TR
Tranquility Rehabilitation Centre
Unclaimed Business
TR
Tranquility Rehabilitation Centre
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Health & Medical
#14NPS Score
0Unlikely
Ranking
#14
in Health & Medical
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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leslie V
1 reviews | Active since Jan 2020
5 Mar 2024, 06:18
False advertising actually a **** cult
This is not a proper rehab, this guy is running a ****. When I got to the Midrand rehab it looked like a dirty farm, the food is absolutely disgusting and the counsellors are not in the least experienced to deal with recovering addicts. What makes it worse is I was there for 4 days and they claimed the full 21 days from my medical aid and heard them talkin about how much money they made off the clients that day and had a good laugh. Please this guy Gibson is **** artist. He also does some wierd step 6 hypnosis, sounds like a cult. This is really sad because people need help and they operate under the pretence of a rehab but they actually not.
Helpful (0)
|Replies (0)lV
leslie V
1 reviews | Active since Jan 2020
5 Mar 2024, 06:18
False advertising actually a **** cult
This is not a proper rehab, this guy is running a ****. When I got to the Midrand rehab it looked like a dirty farm, the food is absolutely disgusting and the counsellors are not in the least experienced to deal with recovering addicts. What makes it worse is I was there for 4 days and they claimed the full 21 days from my medical aid and heard them talkin about how much money they made off the clients that day and had a good laugh. Please this guy Gibson is **** artist. He also does some wierd step 6 hypnosis, sounds like a cult. This is really sad because people need help and they operate under the pretence of a rehab but they actually not.
0
Replies (0)KB
Khensani B
1 reviews | Active since Jan 2020
15 Nov 2023, 07:33
Rude staff
The people that mend the calls are rude. They lack communication skills. They are quick to talk and cut you off or even interject when talking to concerned family members. They make promises to call you back, which they never do. I gather it’s another way of dismissing you. Spoke to the lady by the name of Lindi on the 30th of October 2023 and today on the 15th of November 2023. She gave me attitude and still does not listen to a person before responding. She’s quick to talk about an issue she has no context about or full information and when you try to explain, she’s dismissive. As family members including the parents, we are very disappointed about how they profile people and block communication without understanding the issue or listening to concerns raised regarding lack of communication so we can find out how their client and our family member is doing. We had to write an email to escalate a rude Bongani, who is famous for promising to call you back which he never does. After the email it was then that he called back and for some of us we (including the parents) were removed from the red list to be able to talk to our family member. Fast forward today, we call, only to be met by the rude Lindi, to explain that we waited for Bongani’s call to let us know if our family member is released, again, she was quick to talk and not listening. We tried explaining that we are calling because whatever information they gave out, didn’t filter through to the parents. We still waiting again on Bongani to call.
Helpful (0)
|Replies (0)KB
Khensani B
1 reviews | Active since Jan 2020
15 Nov 2023, 07:33
Rude staff
The people that mend the calls are rude. They lack communication skills. They are quick to talk and cut you off or even interject when talking to concerned family members. They make promises to call you back, which they never do. I gather it’s another way of dismissing you. Spoke to the lady by the name of Lindi on the 30th of October 2023 and today on the 15th of November 2023. She gave me attitude and still does not listen to a person before responding. She’s quick to talk about an issue she has no context about or full information and when you try to explain, she’s dismissive. As family members including the parents, we are very disappointed about how they profile people and block communication without understanding the issue or listening to concerns raised regarding lack of communication so we can find out how their client and our family member is doing. We had to write an email to escalate a rude Bongani, who is famous for promising to call you back which he never does. After the email it was then that he called back and for some of us we (including the parents) were removed from the red list to be able to talk to our family member. Fast forward today, we call, only to be met by the rude Lindi, to explain that we waited for Bongani’s call to let us know if our family member is released, again, she was quick to talk and not listening. We tried explaining that we are calling because whatever information they gave out, didn’t filter through to the parents. We still waiting again on Bongani to call.
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Replies (0)SN
Simone N
1 reviews | Active since Jan 2020
22 Jul 2021, 15:03
Happy Sober Living
Patients are made a priority no matter. Counsellors always help. Have made lifelong friends with patients and staff members. They go the extra mile after you leave to make sure you have all the support one could want after you leave a safe place.
Helpful (0)
|Replies (0)SN
Simone N
1 reviews | Active since Jan 2020
22 Jul 2021, 15:03
Happy Sober Living
Patients are made a priority no matter. Counsellors always help. Have made lifelong friends with patients and staff members. They go the extra mile after you leave to make sure you have all the support one could want after you leave a safe place.
0
Replies (0)GP
Greg P
1 reviews | Active since Jan 2020
15 Jul 2021, 18:31
TRANQUILIT HOME REHAB
Employ counsellors that is 6 months clean, very few qualified people, rats and ****roaches on kitchen, emotional and mental abuse to staff and patients, 1 house not registered other one falling apart, false advertising on Moja Love Uypuza have been warned counsellors relapse and die from over work, owner is a dry drunk swears all the time be extremely cautious dangerous place. I am writing this to warn people from especially the co-owner also wife. She refused to give me my tuck shop money back shouts at staff while us as patients come from abusive homes can't get better on a place like that.
Helpful (0)
|Replies (0)GP
Greg P
1 reviews | Active since Jan 2020
15 Jul 2021, 18:31
TRANQUILIT HOME REHAB
Employ counsellors that is 6 months clean, very few qualified people, rats and ****roaches on kitchen, emotional and mental abuse to staff and patients, 1 house not registered other one falling apart, false advertising on Moja Love Uypuza have been warned counsellors relapse and die from over work, owner is a dry drunk swears all the time be extremely cautious dangerous place. I am writing this to warn people from especially the co-owner also wife. She refused to give me my tuck shop money back shouts at staff while us as patients come from abusive homes can't get better on a place like that.
0
Replies (0)