TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Good day Solly refunded me this morning of which I am grateful to him. We discussed the situation yesterday and due to a misunderstanding and miscommunication the problem ocurred. His willingness to correct the situation is proof that he is will to resolve issues and to be fair towards his customers. Thank you Solly.
1 reviews | Active since Jan 2020
Good day Solly refunded me this morning of which I am grateful to him. We discussed the situation yesterday and due to a misunderstanding and miscommunication the problem ocurred. His willingness to correct the situation is proof that he is will to resolve issues and to be fair towards his customers. Thank you Solly.
1 reviews | Active since Jan 2020
I would under no circumstances recommend this company to anyone for upholstery projects. Celeste is very quick to take your 70% deposit and then pick up your goods but she is not upfront about how long it would take. She collected my furniture without even having ordered the fabric for it, it then took 6 weeks for it to be returned again. She is incredibly rude and has a bad reputation for how she handles her clients. Even her suppliers say she is terrible to work with. She will lie and keep promising your stuff will be delivered within a few days but it will only be delivered weeks later. The fabric used is also of poor quality but I did not want to give her my stuff back to fix it as I was worried how long it would take again. Rather take your business elsewhere.
1 reviews | Active since Jan 2020
I would under no circumstances recommend this company to anyone for upholstery projects. Celeste is very quick to take your 70% deposit and then pick up your goods but she is not upfront about how long it would take. She collected my furniture without even having ordered the fabric for it, it then took 6 weeks for it to be returned again. She is incredibly rude and has a bad reputation for how she handles her clients. Even her suppliers say she is terrible to work with. She will lie and keep promising your stuff will be delivered within a few days but it will only be delivered weeks later. The fabric used is also of poor quality but I did not want to give her my stuff back to fix it as I was worried how long it would take again. Rather take your business elsewhere.
1 reviews | Active since Jan 2020
This is a cautionary tale from me, I do Consider myself pretty savvy. But I made a HUGE mistake! Difficult to know where to start. I made use of a HIGHLY recommended person on this group. This has proven to be a harrowing experience, one where I was essentially scammed. This person was to install wallpaper for me, reupholster two occasional chairs, and make and install a custom headboard. The chairs were collected in December 2022, deposit of R6370 paid (a 70% deposit) for the chairs and headboard. In the interim, she had expressed that she does wallpaper, and so we took on her services as we’d already purchased the wallpaper and our other installer wasn’t available. I don’t have to say anything about the wallpaper installation - the images and video below will show plainly that the installation was a fiasco. Upside down panels, skew panels, bad overlap etc. R8000 worth of wallpaper ruined! So I refused to pay the installation. This person became extremely aggressive and belligerent - to the point where I had to bow out of the exchange. She still had my chairs!!! And the deposit for them and the headboard. She assured me she would deliver them and I would have to pay COD for the outstanding amount, to which I agreed. Yesterday my chairs were delivered, UNAPHOLSTERED, and the headboard covered in stains and not even King size! I immediately took it up with her and she once again became verbally abusive. And told me that’s what I get because I didn’t pay for the botched wallpaper job. At this point I request a refund because this is fraud. She refuses. This person is now also using images of my house to advertise her business!! This is a grave invasion of privacy. I never signed a release! This person is a Jack of all trades and will take on literally ANY job. But beware, anything can look good from 10 feet away!
1 reviews | Active since Jan 2020
This is a cautionary tale from me, I do Consider myself pretty savvy. But I made a HUGE mistake! Difficult to know where to start. I made use of a HIGHLY recommended person on this group. This has proven to be a harrowing experience, one where I was essentially scammed. This person was to install wallpaper for me, reupholster two occasional chairs, and make and install a custom headboard. The chairs were collected in December 2022, deposit of R6370 paid (a 70% deposit) for the chairs and headboard. In the interim, she had expressed that she does wallpaper, and so we took on her services as we’d already purchased the wallpaper and our other installer wasn’t available. I don’t have to say anything about the wallpaper installation - the images and video below will show plainly that the installation was a fiasco. Upside down panels, skew panels, bad overlap etc. R8000 worth of wallpaper ruined! So I refused to pay the installation. This person became extremely aggressive and belligerent - to the point where I had to bow out of the exchange. She still had my chairs!!! And the deposit for them and the headboard. She assured me she would deliver them and I would have to pay COD for the outstanding amount, to which I agreed. Yesterday my chairs were delivered, UNAPHOLSTERED, and the headboard covered in stains and not even King size! I immediately took it up with her and she once again became verbally abusive. And told me that’s what I get because I didn’t pay for the botched wallpaper job. At this point I request a refund because this is fraud. She refuses. This person is now also using images of my house to advertise her business!! This is a grave invasion of privacy. I never signed a release! This person is a Jack of all trades and will take on literally ANY job. But beware, anything can look good from 10 feet away!
1 reviews | Active since Jan 2020
There isn’t a rating low enough! Firstly R8000 worth of wallpaper ruined - panels hung upside down, skew, bad seams etc. she REFUSED to inspect the final product of her wallpaper guy. She misrepresented herself with the intention to prejudice me financially. We had also ordered a new headboard (with installation) and to reupholster two chairs. MONTHS later I was delivered a stained headboard of the wrong size and my chairs that weren’t recovered at all! She took a 70% deposit (over R6000!) and refused to refund me. Steer clear! CELESTE THIART of THINK DECOR INTERIORS CAPE TOWN defrauded me!
1 reviews | Active since Jan 2020
There isn’t a rating low enough! Firstly R8000 worth of wallpaper ruined - panels hung upside down, skew, bad seams etc. she REFUSED to inspect the final product of her wallpaper guy. She misrepresented herself with the intention to prejudice me financially. We had also ordered a new headboard (with installation) and to reupholster two chairs. MONTHS later I was delivered a stained headboard of the wrong size and my chairs that weren’t recovered at all! She took a 70% deposit (over R6000!) and refused to refund me. Steer clear! CELESTE THIART of THINK DECOR INTERIORS CAPE TOWN defrauded me!
1 reviews | Active since Jan 2020
There isn’t a rating low enough! Firstly R8000 worth of wallpaper ruined - panels hung upside down, skew, bad seams etc. she REFUSED to inspect the final product of her wallpaper guy. She misrepresented herself with the intention to prejudice me financially. We had also ordered a new headboard (with installation) and to reupholster two chairs. MONTHS later I was delivered a stained headboard of the wrong size and my chairs that weren’t recovered at all! She took a 70% deposit (over R6000!) and refused to refund me. Steer clear!
1 reviews | Active since Jan 2020
There isn’t a rating low enough! Firstly R8000 worth of wallpaper ruined - panels hung upside down, skew, bad seams etc. she REFUSED to inspect the final product of her wallpaper guy. She misrepresented herself with the intention to prejudice me financially. We had also ordered a new headboard (with installation) and to reupholster two chairs. MONTHS later I was delivered a stained headboard of the wrong size and my chairs that weren’t recovered at all! She took a 70% deposit (over R6000!) and refused to refund me. Steer clear!
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