Worst service ever!

I would not recommend this supplier to my worst enemy! Firstly, they did not pitch. When we phoned, John just replied that they forgot - that's it! Eventually they arrived 3.5 hours later. Then, it became apparent that they supplied us with almost half of the cement less than what was needed. As the tiling process went along, it became apparent how this supplier actually makes their money. They give a very inexpensive quote at first, which is accepted, and once the tiling starts, it is very obvious that they do this on purpose so that there is insufficient material, and leaves one with no choice but to keep on buying until the tiling is done. John also had a problem then with \delivering\" the extra cement, so we had to fetch that ourselves - same with the tiles that were \"not enough\". When I asked him about this kind of \"service\" he supplied, he just put the phone down in my ear - until now absolutely no response from them again, which is understandable as they have our money in their pockets - so why bother!!"