Tyrewide Good Company to deal with but Communication lacks

Purchased Tyres from this Company Online . Was skeptical at first because i have not interacted with this Company before. I was presently surprised when my tyres were delivered a few days later.The reason for my 3 stars is because Communication from this Company lacks big time , otherwise You would have got the full 5 stars. The ONLY communication You receive is when You order and Your order details with order number is emailed to You. There are only 2 options to communicate with Tyrewide , email and WhatsApp . Unfortunately both goes unanswered. I used both communication channels to query when order will be delivered , unfortunately no response from both channels. Then the other issue is that the Courier arrives at your premises unannounced , like in my case , i was not at home , so they had to re-schedule. No Communication from Tyrewide to inform details regarding delivery. If Tyrewide can get their Communication channels sorted out , then this Company tick all the boxes