Old Age Home-Elders walking SEVEN flight of stairs

This Old Age Home charges their occupants a massive amount of rent. Some of these elderlies are over 70 years of age...my aunt is OVER 70 and in hospital because the elevator has been out of order for more than 2 months. She has a blood clout in her leg and its already in a serious state. My aunt are one of the occupants living on the SEVENTH floor and they have to take the stairs now because the elevators are not working and none of the management seem to care. This is a pathetic situation and NO old person should have to go through this or suffer like this!!!!!<br> Will SOMEONE PLEASE PLEASE be so kind as to act upon this?<br> Thank you so much