Traffic Department Goodwood
Ranking
#5
in Government & Ombudsman Services
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
The service is horrible, they changed the system to a ticket queue system and if you are renewing your car license you need to wait very long in the ticket queue system. Before they had one or two tellers only servicing Car License Renewal, but not anymore. Now you wait for the long car registration ect. before being assisted. The service has changed for the worst. Be prepared to wait an hour or more although the queue is not that long. They need to make a dedicated queue for car renewal license as it was before. Pathetic service.
1 reviews | Active since Jan 2020
The service is horrible, they changed the system to a ticket queue system and if you are renewing your car license you need to wait very long in the ticket queue system. Before they had one or two tellers only servicing Car License Renewal, but not anymore. Now you wait for the long car registration ect. before being assisted. The service has changed for the worst. Be prepared to wait an hour or more although the queue is not that long. They need to make a dedicated queue for car renewal license as it was before. Pathetic service.
1 reviews | Active since Jan 2020
I arrive for license disc renewal get a ticket number and wait in the que, after some time learning that it's cash only cause card machines are not working I told the lady at the door that also cleans the glass robin (if that is her real name ) that she should inform people on entrance that it's cash required before waiting in a 2hour que to find out . "That's tough " she says taking my ticket A0567 saying I will get it back when I come back with cash. I come back 15mins later with cash and she apparently gave my ticket away cause the number was called so I get another ticket from her which is now A0578 .I'm sitting her and it's now only A0563 being called .this has an attitude and becomes difficult with customers as though it's my way and no other way. I am the tax paying public and to be treated so unethical by a government department rendering a service is heartbreaking I'm sitting in this que saddened and disheartened . Who is she and what gives her the right to treat me like this or make me feel like this? I would really like feed back on this to know how this is delt with please
1 reviews | Active since Jan 2020
I arrive for license disc renewal get a ticket number and wait in the que, after some time learning that it's cash only cause card machines are not working I told the lady at the door that also cleans the glass robin (if that is her real name ) that she should inform people on entrance that it's cash required before waiting in a 2hour que to find out . "That's tough " she says taking my ticket A0567 saying I will get it back when I come back with cash. I come back 15mins later with cash and she apparently gave my ticket away cause the number was called so I get another ticket from her which is now A0578 .I'm sitting her and it's now only A0563 being called .this has an attitude and becomes difficult with customers as though it's my way and no other way. I am the tax paying public and to be treated so unethical by a government department rendering a service is heartbreaking I'm sitting in this que saddened and disheartened . Who is she and what gives her the right to treat me like this or make me feel like this? I would really like feed back on this to know how this is delt with please
1 reviews | Active since Jan 2020
I would love to share experience today at goodwood traffic department.. The entire department reminded me of the very same services and iv received from Mowbray maternity hospital where everyone from the too of the hierarchy to the bottom of the hierarchy was remarkable.. Today iv experienced equality.. Nobody was above or under anyone as it should be where ever one goes. Iv witnessed how a supervisor graft just as hard or even harder then the workers working below her Miss/Mrs Vuyo Ndenze. (pardon i ddnt ask her title i was to amaze by her act of service delivery.. A woman whom i can say loves what she does be it for whatever reason.. Respectful kind and polite. Keep up the good work your work does not go unseen even if at times it can feel that way. She has all the patience in the world and her leadership skills speaks volumes and does wonders in the department, why? Her followers within the work place rubs off beautifully and does the same.. Lead by example sits very well on this woman honestly. Well done Miss/Mrs Vuyo Ndenze. Her staff members Sinetemba Kula (im not sure of ur title but im pretty sure ur an all rounder as you assisted everywhere with pride respect and a gorgeous smile that could brighten up any person's day) keep on doing what ur doing you never know whom you might save with this amazing soul of yours. Chrissy Schonen & Marychen Wilsnagh (Cashiers) wow.. Before i even got to the payment section i could literally hear the laughs n giggles of every client you guys assisted.. I was amazed and realized simultaneously that yous have a good leader especially after iv been told who the supervisor was.. I loved the energy yall had, the manner in which you assisted everyone with different personalities but never did i hear or see that you guys were disrespectful nor got impatient. Keep it up ladies, truthfully touched my brian cells that i had to take this gap to wrire this review, its well deserved. Then we have Mr Simpiwe Mhluzi the eye tester 😊 loved your sense of humor sir, well carried and well spoken man. You made my day with your jokes. Due to the staff being so helpful and polite i think it rubbed off on the clients as we all acted out as one big happy family no matter the gender color or race. My day turned out far better then anticipated. Alhamdulilah. All praise to God. Please always keep this standard 🙏
