TG
Travel Generation
Claimed Business
TG
Travel Generation
Claimed Business
118 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Travel Generation delivers a consistently outstanding group travel experience, particularly praised for its warm, attentive hosts and seamless trip organisation. Customers repeatedly highlight the agency's exceptional communication, affordability, and its ability to make solo travellers feel welcome and safe. While a small number of reviews flag concerns around activity delivery versus promotional expectations and accommodation standards at certain hotels, the overwhelming sentiment is highly positive.
Top Strengths:
- •Customer Service & Travel Expertise: Named hosts like Shirley, Tristan, Caroline, and Tersha are consistently praised for warmth, attentiveness, patience, and going above and beyond to ensure every traveller, especially solo guests, feels cared for.
Service Quality Ratings
MetricScoreIndustry AvgBest in Class
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#7
in Travel Agencies
NPS Score
78
Recommended: Very Likely
Review Distribution
4.8|118 Reviews
May '25 - Apr '26
5(86.4%)
4(11.9%)
3(0.9%)
2(0%)
1(0.9%)
5(86.4%)
4(11.9%)
3(0.9%)
2(0%)
1(0.9%)
Recent reviews (118)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePopular mentions
SS
Sarah S
1 reviews | Active since Jan 2020
2 Feb 2026, 15:29
Traveler
I really enjoyed as a solo traveler. Travel generation is the best.Friendly hosts,comfortable transport 5 star hotel lol i really enjoyed bieng treated as a boss at the hotel. Im going again with you to mozambique
Helpful (0)
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Princess T
1 reviews | Active since Jan 2020
2 Feb 2026, 09:20
Mozambique Travel Journey
Thank you to the host and the drivers Have no complaints…everything went well as expected ….Enjoy every moment Thumbs up for the drivers and host Cnt wait to travel the places with them
Helpful (0)
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Princess T
1 reviews | Active since Jan 2020
2 Feb 2026, 09:20
Mozambique Travel Journey
Thank you to the host and the drivers Have no complaints…everything went well as expected ….Enjoy every moment Thumbs up for the drivers and host Cnt wait to travel the places with them
0
Replies (0)RM
Rebone M
1 reviews | Active since Jan 2020
19 Jan 2026, 19:17
Redbone’s experience with TG
Hi everyone! I recently traveled with TravelGen to Maputo and overall, the experience was absolutely amazing. Here’s a little breakdown of how it went. The journey itself was quite long, and I honestly wasn’t prepared for how tiring it would be. However, our tour guide was incredibly energetic and friendly so much so that he kept us entertained and motivated the entire time. Whatever he’s taking, we definitely need some of that energy too! Even when most of us were worn out, he still managed to keep the spirits high. When we arrived in Maputo, it was beautiful. Despite the floods at the time, the journey was safe, and we didn’t encounter any water-related issues on our way to the hotel. The hotel staff were amazing. Although English isn’t their first language and there were a few minor miscommunications, everything still ran smoothly and stayed on schedule. I was a bit disappointed with the horse-riding photoshoot not because of how the pictures turned out (they were actually stunning), but because I expected a more professional setup with things like a Canon camera and lighting. That said, the camera they used still did wonders. I was also hoping for an actual horse ride along the beach, which unfortunately didn’t happen. I only managed to ride the horse for about a minute, which made me a little sad, but I made peace with it. Another disappointment was missing out on the market visit on the last day, which I was really looking forward to. I’m not sure if it was canceled due to the floods, but that was definitely a letdown. On the positive side, the breakfast buffet was amazing, the South Beach tour was absolutely beautiful, and we had enough time to take in the stunning scenery. The beach massages were incredible those women are truly talented with their hands. The food by the beach was also delicious. Overall, I’m really happy with the experience. I’ll definitely be traveling with TravelGen to Maputo and other destinations more often. They’re affordable, efficient, and they make sure there’s always something happening every single day—so your money never goes to waste.
