Timeless Hair, Skin and nails in Little Falls is a rude rip off

Hi, on 21 March I had my hair cut by the owner of the salon as my hairdresser was off. I said clearly, defined lines with no whisps. It looked ok when the hairdresser dried it. However I quickly discovered it was all whisp and no definition. I made an appointment to fix that style this morning. She asigned the correction to my usual hairdresser Literally the whisps were trimmed off. Im surprised to have been charged more than the original cut to have f the mistake fixed. Secondly I had my eyelashes dyed. Nobody has ever before burnt my eyes like that where I have to wash my own eyes. I was quite surprised to discover the hairdresser had warned the eye practitioner that using that product would burn like hell but she did that anyway. As a customer I feel unseen, unheard and of no concern to your salon. When I tried to speak to the owner she shouted at me and slammed the phone down