TS
Turbodirect SA
Unclaimed Business
TS
Performance(last 12 months):
Ranked In Automotive
#44NPS Score
0Unlikely
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAE
Andre E
1 reviews | Active since Jan 2020
22 Sept 2025, 19:06
TurboDirect SA, Passing the buck when it comes to claims!!!!
TurboDirect SA Supp**** me with a brand-new turbo with a manufacturing defect, this resulted in additional cost to remove, repair and refit. Now passing the buck to the manufacturer to recover my additional cost. TurboDirect showed a lack of accountability with this matter, passing the buck does not resolve the issue, maybe its *********** management
Helpful (0)
|Replies (0)AE
Andre E
1 reviews | Active since Jan 2020
22 Sept 2025, 19:06
TurboDirect SA, Passing the buck when it comes to claims!!!!
TurboDirect SA Supp**** me with a brand-new turbo with a manufacturing defect, this resulted in additional cost to remove, repair and refit. Now passing the buck to the manufacturer to recover my additional cost. TurboDirect showed a lack of accountability with this matter, passing the buck does not resolve the issue, maybe its *********** management
0
Replies (0)AK
Ashley K
1 reviews | Active since Jan 2020
26 Jul 2024, 09:53
Poor quality product
Good day Im Ashley from durban. Clare hills and have purchased a turbo from turbo direct in jhb and had it delivered to our premises in durban and as the fitment began we experienced problems with cheap clamps fitted yet the bolt n nuts stripping while tightening. Service was good but the product itself is poor.will not recommend anyone to purchase there turbo from the outlet.
Helpful (0)
|Replies (0)AK
Ashley K
1 reviews | Active since Jan 2020
26 Jul 2024, 09:53
Poor quality product
Good day Im Ashley from durban. Clare hills and have purchased a turbo from turbo direct in jhb and had it delivered to our premises in durban and as the fitment began we experienced problems with cheap clamps fitted yet the bolt n nuts stripping while tightening. Service was good but the product itself is poor.will not recommend anyone to purchase there turbo from the outlet.
0
Replies (0)SS
Siyabanda S
1 reviews | Active since Jan 2020
7 Jul 2021, 05:49
top service and products
thank you for the good service and the new colt turbo has fixed the oil leak into the intercooler. you have alot of knowledge which helped me alot thank you.
Helpful (0)
|Replies (0)SS
Siyabanda S
1 reviews | Active since Jan 2020
7 Jul 2021, 05:49
top service and products
thank you for the good service and the new colt turbo has fixed the oil leak into the intercooler. you have alot of knowledge which helped me alot thank you.
0
Replies (0)kD
kobus D
1 reviews | Active since Jan 2020
22 Oct 2020, 13:51
Appalling service and even worse management
This is the biggest mistake i have made in my life to by turbo's from this company, Turbo Direct. After purchasing two Turbo's for my BMW the one proved to be faulty. as per their invoice i returned the turbo in its original packaging within two days to get a new one as the one they gave me was leaking oil. There excuse was that they do not have another turbo to give me and it would take 3 weeks to get a replacement from their supplier. After explaining to them i cant sit without my vehicle for 3 weeks they must refund me to purchase another turbo they said they cant refund me as they have to do a warranty claim. After leaving SEVERAL messages for the Managing Director ,Chris to call me back no response. So i decided to visit them to speak to Chris, but to no avail even after telling them i will wait he was just never available. Needless to say they never even attempted to test the Turbo to give me feedback. i ended up taking them to court to get my money back and they are contesting it. So heads up anybody wanting to use Turbo Direct, I suggest you spend your money where company's actually care for there customers and not rip them off. Absolutely, poor service and appalling management from an MD who runs away from problems instead of looking after his customers.
