TF
Tonneson Fitment Center
Unclaimed Business
TF
Tonneson Fitment Center
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#44Ranked In Automotive
0 NPSUnlikely
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDC
D C
1 reviews | Active since Jan 2020
27 Nov 2024, 09:14
Near fatality due to negligence.
On Monday I took my vehicle (GWM M4 crossover) for a safety check at the N1 City branch. Was told my two front tires and brakes needed to be replaced at a cost of R5,000+. As I was leaving for Swellendam the next day, I had to do it to ensure my safety. When I reached my destination and got to a dirt road, the front right tire was making a terrible noise. The next morning I went to Dunlop Express in Swellendam and the gentleman (Bernet) showed me that the caliper bolts weren't fastened (not even tightened, not fastened!). I travelled 270 kms as a woman on my own like that. Need I say that this could have resulted in a fatality. Consider me an EXREMELY upset and deeply disappointed, appalled former customer. Regards, D Clarke.
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D C
1 reviews | Active since Jan 2020
27 Nov 2024, 09:14
Near fatality due to negligence.
On Monday I took my vehicle (GWM M4 crossover) for a safety check at the N1 City branch. Was told my two front tires and brakes needed to be replaced at a cost of R5,000+. As I was leaving for Swellendam the next day, I had to do it to ensure my safety. When I reached my destination and got to a dirt road, the front right tire was making a terrible noise. The next morning I went to Dunlop Express in Swellendam and the gentleman (Bernet) showed me that the caliper bolts weren't fastened (not even tightened, not fastened!). I travelled 270 kms as a woman on my own like that. Need I say that this could have resulted in a fatality. Consider me an EXREMELY upset and deeply disappointed, appalled former customer. Regards, D Clarke.
0
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Nikkita B
1 reviews | Active since Jan 2020
9 Oct 2024, 09:00
****
ZERO STARS. I went to the Goodwood branch for a wheel alignment and suddenly there were broken ball joints and crumbling control arms. They said that they are not able to put everything back together and that I have to wait until the next day for them to get the parts and quoted me R4,000. I spoke to a mechanic at my work and he said that it is BS, so he contacted them and told them to put everything back and we will go and fetch it. He had a look at it and there is NOTHING wrong. This is not the first time that they have done this to the company.
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Nikkita B
1 reviews | Active since Jan 2020
9 Oct 2024, 09:00
****
ZERO STARS. I went to the Goodwood branch for a wheel alignment and suddenly there were broken ball joints and crumbling control arms. They said that they are not able to put everything back together and that I have to wait until the next day for them to get the parts and quoted me R4,000. I spoke to a mechanic at my work and he said that it is BS, so he contacted them and told them to put everything back and we will go and fetch it. He had a look at it and there is NOTHING wrong. This is not the first time that they have done this to the company.
0
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Mrs W
1 reviews | Active since Jan 2020
10 Nov 2023, 11:26
Poor quality workmanship
My daughter was taking our truck to Johannesburg so we took the truck to Tonnesen Fitment Centre, Rosmead Avenue to have all the tyres checked. They were told the the vehicle will be driven to JHB and were asked to thoroughly check the tyres. They advised that two had to be replaced and that they would put the bet tyre as a spare. They were also paid to balance and align the wheels. Just outside Bloemfontein a tyre bust causing the vehicle to veer across the oncoming traffic and into an embankment. The tyre that Tonnesen's left on the vehicle was very old and the spare tyre they put back had a nail in it. This was al confirmed by the company in Bloemfontein. As a result my daughter had to stay over in Bloemfontein and have the vehicle checked a it had hit an embankment. When I complained to Tonnesens about the problem they were not at all interested in hearing about the incident.
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Mrs W
1 reviews | Active since Jan 2020
10 Nov 2023, 11:26
Poor quality workmanship
My daughter was taking our truck to Johannesburg so we took the truck to Tonnesen Fitment Centre, Rosmead Avenue to have all the tyres checked. They were told the the vehicle will be driven to JHB and were asked to thoroughly check the tyres. They advised that two had to be replaced and that they would put the bet tyre as a spare. They were also paid to balance and align the wheels. Just outside Bloemfontein a tyre bust causing the vehicle to veer across the oncoming traffic and into an embankment. The tyre that Tonnesen's left on the vehicle was very old and the spare tyre they put back had a nail in it. This was al confirmed by the company in Bloemfontein. As a result my daughter had to stay over in Bloemfontein and have the vehicle checked a it had hit an embankment. When I complained to Tonnesens about the problem they were not at all interested in hearing about the incident.
0
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Vashini R
1 reviews | Active since Jan 2020
14 Feb 2022, 13:17
Poor workmanship
Took my vehicle to Tonnesons on the 12/02/2022 to have my VW UP break pads and break disc's replaced. Upon collecting my vehicle, my center wheel cap was completely bent out of proportion as well as 3x other caps damaged. To think this is what has become of Tonnesons is really sad, such a previously great company with great service has now turned in to a fly by night organization with a very poor standard of work. I would suggest not using them as there are cheaper fly by night Companies that offer better quality workmanship.
