Promises promises by Tight Fit

Tight Fit installed a sectional garage door at my house in Somerset West. I contacted them more than a month ago to ask them to please remove the plastic covering that was on the door. I phone them probably 10 times already about this. Left numerous messages for Johan to get back to me. After the 5 message I refused to hold on and eventually got hold of Johan. He informed me that the builder should have removed the door, but he'll get someone to do that. After about 2 weeks I phoned again and left messages. I eventually spoke to Johan and he promised to get someone there the week (20-24 July). I phoned again today and left another message. <br> <br> This is probably one of the worst lack of response I received from a company. There work and installations were good, but their promises are lacking.