Horrible female driver of 392 Tshwane Bus

Female driver for Bus 398 from Town to Eersterust, East Lynne 2 bus is horrible. Reckless, negative attitude and never answers any questions. It was my first time boarding the bus and wanted to know if the bus was going to my area and she started driving off recklessly while I was asking without replying. I was with my daughter and we nearly fell on the ground. We have had to walk 30 minutes because it was a wrong bus. Time was 17h30 - 18h00.