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Vashini R
1 reviews | Active since Jan 2020
14 Feb 2022, 13:17
Poor workmanship
Took my vehicle to Tonnesons on the 12/02/2022 to have my VW UP break pads and break disc's replaced. Upon collecting my vehicle, my center wheel cap was completely bent out of proportion as well as 3x other caps damaged. To think this is what has become of Tonnesons is really sad, such a previously great company with great service has now turned in to a fly by night organization with a very poor standard of work. I would suggest not using them as there are cheaper fly by night Companies that offer better quality workmanship.
0
Replies (0)JK
Jerome K
1 reviews | Active since Jan 2020
27 Oct 2020, 14:28
I WILL NEVER USE THEM AGAIN! GONE FROM VALUE FOR MONEY AND TRUSTWORTHY TO RIPOFF ARTISTS!
I have been a loyal client of Tonneson's for the last 7 years! I have always believed that they were trustworthy and value for money! Sadly this is no longer the case! I had my front wheal bearings replaced on my Mazda Drifter for which they charged me R6000! I thought it was quite a bit a the time, but assumed this was fair. However, I phoned the Mazda agents this morning and the job with genuine Mazda parts would have cost R3800. They charged me R4000 for after-market bearnings that retail for R750 a set and their labour costs are now R1000/hours - the same or more than any original agent! I phoned and raised the issue with Sandra who undertook to come back to me, but never did!
Helpful (0)
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Jerome K
1 reviews | Active since Jan 2020
27 Oct 2020, 14:28
I WILL NEVER USE THEM AGAIN! GONE FROM VALUE FOR MONEY AND TRUSTWORTHY TO RIPOFF ARTISTS!
I have been a loyal client of Tonneson's for the last 7 years! I have always believed that they were trustworthy and value for money! Sadly this is no longer the case! I had my front wheal bearings replaced on my Mazda Drifter for which they charged me R6000! I thought it was quite a bit a the time, but assumed this was fair. However, I phoned the Mazda agents this morning and the job with genuine Mazda parts would have cost R3800. They charged me R4000 for after-market bearnings that retail for R750 a set and their labour costs are now R1000/hours - the same or more than any original agent! I phoned and raised the issue with Sandra who undertook to come back to me, but never did!
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Replies (0)CH
Charl H
1 reviews | Active since Jan 2020
25 Jun 2020, 16:32
Tonneson BestDrive Diep River: Efficient, Affordable & Friendly
Really great service. Thank you for making my life easier Tonnesen. They quickly assisted with a quote. I compared it to a quote from another dealership. The mechanic at the competitor recommended that I return to Tonnesen as their price and service is better. Tonessen fixed the problem immediately. Done and dusted.
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Charl H
1 reviews | Active since Jan 2020
25 Jun 2020, 16:32
Tonneson BestDrive Diep River: Efficient, Affordable & Friendly
Really great service. Thank you for making my life easier Tonnesen. They quickly assisted with a quote. I compared it to a quote from another dealership. The mechanic at the competitor recommended that I return to Tonnesen as their price and service is better. Tonessen fixed the problem immediately. Done and dusted.
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Veaghan A
1 reviews | Active since Jan 2020
11 May 2019, 10:40
Tonneson Dunlop Plumstead clearly offer inferior service
Tonneson Dunlop Plumstead flat-out refuse to repair a puncture in a high quality run-flat tyre. Hi-Q and other competitors of theirs have all repaired a run-flat tyre for me in the past with friendly customer interaction. I went to Tonneson Dunlop Plumstead for the convenience of the current place and time. It was about 11:50am on a Saturday morning (May 11th, 2019) and they were closing at 13:00pm. What a horrible experience in the unfriendly manner in which I was just abruptly turned away from a pretty empty workshop.
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Veaghan A
1 reviews | Active since Jan 2020
11 May 2019, 10:40
Tonneson Dunlop Plumstead clearly offer inferior service
Tonneson Dunlop Plumstead flat-out refuse to repair a puncture in a high quality run-flat tyre. Hi-Q and other competitors of theirs have all repaired a run-flat tyre for me in the past with friendly customer interaction. I went to Tonneson Dunlop Plumstead for the convenience of the current place and time. It was about 11:50am on a Saturday morning (May 11th, 2019) and they were closing at 13:00pm. What a horrible experience in the unfriendly manner in which I was just abruptly turned away from a pretty empty workshop.
0
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Ameer A
1 reviews | Active since Jan 2020
16 Nov 2018, 09:08
Tonnesons fitment center plumstead horrible experience.
