TE
Toyota Empangeni
Unclaimed Business
TE
Toyota Empangeni
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Toyota Empangeni
Toyota Empangeni has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Toyota Empangeni across 6 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSA
Somebody A
1 reviews | Active since Jan 2020
26 Jul 2025, 06:42
Useless service.
If i could give minus 5 stars i would, most pathetic service ever.
Helpful (0)
|Replies (0)SA
Somebody A
1 reviews | Active since Jan 2020
26 Jul 2025, 06:42
Useless service.
If i could give minus 5 stars i would, most pathetic service ever.
0
Replies (0)SN
SHAUNV N
1 reviews | Active since Jan 2020
22 Nov 2023, 07:55
USELESS SERVICE
Taking your car to Empangeni Toyota is just a nightmare. I have a problem with my ignition barrel. I ask if I can bring the car around just to quickly check and then order the part and book the car in to have it fitted once it arrives. This is is a Wesbank Fleet Managed car and I am from out of town. As usual this is just asking to much. I need to book the car in, and then wait until the part arrives and book it in again. So a 1000km travel. It would have taken the workshop a minute to see what is wrong. But then it always go like this at that dealership
Helpful (0)
|Replies (0)SN
SHAUNV N
1 reviews | Active since Jan 2020
22 Nov 2023, 07:55
USELESS SERVICE
Taking your car to Empangeni Toyota is just a nightmare. I have a problem with my ignition barrel. I ask if I can bring the car around just to quickly check and then order the part and book the car in to have it fitted once it arrives. This is is a Wesbank Fleet Managed car and I am from out of town. As usual this is just asking to much. I need to book the car in, and then wait until the part arrives and book it in again. So a 1000km travel. It would have taken the workshop a minute to see what is wrong. But then it always go like this at that dealership
0
Replies (0)BX
Bongani X
1 reviews | Active since Jan 2020
12 May 2022, 14:51
Poor Service from Toyota Empangeni
I received poor service from Empangeni Toyota. I brought my car for service. Served by Nikiwe Zwane and spoke to the manager Hilton and he promised that the car would be ready the same day but it was not ready. I had to phone them to find out the status and manager was not answering my calls. Nikiwe was also very rude and un helpful. Poor service
Helpful (0)
|Replies (0)BX
Bongani X
1 reviews | Active since Jan 2020
12 May 2022, 14:51
Poor Service from Toyota Empangeni
I received poor service from Empangeni Toyota. I brought my car for service. Served by Nikiwe Zwane and spoke to the manager Hilton and he promised that the car would be ready the same day but it was not ready. I had to phone them to find out the status and manager was not answering my calls. Nikiwe was also very rude and un helpful. Poor service
0
Replies (0)zW
zonke W
1 reviews | Active since Jan 2020
13 Oct 2020, 15:39
Considerate and compassionate service
I would like to thank Siphiwe Khumalo on her compassion towards her clients and dedication to her job. I came in late (7:15am) today to service my car and had a dilemma as I had to pick up my son from school by 1pm sharp! On hearing about my dilemma she organized for my car to be squeezed in (without informing me), so to my surprise I was on my to fetch son by 11am. I am truly thankful and grateful for her consideration as I was highly stressed. Such great service is far and few between.
Helpful (0)
|Replies (0)zW
zonke W
1 reviews | Active since Jan 2020
13 Oct 2020, 15:39
Considerate and compassionate service
I would like to thank Siphiwe Khumalo on her compassion towards her clients and dedication to her job. I came in late (7:15am) today to service my car and had a dilemma as I had to pick up my son from school by 1pm sharp! On hearing about my dilemma she organized for my car to be squeezed in (without informing me), so to my surprise I was on my to fetch son by 11am. I am truly thankful and grateful for her consideration as I was highly stressed. Such great service is far and few between.
0
Replies (0)PA
Petrus A
1 reviews | Active since Jan 2020
28 Feb 2020, 06:15
Toyota Empangeni - Great Service
We have been servicing our company vehicles at Toyota Empangeni for the last 8 to 10 years. We have always received great service from the service advisors for all the services. More recently I purchased a second-hand vehicle from the Western Cape and upon arriving back in Empangeni I noticed the vehicle was in an accident that I did not know about. I took the vehicle to a local body repair shop and the diagnosis was not good, I had to buy several spare parts to get the vehicle to the standard it should be. I contracted and visited the spares department at Toyota Empangeni, they assisted me quickly and without fuss, it was a hefty bill for the spares, but Toyota Empangeni gave me some discount and the spares arrived in 48 hours! Great service from Toyota Empangeni overall, I would certainly recommend the dealership for all your Toyota needs!
Helpful (0)
|Replies (0)PA
Petrus A
1 reviews | Active since Jan 2020
28 Feb 2020, 06:15
Toyota Empangeni - Great Service
We have been servicing our company vehicles at Toyota Empangeni for the last 8 to 10 years. We have always received great service from the service advisors for all the services. More recently I purchased a second-hand vehicle from the Western Cape and upon arriving back in Empangeni I noticed the vehicle was in an accident that I did not know about. I took the vehicle to a local body repair shop and the diagnosis was not good, I had to buy several spare parts to get the vehicle to the standard it should be. I contracted and visited the spares department at Toyota Empangeni, they assisted me quickly and without fuss, it was a hefty bill for the spares, but Toyota Empangeni gave me some discount and the spares arrived in 48 hours! Great service from Toyota Empangeni overall, I would certainly recommend the dealership for all your Toyota needs!
0
Replies (0)PM
Pinky M
1 reviews | Active since Jan 2020
13 Nov 2019, 13:22
Excellent customer service
I would love to thank Toyota Empangeni for such great service. I’ve had my bakkie services there and their customer service is excellent. Thank you Ketha and the Empangeni team for always being accommodating and giving service with a smile.
Helpful (0)
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Pinky M
1 reviews | Active since Jan 2020
13 Nov 2019, 13:22
Excellent customer service
I would love to thank Toyota Empangeni for such great service. I’ve had my bakkie services there and their customer service is excellent. Thank you Ketha and the Empangeni team for always being accommodating and giving service with a smile.
0
Replies (0)