Helpful (0)
|Replies (0)kD
kobus D
1 reviews | Active since Jan 2020
22 Oct 2020, 13:51
Appalling service and even worse management
This is the biggest mistake i have made in my life to by turbo's from this company, Turbo Direct. After purchasing two Turbo's for my BMW the one proved to be faulty. as per their invoice i returned the turbo in its original packaging within two days to get a new one as the one they gave me was leaking oil. There excuse was that they do not have another turbo to give me and it would take 3 weeks to get a replacement from their supplier. After explaining to them i cant sit without my vehicle for 3 weeks they must refund me to purchase another turbo they said they cant refund me as they have to do a warranty claim. After leaving SEVERAL messages for the Managing Director ,Chris to call me back no response. So i decided to visit them to speak to Chris, but to no avail even after telling them i will wait he was just never available. Needless to say they never even attempted to test the Turbo to give me feedback. i ended up taking them to court to get my money back and they are contesting it. So heads up anybody wanting to use Turbo Direct, I suggest you spend your money where company's actually care for there customers and not rip them off. Absolutely, poor service and appalling management from an MD who runs away from problems instead of looking after his customers.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
17 Dec 2019, 11:31
Shocking Serice and unable to supply
I placed an order for a turbo and paid for the item in full I was promised delivery of the item end of November By mid December I was told that they did not receive my order and offered me a refund, I accepted the offer on the refund as I am unable to wait another month plus for the next shipment to arrive I had then purchesed another Turbo from a European supplier and now Turbodirect SA refuse to refund me even though they are unable to honor their supply commitment
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
17 Dec 2019, 11:31
Shocking Serice and unable to supply
I placed an order for a turbo and paid for the item in full I was promised delivery of the item end of November By mid December I was told that they did not receive my order and offered me a refund, I accepted the offer on the refund as I am unable to wait another month plus for the next shipment to arrive I had then purchesed another Turbo from a European supplier and now Turbodirect SA refuse to refund me even though they are unable to honor their supply commitment
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Replies (0)CF
Christo F
1 reviews | Active since Jan 2020
21 Oct 2019, 08:17
Turbo magnificent is extremely poor and bad mannered
Godwin is the rudest person i have ever came across the turbo was taken in for a upgraded wheel and after that the turbo started leaking i phoned him as he requested as i drove an hour and half with the turbo so he can fix the work as the turbo didn't leak before they worked on it he then disrespected me when he answered the phone! poor service poor people s****s this is definitely not the last they will hear from me
Helpful (0)
|Replies (0)CF
Christo F
1 reviews | Active since Jan 2020
21 Oct 2019, 08:17
Turbo magnificent is extremely poor and bad mannered
Godwin is the rudest person i have ever came across the turbo was taken in for a upgraded wheel and after that the turbo started leaking i phoned him as he requested as i drove an hour and half with the turbo so he can fix the work as the turbo didn't leak before they worked on it he then disrespected me when he answered the phone! poor service poor people s****s this is definitely not the last they will hear from me
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Replies (0)NK
Nazeer K
1 reviews | Active since Jan 2020
2 Apr 2019, 08:21
Turbo Direct Excellent Service
Excellent service & after service care. Able to assess my old turbo and found cracks other recon guys couldn't. replaced with new turbo and a great price from them as well. Thanks Chris & his team.
Helpful (0)
|Replies (0)NK
Nazeer K
1 reviews | Active since Jan 2020
2 Apr 2019, 08:21
Turbo Direct Excellent Service
Excellent service & after service care. Able to assess my old turbo and found cracks other recon guys couldn't. replaced with new turbo and a great price from them as well. Thanks Chris & his team.
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Replies (0)JR
Johan R
1 reviews | Active since Jan 2020
21 Jan 2018, 12:21
Amazing experience
The knowledge that these people have is unmatched in the industry. Took my car for diagnostics, prepared for a 10 thousand rand turbo replacement, and within 15 minutes diagnostics was done, and a leak was found, clamps replaced and problem solved - thank you Chilli and Chris for the brilliant service - no wonder you guys are as successful as you are.
Helpful (0)
|Replies (0)JR
Johan R
1 reviews | Active since Jan 2020
21 Jan 2018, 12:21
Amazing experience
The knowledge that these people have is unmatched in the industry. Took my car for diagnostics, prepared for a 10 thousand rand turbo replacement, and within 15 minutes diagnostics was done, and a leak was found, clamps replaced and problem solved - thank you Chilli and Chris for the brilliant service - no wonder you guys are as successful as you are.
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Replies (0)