TM
Tlc Marketing
Unclaimed Business
TM
Tlc Marketing
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#13
in Entertainment & Gaming
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Noemia M
1 reviews | Active since Jan 2020
7 Jan 2025, 06:49
Flawed competition
Tlc is running a flawed competition, I did all that was required and bought the necessary items I made sure the qualifying products are at the top of the receipt as I had a lot more to buy that day, I tried to upload my receipt only for my receipt to be rejected, I reached out to their support, only to be told that the date has to be valid, which is fine but at the same time they don’t allow for multiple pictures, it’s literally impossible for me to take a single picture of the really long receipt so that everything is clear, there is no alternative or work around to capture multiple shots. They should have made this clear so that we could have made separate transactions for the items. I don’t need those items at the moment and cannot but them again just for the competition however, I did buy specific brands in order to enter. Quite a disappointment, especially since they claim that prizes are guaranteed, whether something small or big as long as you buy all participating products. A hard lesson learned but also shame on them because they know not everyone buys just 3 for items when buying groceries, they could have made an allowance for long receipts.
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Noemia M
1 reviews | Active since Jan 2020
7 Jan 2025, 06:49
Flawed competition
Tlc is running a flawed competition, I did all that was required and bought the necessary items I made sure the qualifying products are at the top of the receipt as I had a lot more to buy that day, I tried to upload my receipt only for my receipt to be rejected, I reached out to their support, only to be told that the date has to be valid, which is fine but at the same time they don’t allow for multiple pictures, it’s literally impossible for me to take a single picture of the really long receipt so that everything is clear, there is no alternative or work around to capture multiple shots. They should have made this clear so that we could have made separate transactions for the items. I don’t need those items at the moment and cannot but them again just for the competition however, I did buy specific brands in order to enter. Quite a disappointment, especially since they claim that prizes are guaranteed, whether something small or big as long as you buy all participating products. A hard lesson learned but also shame on them because they know not everyone buys just 3 for items when buying groceries, they could have made an allowance for long receipts.
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MAHOMED D
1 reviews | Active since Jan 2020
9 Dec 2024, 19:18
No vouchers
Dstv gave me a dining reward through TLC marketing. You cannot claim any meal vouchers, through their link, for any of their listed restaurants. Sent numerous emails to them to only receive a response one month later when the link has already expired, asking me to keep trying. They still want me to rate their response to my query !!!!
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MAHOMED D
1 reviews | Active since Jan 2020
9 Dec 2024, 19:18
No vouchers
Dstv gave me a dining reward through TLC marketing. You cannot claim any meal vouchers, through their link, for any of their listed restaurants. Sent numerous emails to them to only receive a response one month later when the link has already expired, asking me to keep trying. They still want me to rate their response to my query !!!!
0
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Tams M
1 reviews | Active since Jan 2020
4 Sept 2023, 11:59
Shocking service once again TLC
I would give this company zero starts if I could. I won a prize and they were the supplier that was meant to send the prize on a monthly basis. Two months with nothing and no correspondence! Shocking service - no big FMCG company should use them, it really gives them a bad name!
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Tams M
1 reviews | Active since Jan 2020
4 Sept 2023, 11:59
Shocking service once again TLC
I would give this company zero starts if I could. I won a prize and they were the supplier that was meant to send the prize on a monthly basis. Two months with nothing and no correspondence! Shocking service - no big FMCG company should use them, it really gives them a bad name!
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Tams M
1 reviews | Active since Jan 2020
3 Jul 2023, 12:50
Vouchers dont work!
Good day, I am extremely annoyed with your services and vouchers. First of all I have gone twice to two different Total garages to use my voucher and were not able to use my voucher as the system did not work. Therefore, I had to use cash to pay. Yes, these two times I have had cash on my to pay but what happens when someone relies on this voucher and does not have the money to pay. You are not able to see first if the voucher works and then filling your car which is pathetic. I have now had to pay R1000 for petrol when I have a voucher to use. I would like to be reimbursed this money and please can I have a voucher number that actually works.
Helpful (0)
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Tams M
1 reviews | Active since Jan 2020
3 Jul 2023, 12:50
Vouchers dont work!
