Goodday i purchased a chilli mebos sweet from a shop in unit 7 chatsworth

Goodday i purchased a chilli mebos sweet from a shop in unit 7 chatsworth. After opening i bit into something really hard which broke off my tooth fillings. I sent an email to the name tingtang sweets. An after a week i received a response saying they will look into my complaint. That was 1st week. Then after no reply again i called the landline number an stated my complaint to someone name Saheed. And told i need a urgent reply due to my tooth fillings damaged and eating was painful. The gentleman said all he can do is give me something free and stated i should take the matter to the police. So now how do i move forward to this.. Please assist. Kj Govender. Cell 0671526672. My email.. kogiejaclyngovender@gmail.com. Thanks