

TV + Video Doctor
Based on recent customer reviews, TV + Video Doctor is consistently praised for warm, professional, and efficient repair and front-desk service, with customers frequently highlighting individual staff members such as Jackie, Charles, and Shaun for going the extra mile. A recurring theme is fast turnaround on TV and decoder repairs, clear communication, and friendly advice that leaves clients feeling well looked after. A smaller stream of negative feedback raises concerns around pricing perceived as high and a dispute over a repair outcome and revised cash offer, which detracts from an otherwise strong reputation.
TrustIndex
5.6
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBased on recent customer reviews, TV + Video Doctor is consistently praised for warm, professional, and efficient repair and front-desk service, with customers frequently highlighting individual staff members such as Jackie, Charles, and Shaun for going the extra mile. A recurring theme is fast turnaround on TV and decoder repairs, clear communication, and friendly advice that leaves clients feeling well looked after. A smaller stream of negative feedback raises concerns around pricing perceived as high and a dispute over a repair outcome and revised cash offer, which detracts from an otherwise strong reputation.
TV + Video Doctor has a TrustIndex of 5.6 out of 10 on Hellopeter, based on 23 reviews in the last 12 months. Hellopeter has tracked TV + Video Doctor across 502 total reviews. How is the TrustIndex calculated? →