - stay away! STAY FAR AWAY from this company! Zero communication from tax consultant Wynand, resulting in us terminating his mandate. Only to have him proceed to submit the tax returns, with incorrect and incomplete information! NO mandate, didn't have even half the expenses and certificates required to submit, which has now caused us a large financial loss. Emails to the directors have gone unanswered and without even as much as an acknowledgement of receipt. Wynand thinks he's done us a massive favor and I quote "I think I did very well for you". YOUR MANDATE WAS TERMINATED! So unethical and unprofessional! Would not recommend this company to anybody under any circumstances!
1 reviews | Active since Jan 2020
Unethical, unprofessional - stay away! STAY FAR AWAY from this company! Zero communication from tax consultant Wynand, resulting in us terminating his mandate. Only to have him proceed to submit the tax returns, with incorrect and incomplete information! NO mandate, didn't have even half the expenses and certificates required to submit, which has now caused us a large financial loss. Emails to the directors have gone unanswered and without even as much as an acknowledgement of receipt. Wynand thinks he's done us a massive favor and I quote "I think I did very well for you". YOUR MANDATE WAS TERMINATED! So unethical and unprofessional! Would not recommend this company to anybody under any circumstances!
1 reviews | Active since Jan 2020
I submitted my returns one month short of a YEAR ago!! I am still waiting, banging my head against the wall to get this resolved. Objections and excuses every time but no reasonable details as to why, I can only assume that the issue is coming from The Tax Team side because my father did his own returns and got them the very next month, how can a professional company take over a year and they do this for a living, my Dad did it for the first time in his life and was more successful. I have been constantly following up with them, never the other way around even after I asked politely to just keep me up to date, yet every time its the same thing, I wait a full month and nothing until I eventually give in and phone them to ask what is going on just to be told more stories. Now I hear that they put the incorrect vehicle onto my returns which was sold over two years ago, I mean come on! ..Which by the way is probably what caused the objections in the first place. I am fuming with this company !!
1 reviews | Active since Jan 2020
I submitted my returns one month short of a YEAR ago!! I am still waiting, banging my head against the wall to get this resolved. Objections and excuses every time but no reasonable details as to why, I can only assume that the issue is coming from The Tax Team side because my father did his own returns and got them the very next month, how can a professional company take over a year and they do this for a living, my Dad did it for the first time in his life and was more successful. I have been constantly following up with them, never the other way around even after I asked politely to just keep me up to date, yet every time its the same thing, I wait a full month and nothing until I eventually give in and phone them to ask what is going on just to be told more stories. Now I hear that they put the incorrect vehicle onto my returns which was sold over two years ago, I mean come on! ..Which by the way is probably what caused the objections in the first place. I am fuming with this company !!
1 reviews | Active since Jan 2020
Be careful when deciding to submit your taxes to these people. They pick and choose whose returns they want to submit, they are very keen to submit your returns and then the trouble starts. No feedback or communication with the client. They do not adhere to the clients requests and or questions. There is a story for every question!! not a good experience at all!! do not submit to them.
1 reviews | Active since Jan 2020
Be careful when deciding to submit your taxes to these people. They pick and choose whose returns they want to submit, they are very keen to submit your returns and then the trouble starts. No feedback or communication with the client. They do not adhere to the clients requests and or questions. There is a story for every question!! not a good experience at all!! do not submit to them.
1 reviews | Active since Jan 2020
<p>I submitted my tax return to the kloof office about a month ago , whenever i want to know the progress of my return from William , he would tell me i shouldnt worry its getting an attention , I should wait Nikita is working on it , last week I called SARS only to find out that my return is not submitted yet. I called William to express my feelings about this whole thing and he told me i must wait he will talk to Nikita and call me back of which he did not call me .I called Nikita and she told me she is busy with ,and that she has submitted it already , she even sent me an email confirming that she has submitted it and that i am on audit .</p> <p>I waited a day and I called SARS and they told me my 2017 return is still oustanding .I personally went to the office and asked to speak to her , she told me Yes your return was sumited and am on audit , I said to her I have just called SARS now , and she started shouting on me and I asked her not to shout on me , all i was asking is the proof that she has given my documents to SARS.She went to other office and came back with a laptop and telling me that she will show me that she has done it , but only to find that she cant prove that to me and she asked for an apology , I then asked why , she told me no she hasnt done it .I asked why everyday you and William are lying to me saying i am on audit .</p> <p> </p> <p>The only thing I want to know is , what was the motion behind this ? Why they waisted so much of my time telling me lies .My money phoning them almost everyday .Is it how they treat black clients in that office .Why they gave me such a horrible service .I need answers from The Tax Team .I want to tell the whole world about this .I need to know the reason from William and Nikita as to why they treated me like a fool , is it becuase of my skin colour or what , need answers.</p>
1 reviews | Active since Jan 2020
<p>I submitted my tax return to the kloof office about a month ago , whenever i want to know the progress of my return from William , he would tell me i shouldnt worry its getting an attention , I should wait Nikita is working on it , last week I called SARS only to find out that my return is not submitted yet. I called William to express my feelings about this whole thing and he told me i must wait he will talk to Nikita and call me back of which he did not call me .I called Nikita and she told me she is busy with ,and that she has submitted it already , she even sent me an email confirming that she has submitted it and that i am on audit .</p> <p>I waited a day and I called SARS and they told me my 2017 return is still oustanding .I personally went to the office and asked to speak to her , she told me Yes your return was sumited and am on audit , I said to her I have just called SARS now , and she started shouting on me and I asked her not to shout on me , all i was asking is the proof that she has given my documents to SARS.She went to other office and came back with a laptop and telling me that she will show me that she has done it , but only to find that she cant prove that to me and she asked for an apology , I then asked why , she told me no she hasnt done it .I asked why everyday you and William are lying to me saying i am on audit .</p> <p> </p> <p>The only thing I want to know is , what was the motion behind this ? Why they waisted so much of my time telling me lies .My money phoning them almost everyday .Is it how they treat black clients in that office .Why they gave me such a horrible service .I need answers from The Tax Team .I want to tell the whole world about this .I need to know the reason from William and Nikita as to why they treated me like a fool , is it becuase of my skin colour or what , need answers.</p>
1 reviews | Active since Jan 2020
Ryan was doing my tax for this year and from the beging i had a bad experince with him he never contacts you to tell what is going on with your Tax Returns only when he need it a Document may be after 3 weeks and then you do not hear anything from him, i can still live with that but when my Tax paid out it was paid into the wrong account on Tuesday the 02/08/2015 and now i am struggle to get the money if he asked me like my previous Tax Consultant all will be well i need the money my Dad is Dying of Cancer and the last 13 weeks cost me a lot of money from Benoni to Warmbath every weekend and now Pretoria?? what's out for the Tax Team?????? Bad Service.
1 reviews | Active since Jan 2020
Ryan was doing my tax for this year and from the beging i had a bad experince with him he never contacts you to tell what is going on with your Tax Returns only when he need it a Document may be after 3 weeks and then you do not hear anything from him, i can still live with that but when my Tax paid out it was paid into the wrong account on Tuesday the 02/08/2015 and now i am struggle to get the money if he asked me like my previous Tax Consultant all will be well i need the money my Dad is Dying of Cancer and the last 13 weeks cost me a lot of money from Benoni to Warmbath every weekend and now Pretoria?? what's out for the Tax Team?????? Bad Service.
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