TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
We have been using this butcher for more that 20 years. We have always had very good service, the best meat. Would really recommend it. The meat is so fresh that the "natural red juice" has not even drained out yet.
1 reviews | Active since Jan 2020
We have been using this butcher for more that 20 years. We have always had very good service, the best meat. Would really recommend it. The meat is so fresh that the "natural red juice" has not even drained out yet.
1 reviews | Active since Jan 2020
Like a sweeties shop for children!! The BEST Cheese and Chutney Boerewors! Premium quality and cuts of meat. Lekkerrr Dry Wors and biltong. Personal attention to your order requirements.
1 reviews | Active since Jan 2020
Like a sweeties shop for children!! The BEST Cheese and Chutney Boerewors! Premium quality and cuts of meat. Lekkerrr Dry Wors and biltong. Personal attention to your order requirements.
1 reviews | Active since Jan 2020
I went to the butchery to buy meat. The man serving me started giving me nasty fatty pieces he put aside from the previous client because they were small and fatty. I refused them and I asked him to give me other types of chops which he told me with an attitude that they were more expensive. He was so irritated and started banging on the display counter and throwing the meat back . Like he wanted to beat on something to release his anger. My 3 kids were so scared and I decided to leave him and his service. I asked the other scared staff members who the manager was because I was confused too. They told me that he was the manager. He later came back to me and told me with an irritated voice that I don't know what I want. I responded that I don't want to be served by him and all the other staff members refused to serve me. The fact that all the other butchers were white and they all refused to serve me, I really felt discriminated against. It was really the worded service I have received in my life and will definitely not be able to set foot in that place. I am still scared.
1 reviews | Active since Jan 2020
I went to the butchery to buy meat. The man serving me started giving me nasty fatty pieces he put aside from the previous client because they were small and fatty. I refused them and I asked him to give me other types of chops which he told me with an attitude that they were more expensive. He was so irritated and started banging on the display counter and throwing the meat back . Like he wanted to beat on something to release his anger. My 3 kids were so scared and I decided to leave him and his service. I asked the other scared staff members who the manager was because I was confused too. They told me that he was the manager. He later came back to me and told me with an irritated voice that I don't know what I want. I responded that I don't want to be served by him and all the other staff members refused to serve me. The fact that all the other butchers were white and they all refused to serve me, I really felt discriminated against. It was really the worded service I have received in my life and will definitely not be able to set foot in that place. I am still scared.
1 reviews | Active since Jan 2020
<p>Meat were thrown around after we returned meat which were wrongly packed. The meat was so ****** it leaked in our car. The person who did not even attempt to help had a terrible attitude. Poor service! Will not see us again.</p>
1 reviews | Active since Jan 2020
<p>Meat were thrown around after we returned meat which were wrongly packed. The meat was so ****** it leaked in our car. The person who did not even attempt to help had a terrible attitude. Poor service! Will not see us again.</p>
1 reviews | Active since Jan 2020
Good Morning,<br> <br> Please note that we have made multiple attempts to contact you regarding our function on Saturday.<br> <br> Around 35 of the 40 attendees at our function came down with food poisoning with several landing up in hospital on drips.<br> <br> This was down to the products that you provided and we have doctors reports that prove this.<br> <br> Your lack of response is simply dumbfounding. <br> <br> We will now begin legal action as the cost to our business as well as hospital bills is escalating at a rapid rate.<br> <br> I have never dealt with such an unprofessional company with such poor duty of care.<br> <br> I expect an immediate response by 12pm today or you will be dealing with our legal department going forward.<br> <br> Regards<br> <br> DO NOT USE - DO NOT USE - DO NOT USE - DO NOT USE - DO NOT USE - DO NOT USE - DO NOT USE!!<br>
1 reviews | Active since Jan 2020
Good Morning,<br> <br> Please note that we have made multiple attempts to contact you regarding our function on Saturday.<br> <br> Around 35 of the 40 attendees at our function came down with food poisoning with several landing up in hospital on drips.<br> <br> This was down to the products that you provided and we have doctors reports that prove this.<br> <br> Your lack of response is simply dumbfounding. <br> <br> We will now begin legal action as the cost to our business as well as hospital bills is escalating at a rapid rate.<br> <br> I have never dealt with such an unprofessional company with such poor duty of care.<br> <br> I expect an immediate response by 12pm today or you will be dealing with our legal department going forward.<br> <br> Regards<br> <br> DO NOT USE - DO NOT USE - DO NOT USE - DO NOT USE - DO NOT USE - DO NOT USE - DO NOT USE!!<br>
1 reviews | Active since Jan 2020
the abovementioned butchery needs to be inspected by health department as the following is taking place:<br> 1. selling old meat<br> 2. selling meat that smell off<br> 3. cockroaches under counters and cabinets<br> 4. sells so called home biscuits that is stale<br> 5. sells wors then you find the casings burst on a low heat fire<br> 6. the mince in the wors is loaded with fat ie 60% fat<br> 7. staff work bare hands with the meat in the back<br> 8. fat drains are smelly at times<br> 9. dead flies in cabinets<br> 10. cold rooms floors are filthy with old blood and fat<br> 11. fly catchers are not being daily <br> counter are not being sterilised<br> equipment have cross contamination as they are not cleaned continously<br> 12. owner do not accept complaints<br> 13. some plastic bags to pack meat seems as if was used before<br> 14. staff sneeze and cough over the open meat this is in the back<br> 15.biltong cabinets are dirty not clean reularly<br> 16.toilets and basin are smelly<br> 17.dustbins are not cleared on a regular basis<br> the municipality officials are bribed on their visits therefore we need an outsourced person to come and inspected un announced as he will be informed of all visits as people are on the payroll<br> the problem family is in council
1 reviews | Active since Jan 2020
the abovementioned butchery needs to be inspected by health department as the following is taking place:<br> 1. selling old meat<br> 2. selling meat that smell off<br> 3. cockroaches under counters and cabinets<br> 4. sells so called home biscuits that is stale<br> 5. sells wors then you find the casings burst on a low heat fire<br> 6. the mince in the wors is loaded with fat ie 60% fat<br> 7. staff work bare hands with the meat in the back<br> 8. fat drains are smelly at times<br> 9. dead flies in cabinets<br> 10. cold rooms floors are filthy with old blood and fat<br> 11. fly catchers are not being daily <br> counter are not being sterilised<br> equipment have cross contamination as they are not cleaned continously<br> 12. owner do not accept complaints<br> 13. some plastic bags to pack meat seems as if was used before<br> 14. staff sneeze and cough over the open meat this is in the back<br> 15.biltong cabinets are dirty not clean reularly<br> 16.toilets and basin are smelly<br> 17.dustbins are not cleared on a regular basis<br> the municipality officials are bribed on their visits therefore we need an outsourced person to come and inspected un announced as he will be informed of all visits as people are on the payroll<br> the problem family is in council
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