TP
Tradewinds Patio & Fireplace
Claimed Business
TP
Tradewinds Patio & Fireplace
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePB
Philip B
1 reviews | Active since Jan 2020
5 Nov 2024, 08:54
Solid company
I recently bought a patio umbrella from Tradewinds Parasol. I was a bit skeptical at first due to bad reviews. To be safe I visited their showrooms in Cape Town Airport Industria. There I could see their production facility brimming with activity. I bought the umbrella and it was delivered and installed the next day. I am very happy so far. To those who had bad experiences, I think that they are just not geared for online shopping.
Helpful (0)
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Philip B
1 reviews | Active since Jan 2020
5 Nov 2024, 08:54
Solid company
I recently bought a patio umbrella from Tradewinds Parasol. I was a bit skeptical at first due to bad reviews. To be safe I visited their showrooms in Cape Town Airport Industria. There I could see their production facility brimming with activity. I bought the umbrella and it was delivered and installed the next day. I am very happy so far. To those who had bad experiences, I think that they are just not geared for online shopping.
0
Replies (0)DE
Delwin E
1 reviews | Active since Jan 2020
10 Sept 2020, 09:36
Warranty period ridiculously short for an expensive product like this
December 2018 a number of Suhl Wicker Loungers for the guesthouse patio were purchased from the Cape Town Branch of Tradewinds. Less than 20 months later the wicker on each of these so-called good quality high-priced outdoor loungers snapped in a number of places presenting both unsightly holes in the wicker as well as pieces sticking up with a possibility of their now sharp ends inflicting injury on a person. Tradewinds are not interested in replacing the product claiming that they are out of warranty and suggest a 10% discount on future purchases from them. A warranty of less than two years for a product that is supposedly a good quality product is absurd. Be warned when considering buying products supplied by Tradewinds. The same fate and waste of money may befall you.
Helpful (0)
|Replies (0)DE
Delwin E
1 reviews | Active since Jan 2020
10 Sept 2020, 09:36
Warranty period ridiculously short for an expensive product like this
December 2018 a number of Suhl Wicker Loungers for the guesthouse patio were purchased from the Cape Town Branch of Tradewinds. Less than 20 months later the wicker on each of these so-called good quality high-priced outdoor loungers snapped in a number of places presenting both unsightly holes in the wicker as well as pieces sticking up with a possibility of their now sharp ends inflicting injury on a person. Tradewinds are not interested in replacing the product claiming that they are out of warranty and suggest a 10% discount on future purchases from them. A warranty of less than two years for a product that is supposedly a good quality product is absurd. Be warned when considering buying products supplied by Tradewinds. The same fate and waste of money may befall you.
0
Replies (0)SN
Shaun N
1 reviews | Active since Jan 2020
16 Oct 2018, 14:15
No communication
Placed an online order on 4 October and made payment the same day. Thus far I have not received any confirmation or shipment details from this company. I lodged a query on the 15th of October after which I was told that they will follow up with their head office. I have not had any response from them since then. The service is absolutely pathetic.
Helpful (0)
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Shaun N
1 reviews | Active since Jan 2020
16 Oct 2018, 14:15
No communication
Placed an online order on 4 October and made payment the same day. Thus far I have not received any confirmation or shipment details from this company. I lodged a query on the 15th of October after which I was told that they will follow up with their head office. I have not had any response from them since then. The service is absolutely pathetic.
0
Replies (0)