Good day, I am extremely annoyed with your services and vouchers. First of all I have gone twice to two different Total garages to use my voucher and were not able to use my voucher as the system did not work. Therefore, I had to use cash to pay. Yes, these two times I have had cash on my to pay but what happens when someone relies on this voucher and does not have the money to pay. You are not able to see first if the voucher works and then filling your car which is pathetic. I have now had to pay R1000 for petrol when I have a voucher to use. I would like to be reimbursed this money and please can I have a voucher number that actually works.
0
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Leonardo M
1 reviews | Active since Jan 2020
12 Jan 2022, 14:45
Fraud
Fraud! They didn't give me the prize!
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Leonardo M
1 reviews | Active since Jan 2020
12 Jan 2022, 14:45
Fraud
Fraud! They didn't give me the prize!
0
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Mahomed B
1 reviews | Active since Jan 2020
14 Dec 2020, 12:27
TLC Marketing
TLC Marketing does not deserve one star .They offer absolutely zero customer service .nobody answer their landline number 1106767768 and they do not even respond to emails . i sent over 10 emails to them and have not received any reply . the rewards program they running with African bank is a scam .i went over 4 times to Shoprite to use my voucher code 307495582, it keeps declining and Shoprite said the code is incorrect .
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Mahomed B
1 reviews | Active since Jan 2020
14 Dec 2020, 12:27
TLC Marketing
TLC Marketing does not deserve one star .They offer absolutely zero customer service .nobody answer their landline number 1106767768 and they do not even respond to emails . i sent over 10 emails to them and have not received any reply . the rewards program they running with African bank is a scam .i went over 4 times to Shoprite to use my voucher code 307495582, it keeps declining and Shoprite said the code is incorrect .
0
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Gavin M
1 reviews | Active since Jan 2020
1 Oct 2019, 11:17
Liars and very unproffesional
SCAM < LAIRS< BAD SERVICE was promised my movie tickets I got from McDonald's will expire on 30 Sept got to the cinema on the 29th I was embarrassed and was treated like iam trying to take chances and requested to show proof by the mcdonalds south gate branch as they advised i might have used the tickets. i have emailed NIsaa from TLC at 11:40 but still no feedback and it is 13:16 From: Gosi Smith-Nsele Sent: Tuesday, 01 October 2019 11:40 To: 'Nisaa Sallie' <Nisaa.Sallie@tlcmarketing.com> Cc: 'Wax, Natasha' <Natasha.Wax@fnb.co.za>; Wax, P. (Peter) <PeterWa@nedbank.co.za> Subject: RE: McDonalds Good day I am very disappointed at you, your company and yet again MCdonalds. I have asked you as per email below when is the expiry date of these tickets you advised the 30th of September. We arrived at the Movies on Sunday the 29th of September and we were embarrassed as none of the tickets worked. Went to mcdonalds to enquire and they advised all the tickets expired on the 30th of august. Never in my life have I ever received such ****py service with false information. I will be making a very nice post about the service from you, TLC Marketing and Mcdonalds south Africa. I need this sorted asap or I will be taking this further. Gosi 0620540645
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Gavin M
1 reviews | Active since Jan 2020
1 Oct 2019, 11:17
Liars and very unproffesional
SCAM < LAIRS< BAD SERVICE was promised my movie tickets I got from McDonald's will expire on 30 Sept got to the cinema on the 29th I was embarrassed and was treated like iam trying to take chances and requested to show proof by the mcdonalds south gate branch as they advised i might have used the tickets. i have emailed NIsaa from TLC at 11:40 but still no feedback and it is 13:16 From: Gosi Smith-Nsele Sent: Tuesday, 01 October 2019 11:40 To: 'Nisaa Sallie' <Nisaa.Sallie@tlcmarketing.com> Cc: 'Wax, Natasha' <Natasha.Wax@fnb.co.za>; Wax, P. (Peter) <PeterWa@nedbank.co.za> Subject: RE: McDonalds Good day I am very disappointed at you, your company and yet again MCdonalds. I have asked you as per email below when is the expiry date of these tickets you advised the 30th of September. We arrived at the Movies on Sunday the 29th of September and we were embarrassed as none of the tickets worked. Went to mcdonalds to enquire and they advised all the tickets expired on the 30th of august. Never in my life have I ever received such ****py service with false information. I will be making a very nice post about the service from you, TLC Marketing and Mcdonalds south Africa. I need this sorted asap or I will be taking this further. Gosi 0620540645
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