TC
Timber City
Unclaimed Business
TC
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Review Distribution
5|1 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Timber City
Timber City has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Timber City across 79 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceR
Richard
1 reviews | Active since Jan 2020
25 Oct 2025, 04:50
Thanks Timber City Roodepoort
I recently went to Timber City Roodepoort and was very efficiently and professionally assisted by Linda Masoha. From the outset, Linda was helpful until our purchase was delivered a week later, on time, Linda also followed up with a phone call to me asking if I was happy. Everything was as we had discussed and everything was on time. Really great experience with Timbercity Roodepoort. Thanks Linda, you are one of very few today who takes care. Thank you. RichB
Helpful (0)
|Replies (0)R
Richard
1 reviews | Active since Jan 2020
25 Oct 2025, 04:50
Thanks Timber City Roodepoort
I recently went to Timber City Roodepoort and was very efficiently and professionally assisted by Linda Masoha. From the outset, Linda was helpful until our purchase was delivered a week later, on time, Linda also followed up with a phone call to me asking if I was happy. Everything was as we had discussed and everything was on time. Really great experience with Timbercity Roodepoort. Thanks Linda, you are one of very few today who takes care. Thank you. RichB
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Replies (0)AW
Andrei W
1 reviews | Active since Jan 2020
5 Mar 2025, 08:10
Cant even quote you
Ive requested for quotes using the "request quote" service on their website more than once with them just simply ignoring it. Why even have that option if you dont care to come back to clients??
Helpful (0)
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Philip B
1 reviews | Active since Jan 2020
5 Mar 2024, 08:42
Next Level
TimBuild (formerly known as Timber City) has a wide range of products and services at competitive prices. They also do deliveries at reasonable prices. I recently had a good experience at the Somerset West branch. Keep up the good work!
Helpful (0)
|Replies (0)PB
Philip B
1 reviews | Active since Jan 2020
5 Mar 2024, 08:42
Next Level
TimBuild (formerly known as Timber City) has a wide range of products and services at competitive prices. They also do deliveries at reasonable prices. I recently had a good experience at the Somerset West branch. Keep up the good work!
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Replies (0)KG
Krizelle G
1 reviews | Active since Jan 2020
1 Feb 2024, 13:08
Secunda timber city
They said that they fixed the plumbing but they **** it wasn't fixed. Then they arranged a time with me but they still did not arrive. I have been with cold water for 4 days.
Helpful (0)
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Krizelle G
1 reviews | Active since Jan 2020
1 Feb 2024, 13:08
Secunda timber city
They said that they fixed the plumbing but they **** it wasn't fixed. Then they arranged a time with me but they still did not arrive. I have been with cold water for 4 days.
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Mpho M
1 reviews | Active since Jan 2020
11 Jan 2024, 16:18
Timber City Unreliable
Timber City is refusing to replace the Debonairs Pizza voucher that I have won with a valid one,they sent me an invalid voucher via email and refuse to rectify their error,such an unreliable and pathetic service from them.
Helpful (0)
|Replies (0)MM
Mpho M
1 reviews | Active since Jan 2020
11 Jan 2024, 16:18
Timber City Unreliable
Timber City is refusing to replace the Debonairs Pizza voucher that I have won with a valid one,they sent me an invalid voucher via email and refuse to rectify their error,such an unreliable and pathetic service from them.
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Replies (0)YB
Yolanda B
1 reviews | Active since Jan 2020
21 Jun 2023, 12:34
Appalling service and Attitude from Timber City Northriding manager.
I am beyond disgusted and disappointed with the level of service and attitude I received from Timber City Northriding manager his name is Meshan. I bought material from them to cut it for a chest of drawers for only them to provide me with material that has defects and damaged due to their cutting machine being problematic. When my builder raised this with them he has since been giving us excuses and even went as far as saying he is doing us a favour for transporting the newly cut material and yet we had paid for transportation already. It’s been a month waiting for new material to be delivered, when I eventually called him he said that I can do ‘whatever’ I need to do but he can only transport the material on Friday and then he dropped the phone on my ear and yet I’ve been waiting for my material for an entire month after they gave me damaged material with scratches. I’m absolutely appalled by this service, my builder and I have since been a loyal customers at Timber City Northriding for us to get this poor service. I need my material delivered with immediate effect!!
Helpful (0)
|Replies (0)YB
Yolanda B
1 reviews | Active since Jan 2020
21 Jun 2023, 12:34
Appalling service and Attitude from Timber City Northriding manager.
I am beyond disgusted and disappointed with the level of service and attitude I received from Timber City Northriding manager his name is Meshan. I bought material from them to cut it for a chest of drawers for only them to provide me with material that has defects and damaged due to their cutting machine being problematic. When my builder raised this with them he has since been giving us excuses and even went as far as saying he is doing us a favour for transporting the newly cut material and yet we had paid for transportation already. It’s been a month waiting for new material to be delivered, when I eventually called him he said that I can do ‘whatever’ I need to do but he can only transport the material on Friday and then he dropped the phone on my ear and yet I’ve been waiting for my material for an entire month after they gave me damaged material with scratches. I’m absolutely appalled by this service, my builder and I have since been a loyal customers at Timber City Northriding for us to get this poor service. I need my material delivered with immediate effect!!
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Replies (0)IL
MT
Michael T
1 reviews | Active since Jan 2020
11 Jan 2023, 10:57
Avoid Timber City Northriding at all costs.
Timber City Northriding I have never experienced such bad service, lack of communication and time it takes to either generate a quote or, deliver on time as advertised on their website. After all of this, Timber City Northriding now wants us to collect the items, when it's advertised on their website that orders over R2000 get free delivery within 5Kms (we spent over R6,6K). I live in Olivedale (5,2kms from their store). I now have to get a quote for 200 metres of delivery distance. They say 3-5 working days for online purchases, we phoned, emailed our spec, paid immediately and 10 days later, we had to follow up. Avoid Timber City Northriding at all costs.
Helpful (0)
|Replies (0)MT
Michael T
1 reviews | Active since Jan 2020
11 Jan 2023, 10:57
Avoid Timber City Northriding at all costs.
Timber City Northriding I have never experienced such bad service, lack of communication and time it takes to either generate a quote or, deliver on time as advertised on their website. After all of this, Timber City Northriding now wants us to collect the items, when it's advertised on their website that orders over R2000 get free delivery within 5Kms (we spent over R6,6K). I live in Olivedale (5,2kms from their store). I now have to get a quote for 200 metres of delivery distance. They say 3-5 working days for online purchases, we phoned, emailed our spec, paid immediately and 10 days later, we had to follow up. Avoid Timber City Northriding at all costs.
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