Helpful (0)
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Rebone M
1 reviews | Active since Jan 2020
19 Jan 2026, 19:17
Redbone’s experience with TG
Hi everyone! I recently traveled with TravelGen to Maputo and overall, the experience was absolutely amazing. Here’s a little breakdown of how it went. The journey itself was quite long, and I honestly wasn’t prepared for how tiring it would be. However, our tour guide was incredibly energetic and friendly so much so that he kept us entertained and motivated the entire time. Whatever he’s taking, we definitely need some of that energy too! Even when most of us were worn out, he still managed to keep the spirits high. When we arrived in Maputo, it was beautiful. Despite the floods at the time, the journey was safe, and we didn’t encounter any water-related issues on our way to the hotel. The hotel staff were amazing. Although English isn’t their first language and there were a few minor miscommunications, everything still ran smoothly and stayed on schedule. I was a bit disappointed with the horse-riding photoshoot not because of how the pictures turned out (they were actually stunning), but because I expected a more professional setup with things like a Canon camera and lighting. That said, the camera they used still did wonders. I was also hoping for an actual horse ride along the beach, which unfortunately didn’t happen. I only managed to ride the horse for about a minute, which made me a little sad, but I made peace with it. Another disappointment was missing out on the market visit on the last day, which I was really looking forward to. I’m not sure if it was canceled due to the floods, but that was definitely a letdown. On the positive side, the breakfast buffet was amazing, the South Beach tour was absolutely beautiful, and we had enough time to take in the stunning scenery. The beach massages were incredible those women are truly talented with their hands. The food by the beach was also delicious. Overall, I’m really happy with the experience. I’ll definitely be traveling with TravelGen to Maputo and other destinations more often. They’re affordable, efficient, and they make sure there’s always something happening every single day—so your money never goes to waste.
0
Replies (0)NS
Nomathemba S
1 reviews | Active since Jan 2020
12 Jan 2026, 07:47
Great experience
I had an amazing experience traveling with this travel agency from 19–21 December. I traveled with my mom and my baby sister, and this was our first time in Mozambique. Overall, it was a beautiful and memorable experience. I would like to give special recognition to Bra Kenny, our transport driver. I honestly give him 100/10. He was not just a driver but also acted as our tour guide, since we did not have one on the bus. He drove extremely well, explained things along the way, checked in on everyone, asked about comfort and toilet breaks, and made the journey smooth and enjoyable. He truly deserves his flowers. The border process was smooth, check-in was well managed, and everything on that side went well. However, I did experience an issue with room arrangements, especially for solo travelers. We were clearly informed to indicate whether we were traveling solo or as a couple, which we did. Despite this, one of us was required to share a double bed with a stranger we had just met, even after requesting separate beds. I feel strongly that solo travelers should, at the very least, be placed in rooms with two single beds. Sharing a bed with someone you don’t know, who may have different beliefs or boundaries, is uncomfortable and unnecessary. Please consider improving this going forward. The hotel itself was beautiful, clean, and well located. However, the breakfast was extremely disappointing. I honestly give it 0/100. There was very limited food, little to no protein, very little starch, and items often ran out. Compared to what was advertised and shown in videos, the breakfast was far below expectation. This is something that really needs improvement. Regarding activities, while they were enjoyable, I feel that the group size was too large for what could be properly accommodated. For example, the boat cruise was underwhelming compared to what was advertised on social media. Food and drinks were very limited, with only a few bottles of champagne and no cakes as shown in promotional content. We also waited for almost two hours in a crowded, uncomfortable bus, which could have been avoided with better planning. I would strongly suggest that the agency limits group numbers, especially during peak season, so that everyone can fully enjoy the experience. At times, we didn’t have clear guidance, and if it weren’t for Bra Kenny, we would not have known what to do. That said, the people were a vibe, the hosts were friendly and energetic, and they really tried to keep the mood up. Ponta was absolutely amazing I give it 100/100. The beach, massages, nightlife, people, and overall vibe were unforgettable. I would also suggest considering South Beach for group dinners in the future. It’s affordable, beautiful, and in my opinion would have been a better experience than Istanbul, which felt a bit overrated. Overall, it was a great experience, and I truly appreciate the effort put into the trip. With improvements in solo traveler accommodation, breakfast quality, and group size management, this would be an exceptional travel experience. Thank you so much I will definitely be traveling with you again this December.