I took my vehicle (BMW e30 318i) in for a replacement of the shocks and shock mounts costing me R4323. The vehicle was in good mechanical condition and I made a note to check my fluids (oil and water) as I always do before dropping the vehicle off. The car had been serviced a month prior to this at my regular mechanic who always maintains the car. I dropped the vehicle off at Tonnesons plumstead fitment centre at 8:30am on 13/10/2018. I was notified that the vehicle was ready for collection at around 12:00pm. I arrived at the fitment centre at 12:30 just before closing time where I made payment and proceeded to the car. I immediately knew something was amis as the car struggled to start and after a few attempts the vehicle eventually started but had a horrible misfire on the engine and did not sound like the car i had dropped of a few hours earlier. The staff had left and I proceeded to test drive the car to diagnose what could be the problem. After a short distance the cars exhaust came loose s****ing the road I immediately pulled over and inspected the vehicle again. The car had a terrible vibration and the engine sounded horrible...I called my son and asked him to assist me in towing the vehicle to my mechanic. While waiting I checked my oil and water again and to my despair found the vehicle had unquestionably blown the head gasket (mixed oil and water in the engine) and I was still unsure what was causing the wobble on the steering. So in the time the shocks were replaced all this damage to my vehicle had taken place...I found this very hard understand and something did not make sense. I dropped off a car that was in good driving condition and received a car with a blown gasket and would find out later the damages continue. After further inspection I found that my wheel/rim was buckled (it was not buckled prior to dropping the car off at Tonnesons) like someone had hit a pavement or pothole. I had decided to let the mechanic proceed in repairing and investigating further. The mechanic and engineers who repaired the cylinder head undoubtedly agreed that the vehicle had been driven aggressively causing damage to the head gasket as well as timing chain and tensioner. This is usually caused by excessive high rpm or over revving of the engine. Finally after doing the repairs which cost me a pretty penny I drive the car again for the first time and discover further damage to the suspension and propshaft. As I put the pieces of the puzzle together I am lead to believe that during the road test of the vehicle after the shocks were installed the individual who performed the road test abused the vehicle and caused significant damage without taking ownership for his actions. I am deeply disappointed with the service received and would not like this to happen to anyone else. Due to the time that has elapsed I feel it would be pointless to complain almost a month later as the person or people responsible would not own up for the actions now. This is just a warning and to bring awareness that even a well established business who seem reliable cannot be trusted. Regards
Helpful (0)
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Ameer A
1 reviews | Active since Jan 2020
16 Nov 2018, 09:08
Tonnesons fitment center plumstead horrible experience.
I took my vehicle (BMW e30 318i) in for a replacement of the shocks and shock mounts costing me R4323. The vehicle was in good mechanical condition and I made a note to check my fluids (oil and water) as I always do before dropping the vehicle off. The car had been serviced a month prior to this at my regular mechanic who always maintains the car. I dropped the vehicle off at Tonnesons plumstead fitment centre at 8:30am on 13/10/2018. I was notified that the vehicle was ready for collection at around 12:00pm. I arrived at the fitment centre at 12:30 just before closing time where I made payment and proceeded to the car. I immediately knew something was amis as the car struggled to start and after a few attempts the vehicle eventually started but had a horrible misfire on the engine and did not sound like the car i had dropped of a few hours earlier. The staff had left and I proceeded to test drive the car to diagnose what could be the problem. After a short distance the cars exhaust came loose s****ing the road I immediately pulled over and inspected the vehicle again. The car had a terrible vibration and the engine sounded horrible...I called my son and asked him to assist me in towing the vehicle to my mechanic. While waiting I checked my oil and water again and to my despair found the vehicle had unquestionably blown the head gasket (mixed oil and water in the engine) and I was still unsure what was causing the wobble on the steering. So in the time the shocks were replaced all this damage to my vehicle had taken place...I found this very hard understand and something did not make sense. I dropped off a car that was in good driving condition and received a car with a blown gasket and would find out later the damages continue. After further inspection I found that my wheel/rim was buckled (it was not buckled prior to dropping the car off at Tonnesons) like someone had hit a pavement or pothole. I had decided to let the mechanic proceed in repairing and investigating further. The mechanic and engineers who repaired the cylinder head undoubtedly agreed that the vehicle had been driven aggressively causing damage to the head gasket as well as timing chain and tensioner. This is usually caused by excessive high rpm or over revving of the engine. Finally after doing the repairs which cost me a pretty penny I drive the car again for the first time and discover further damage to the suspension and propshaft. As I put the pieces of the puzzle together I am lead to believe that during the road test of the vehicle after the shocks were installed the individual who performed the road test abused the vehicle and caused significant damage without taking ownership for his actions. I am deeply disappointed with the service received and would not like this to happen to anyone else. Due to the time that has elapsed I feel it would be pointless to complain almost a month later as the person or people responsible would not own up for the actions now. This is just a warning and to bring awareness that even a well established business who seem reliable cannot be trusted. Regards
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