1 reviews | Active since Jan 2020
I would love to share experience today at goodwood traffic department.. The entire department reminded me of the very same services and iv received from Mowbray maternity hospital where everyone from the too of the hierarchy to the bottom of the hierarchy was remarkable.. Today iv experienced equality.. Nobody was above or under anyone as it should be where ever one goes. Iv witnessed how a supervisor graft just as hard or even harder then the workers working below her Miss/Mrs Vuyo Ndenze. (pardon i ddnt ask her title i was to amaze by her act of service delivery.. A woman whom i can say loves what she does be it for whatever reason.. Respectful kind and polite. Keep up the good work your work does not go unseen even if at times it can feel that way. She has all the patience in the world and her leadership skills speaks volumes and does wonders in the department, why? Her followers within the work place rubs off beautifully and does the same.. Lead by example sits very well on this woman honestly. Well done Miss/Mrs Vuyo Ndenze. Her staff members Sinetemba Kula (im not sure of ur title but im pretty sure ur an all rounder as you assisted everywhere with pride respect and a gorgeous smile that could brighten up any person's day) keep on doing what ur doing you never know whom you might save with this amazing soul of yours. Chrissy Schonen & Marychen Wilsnagh (Cashiers) wow.. Before i even got to the payment section i could literally hear the laughs n giggles of every client you guys assisted.. I was amazed and realized simultaneously that yous have a good leader especially after iv been told who the supervisor was.. I loved the energy yall had, the manner in which you assisted everyone with different personalities but never did i hear or see that you guys were disrespectful nor got impatient. Keep it up ladies, truthfully touched my brian cells that i had to take this gap to wrire this review, its well deserved. Then we have Mr Simpiwe Mhluzi the eye tester 😊 loved your sense of humor sir, well carried and well spoken man. You made my day with your jokes. Due to the staff being so helpful and polite i think it rubbed off on the clients as we all acted out as one big happy family no matter the gender color or race. My day turned out far better then anticipated. Alhamdulilah. All praise to God. Please always keep this standard 🙏
1 reviews | Active since Jan 2020
Good morning I was in an accident yesterday morning at 7.15am at Robert Sobucwe road there was a traffic officer on duty he took all our particulars said he will phone with the case number but he did not phone I'm very disappointed look like they in one with the Taxi Drivers the Taxi bumped into me
1 reviews | Active since Jan 2020
Good morning I was in an accident yesterday morning at 7.15am at Robert Sobucwe road there was a traffic officer on duty he took all our particulars said he will phone with the case number but he did not phone I'm very disappointed look like they in one with the Taxi Drivers the Taxi bumped into me
1 reviews | Active since Jan 2020
Traffic officer Saayman I give you 5 stars. Thank you for doing your work so efficiently. You didn't look the other way even if the accident seems like a miner incident. The car with no license disk, driver have no license drove over my fiancé feet in front of the gate after work. Thank you for a great job. Goulburn Court flats
1 reviews | Active since Jan 2020
Traffic officer Saayman I give you 5 stars. Thank you for doing your work so efficiently. You didn't look the other way even if the accident seems like a miner incident. The car with no license disk, driver have no license drove over my fiancé feet in front of the gate after work. Thank you for a great job. Goulburn Court flats
1 reviews | Active since Jan 2020
I renewed my drivers license & motor vehicle license last week. I would like to compliment all staff, from security, tellers, testing staff & cleaning staff. Well done! Your service is absolutely above and beyond. Your team spells out #WIN when it comes to COVID regulations, friendliness, helpfulness, informative & efficiency.
1 reviews | Active since Jan 2020
I renewed my drivers license & motor vehicle license last week. I would like to compliment all staff, from security, tellers, testing staff & cleaning staff. Well done! Your service is absolutely above and beyond. Your team spells out #WIN when it comes to COVID regulations, friendliness, helpfulness, informative & efficiency.
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.