Helpful (0)
|Replies (0)NS
Nomathemba S
1 reviews | Active since Jan 2020
12 Jan 2026, 07:47
Great experience
I had an amazing experience traveling with this travel agency from 19–21 December. I traveled with my mom and my baby sister, and this was our first time in Mozambique. Overall, it was a beautiful and memorable experience. I would like to give special recognition to Bra Kenny, our transport driver. I honestly give him 100/10. He was not just a driver but also acted as our tour guide, since we did not have one on the bus. He drove extremely well, explained things along the way, checked in on everyone, asked about comfort and toilet breaks, and made the journey smooth and enjoyable. He truly deserves his flowers. The border process was smooth, check-in was well managed, and everything on that side went well. However, I did experience an issue with room arrangements, especially for solo travelers. We were clearly informed to indicate whether we were traveling solo or as a couple, which we did. Despite this, one of us was required to share a double bed with a stranger we had just met, even after requesting separate beds. I feel strongly that solo travelers should, at the very least, be placed in rooms with two single beds. Sharing a bed with someone you don’t know, who may have different beliefs or boundaries, is uncomfortable and unnecessary. Please consider improving this going forward. The hotel itself was beautiful, clean, and well located. However, the breakfast was extremely disappointing. I honestly give it 0/100. There was very limited food, little to no protein, very little starch, and items often ran out. Compared to what was advertised and shown in videos, the breakfast was far below expectation. This is something that really needs improvement. Regarding activities, while they were enjoyable, I feel that the group size was too large for what could be properly accommodated. For example, the boat cruise was underwhelming compared to what was advertised on social media. Food and drinks were very limited, with only a few bottles of champagne and no cakes as shown in promotional content. We also waited for almost two hours in a crowded, uncomfortable bus, which could have been avoided with better planning. I would strongly suggest that the agency limits group numbers, especially during peak season, so that everyone can fully enjoy the experience. At times, we didn’t have clear guidance, and if it weren’t for Bra Kenny, we would not have known what to do. That said, the people were a vibe, the hosts were friendly and energetic, and they really tried to keep the mood up. Ponta was absolutely amazing I give it 100/100. The beach, massages, nightlife, people, and overall vibe were unforgettable. I would also suggest considering South Beach for group dinners in the future. It’s affordable, beautiful, and in my opinion would have been a better experience than Istanbul, which felt a bit overrated. Overall, it was a great experience, and I truly appreciate the effort put into the trip. With improvements in solo traveler accommodation, breakfast quality, and group size management, this would be an exceptional travel experience. Thank you so much I will definitely be traveling with you again this December.
0
Replies (0)RM
TR
Thinandavha R
1 reviews | Active since Jan 2020
8 Jan 2026, 12:20
Mozambique
It was my first time traveling solo with Travel Generation, and I had an amazing experience. From the very beginning, the staff were friendly, helpful, and truly customer-focused. I had so much fun throughout the trip, enjoying activities such as a horse-riding photoshoot, a boat cruise, a Ponta tour, late-night dinners, and clubbing. I will definitely be using Travel Generation again for my next vacation.
Helpful (0)
|Replies (0)TR
Thinandavha R
1 reviews | Active since Jan 2020
8 Jan 2026, 12:20
Mozambique
It was my first time traveling solo with Travel Generation, and I had an amazing experience. From the very beginning, the staff were friendly, helpful, and truly customer-focused. I had so much fun throughout the trip, enjoying activities such as a horse-riding photoshoot, a boat cruise, a Ponta tour, late-night dinners, and clubbing. I will definitely be using Travel Generation again for my next vacation.
0
Replies (0)MM
Moipone M
1 reviews | Active since Jan 2020
6 Jan 2026, 12:58
Successful Trip
I heard about this travel agency on tiktok ,I then took a decision of trying it out. My first trip with them was on the 19 december 2025 .It was a success I will definitely use it again .Thank you Travel Generation
Helpful (0)
|Replies (0)MM
Moipone M
1 reviews | Active since Jan 2020
6 Jan 2026, 12:58
Successful Trip
I heard about this travel agency on tiktok ,I then took a decision of trying it out. My first trip with them was on the 19 december 2025 .It was a success I will definitely use it again .Thank you Travel Generation
0
Replies (0)SM
Sandiswa M
1 reviews | Active since Jan 2020
6 Jan 2026, 04:11
Solo Trip to Mozambique
Booking with an agency for the first time, especially for a solo international trip can be scary, but Travel Gen exceeded all my expectations. From the moment I booked until the day I returned, they were professional, supportive, and reliable. I truly had one of the best experiences of my life. Their packages are very affordable, and you really get full value for your money they give their all. I’ll definitely be traveling with them again soon. Thank you, Travel Gen!
Helpful (0)
|Replies (0)SM
Sandiswa M
1 reviews | Active since Jan 2020
6 Jan 2026, 04:11
Solo Trip to Mozambique
Booking with an agency for the first time, especially for a solo international trip can be scary, but Travel Gen exceeded all my expectations. From the moment I booked until the day I returned, they were professional, supportive, and reliable. I truly had one of the best experiences of my life. Their packages are very affordable, and you really get full value for your money they give their all. I’ll definitely be traveling with them again soon. Thank you, Travel Gen!
0
Replies (0)