T
TONED
Claimed Business
T
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJC
lK
lee K
1 reviews | Active since Jan 2020
27 Sept 2023, 14:00
TERRIBLE FIT, DIFFERENT FROM THEIR ADVERTISING PIC
TERRIBLE EXPERIENCE i bought over the years a lot from this company, never had a problem, everything fitted well. the last purschase, the GYMSHORT WITH THE CRUCH ON THEIR ADVERTISING PIC, didnt look like that at all when arrived.... just a normal flat bum. when i wanted to send back, same day, i have to pay to get it there which make no sense, as i might as well chuck them in the trashcan, not worth the postage. the "friendly" Barbara became a different person, don't even read my what's ups..... neither reply, but before payment gets done it was a very friendly person.
Helpful (0)
|Replies (0)lK
lee K
1 reviews | Active since Jan 2020
27 Sept 2023, 14:00
TERRIBLE FIT, DIFFERENT FROM THEIR ADVERTISING PIC
TERRIBLE EXPERIENCE i bought over the years a lot from this company, never had a problem, everything fitted well. the last purschase, the GYMSHORT WITH THE CRUCH ON THEIR ADVERTISING PIC, didnt look like that at all when arrived.... just a normal flat bum. when i wanted to send back, same day, i have to pay to get it there which make no sense, as i might as well chuck them in the trashcan, not worth the postage. the "friendly" Barbara became a different person, don't even read my what's ups..... neither reply, but before payment gets done it was a very friendly person.
0
Replies (0)LJ
Louise J
1 reviews | Active since Jan 2020
5 May 2023, 13:58
Bad product and customer service
I bought two sports bra's less then two months ago Apart from the fact that they are expensive they are very uncomfortable The teeth on the zip for the one bra fell off. I wrote an email to which I did not get a reply. I then contacted them via whatsapp. They rep**** that they have policies in place, whatever that may mean. That the problem is a result of wear and tear... I have a couple of sports bras and have maybe worn this particular bra five times, an hour at a time. Wear and tear? Furthermore I tried to explain this, but they did not reply at all
Helpful (0)
|Replies (0)LJ
Louise J
1 reviews | Active since Jan 2020
5 May 2023, 13:58
Bad product and customer service
I bought two sports bra's less then two months ago Apart from the fact that they are expensive they are very uncomfortable The teeth on the zip for the one bra fell off. I wrote an email to which I did not get a reply. I then contacted them via whatsapp. They rep**** that they have policies in place, whatever that may mean. That the problem is a result of wear and tear... I have a couple of sports bras and have maybe worn this particular bra five times, an hour at a time. Wear and tear? Furthermore I tried to explain this, but they did not reply at all
0
Replies (0)tB
tracy B
1 reviews | Active since Jan 2020
30 Jul 2021, 14:15
banned from Toned Facebook page to make customers aware of what they are buying
<div>My experience with Toned has left me lacking wanting more. The White cheetah print Joggers and Grey camo pants I purchased-- arrived with a bit of a delay- I ordered on Tuesday 13th July (there was political unrest and I was notified the following Monday that my order would be delayed), I followed up on the following Wednesday with whats app and was told the order would be dispatched later that week. The order arrived on the 26th July . I was rather excited to finally get the order as the images looked super on the website. Unfortunately, I was horribly dissapointed by the cheap polyester of the Joggers. I then went back onto the website to see why I had missed that they were polyester, only to see that the fabric is not actually listed on the item.. So with FB's wonderful algorithm, I now get Toned adverts on the regular- in fact the same advert that caught my attention in the first place! I have commented on the advert to say the pants are made of cheap polyester, which is the truth- certainly not worth R600 a pair! Apparently my comments are not in the best interest of another customer's purchase as I have now been banned from commenting honestly about a product on their adverts. I My last ditch attempt to make customers aware that this product is made of polyester to to lodge a review here.</div>
Helpful (0)
|Replies (0)tB
tracy B
1 reviews | Active since Jan 2020
30 Jul 2021, 14:15
banned from Toned Facebook page to make customers aware of what they are buying
<div>My experience with Toned has left me lacking wanting more. The White cheetah print Joggers and Grey camo pants I purchased-- arrived with a bit of a delay- I ordered on Tuesday 13th July (there was political unrest and I was notified the following Monday that my order would be delayed), I followed up on the following Wednesday with whats app and was told the order would be dispatched later that week. The order arrived on the 26th July . I was rather excited to finally get the order as the images looked super on the website. Unfortunately, I was horribly dissapointed by the cheap polyester of the Joggers. I then went back onto the website to see why I had missed that they were polyester, only to see that the fabric is not actually listed on the item.. So with FB's wonderful algorithm, I now get Toned adverts on the regular- in fact the same advert that caught my attention in the first place! I have commented on the advert to say the pants are made of cheap polyester, which is the truth- certainly not worth R600 a pair! Apparently my comments are not in the best interest of another customer's purchase as I have now been banned from commenting honestly about a product on their adverts. I My last ditch attempt to make customers aware that this product is made of polyester to to lodge a review here.</div>
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Replies (0)